| 
 | 
 | 
 | 
 | If | you | 
 | are | 
 | unable | to | access | the | CD, | you | might | have | 
 | a | hardware | problem. | If | ||||||||||||
| 
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 | 
 | you | are | 
 | unable | to | read | the | CD | or | 
 | a | drive | letter | is | not assigned | by | MSCDEX, | |||||||||||||
| 
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 | go | to | 
 | the | 
 | next | step. | 
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| 8. | 
 | Turn | 
 | off | the | 
 | computer, | unplug | the | cables | 
 | from | 
 | the | power | outlets | for | your | 
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| 
 | computer | and | all | attached | devices, | and | remove | the | computer | cover. | 
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| 9. | Disconnect the IDE and | power | 
 | cable for | 
 | all | IDE | devices | except | the | 
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 | drive. | 
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| 10. | 
 | Configure | the | 
 | drive | as | 
 | a | master | 
 | and | 
 | connect | 
 | it | to | 
 | the | last | IDE | 
 | 
 | 
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| 
 | connector | on | the | 
 | primary | IDE | port. | 
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| 11. | Reinstall the computer cover. | Reconnect | 
 | the | keyboard; | 
 | plug | the | power | cords into | 
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| 
 | electrical | outlets. | 
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| 12. | Place the System Diskette | in | the | diskette | 
 | drive | and | a | data | CD | in | the | |||||||||||||||||||||
| 
 | drive. | 
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| 13. | 
 | Restart | the | 
 | computer. | 
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| 14. | 
 | Attempt | to | 
 | read | the | CD | by | typingdir C:. | (The | 
 | drive | is | drive | C | 
 | 
 | ||||||||||||||||
| 
 | because | it | is | the | only | device | connected | 
 | to | 
 | the | IDE | port.) | 
 | 
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| 
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 | 
 | 
 | If | the | 
 | computer | is | able | 
 | to | read | the | CD, | a | 
 | conflict | 
 | probably | exists | with one of | ||||||||||||
| 
 | 
 | 
 | 
 | the | devices | 
 | that | was | installed | on | your | computer. | You | 
 | need | to | resolve | this | |||||||||||||||
| 
 | 
 | 
 | 
 | device | driver | 
 | conflict. | Check | the | configuration | jumper | settings | for | the | other | 
 | 
 | ||||||||||||||||
| 
 | 
 | 
 | 
 | devices | 
 | or | refer | to | your | device | documentation. | 
 | 
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 | |||||||||||
| 
 | 
 | 
 | 
 | If | you | 
 | are | 
 | unable | to | access | the | CD, | you | might | have | 
 | a | hardware | problem. | If | ||||||||||||
| 
 | 
 | 
 | 
 | the | does | not | read | the | data | CD, | the | drive | 
 | 
 | 
 | ||||||||||||||||||
| 
 | 
 | 
 | 
 | might | be | 
 | defective. Go | to | Appendix | C, | “Help | and | service” | on | page | 
 | 
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| 
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| The | CD | cannot | be | 
 | read. | 
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 | |||||
| Consider | the | following | 
 | actions. | 
 | 
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 | ||||||||
| 
 | 
 | The | CD | might | 
 | be | 
 | dirty; | clean | it | as | described | in | “Caring | 
 | for | a | CD” | on | page | |||||||||||||
| 
 | 
 | The | CD | might | 
 | be | 
 | defective; | try | another | 
 | CD. | 
 | 
 | 
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 | 
 | 
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 | 
 | ||||||||
| 
 | 
 | The | CD | is | not  | High | Sierra | 
 | Group | 
 | (HSG) | 
 | compatible. | Check | with | 
 | 
 | 
 | |||||||||||||||
| 
 | your | 
 | place | of | 
 | purchase. | 
 | 
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| 
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 | ||||
| There | 
 | is | 
 | no | sound | 
 | from | the | CD. | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | ||||
| Consider | the | following | 
 | actions. | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
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 | 
 | 
 | 
 | 
 | 
 | 
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 | 
 | ||||||||
| 
 | 
 | Check | that | you | 
 | are | using | an | 
 | audio | CD | and | not | a | data | CD. | 
 | 
 | 
 | 
 | 
 | 
 | |||||||||||
| 
 | 
 | Adjust | the | 
 | volume | control | on | the | drive. | See | 
 | “Front | view | 
 | of | the | drive” | on | 
 | 
 | |||||||||||||
| 
 | page | if | 
 | headphones | are | connected | to | 
 | the | front | of | 
 | the drive. | 
 | 
 | 
 | 
 | 
 | |||||||||||||||
| 
 | 
 | Adjust | the | 
 | volume | 
 | control. | See | the | documentation | that | comes | with | 
 | 
 | 
 | |||||||||||||||||
| 
 | your | 
 | sound | adapter | 
 | and | 
 | player | program. | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | 
 | ||||||||||
| 
 | 
 | Turn | 
 | off | the | 
 | computer, | unplug | the | cables | from | the | power | outlets | for | your | 
 | 
 | 
 | ||||||||||||||
| 
 | computer | and | all | attached | devices, | and | remove | the | computer | cover. | Check | that | 
 | 
 | 
 | ||||||||||||||||||
| 
 | the | 
 | cable | connects | the | 
 | drive | with | 
 | the | sound | adapter. | 
 | 
 | 
 | 
 | |||||||||||||||||
| Part 3: Appendixes |