Cisco Systems 3750G Obtaining Technical Assistance, Reporting Security Problems in Cisco Products

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Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

1 877 228-7302

1 408 525-6532

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone numbers before sending any sensitive material to find other means of encrypting the data.

12Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.

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Contents Including License and Warranty About this Guide Taking Out What You NeedShipping Box Contents Running Express Setup Equipment that You Supply to Run Express SetupMode button Page Page Page Managing the Switch Using the Device ManagerRefreshing the PC IP Address Downloading Cisco Network AssistantCommand-Line Interface Other Management OptionsPreparing the Wireless LAN Controller for Operation Using the Configuration Wizard to Configure the ControllerUnder Contents, click Controller Device Manager Page Page Click Next. The Miscellaneous Configuration page appears Page Page Page Page Click Save and Reboot Logging into the ControllerVerifying Interface Settings and Port Operation Connecting Access Points Planning Switch Stacks Powering ConsiderationsCabling Considerations Vertical StackingRack-Mounting Equipment That You SupplyBefore You Begin Installation Warning Statements Page Attaching the Brackets Front-mounting positionRack-Mount the Switch Connect the StackWise Cables Connect to the Switch Ports Connect to 10/100/1000 PortsInstall the SFP Modules and Connect to the Ports Troubleshooting Express Setup Case of DifficultyResetting the Switch Troubleshooting the Wireless Controller Accessing Help OnlineObtaining Documentation For More InformationCisco.com Product Documentation DVD Ordering DocumentationDocumentation Feedback Cisco Product Security OverviewReporting Security Problems in Cisco Products Obtaining Technical AssistanceSubmitting a Service Request Cisco Technical Support & Documentation WebsiteDefinitions of Service Request Severity Obtaining Additional Publications and InformationPage Cisco Limited Lifetime Hardware Warranty Terms Duration of Hardware Warranty Page Page USA