Cisco Systems 7609 manual Identifying Startup Problems

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Chapter 4 Troubleshooting

Identifying Startup Problems

LED is red, this indicates that one or more fans in the fan assembly is not operating. You should immediately contact a customer service representative. (See the “Contacting Customer Service” section on page 4-7.) There are no installation adjustments that you can make if the fan assembly does not function properly at initial startup.

Supervisor engine—The supervisor engine contains the system operating software, so check here if you have trouble with the system software. Status LEDs on the supervisor engine indicate whether or not the supervisor engine is able to initialize the switching module.

If you have a redundant supervisor engine, refer to the Cisco 7600 Series Internet Router Software Configuration Guide or the Cisco 7600 Series Internet Router IOS Software Configuration Guide publications for descriptions of how the redundant supervisor engine comes online and how the software images are handled.

Switching modules—Status LEDs on each switching module indicate if the module has been initialized by the supervisor engine. A switching module that is partially installed in the backplane can cause the system to halt.

Identifying Startup Problems

LEDs indicate all system states in the startup sequence. By checking the LEDs, you can determine when and where the system failed in the startup sequence.

Perform these steps to identify startup problems:

Step 1 Turn on the power supplies. You should immediately hear the system fan assembly begin to operate. If you do not, see the “Troubleshooting the Power Supply” section on page 4-5. If you determine that the power supplies are functioning normally and that the fan assembly is faulty, contact a customer service representative. If the system fan assembly does not function properly at initial startup, there are no installation adjustments that you can make. To replace the fan assembly, see the “Removing and Replacing the Fan Assembly” section on page 5-12.

 

 

Cisco 7609 Internet Router Installation Guide

 

 

 

 

 

 

OL-5079-04

 

 

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Contents Corporate Headquarters Cisco 7609 Internet Router Installation GuideCisco 7609 Internet Router Installation Guide Preface Preparing for Installation Connector and Cable Specifications B-1 TroubleshootingRepacking the Cisco 7609 Internet Router C-1 MT-RJB-3Organization AudienceChapter Title Description ConventionsPage OL-5079-04 Cisco 7609 Internet Router Installation Guide OL-5079-04 Xii Related Documentation Obtaining DocumentationWorld Wide Web Documentation CD-ROM Ordering DocumentationDocumentation Feedback Cisco.com Obtaining Technical AssistanceCisco TAC Web Site Technical Assistance CenterCisco TAC Escalation Center Xviii Product Overview Product Overview Product Overview Cisco 7609 Internet Router Cisco 7609 Internet Router Bandwidth and Port Density System FeaturesArchitecture Cisco 7609 Internet Router RedundancyFan Assembly Cisco 7600 Internet Router ComponentsComponent Hot Swapping Cisco 7609 Internet Router Internal Airflow Power SuppliesAC-Input Power Supply Load Sharing DC-Input Power SupplyLED Environmental Monitoring of the Power SupplyPower Supply Fan Assembly OL-5079-04 Safety Preparing for InstallationEnvironmental Requirements Site Requirements240 VAC Module Type WattsAmps OSM-1OC48-POS-SS+ OSM-2OC12-ATM-MM, -SI OSM-4GE-WAN-GBIC WS-X6K-S2U-MSFC2 Power Requirements Power Connection GuidelinesAC-Powered Systems AC Power Cord Connectors for the 4000W Power Supply DC-Powered Systems Site Preparation ChecklistPlanning Activity Verified By Time Date Installing the Cisco 7609 Internet Router Unpacking the Cisco 7609 Internet Router Installing the Rack-Mount Kit Rack-Mounting GuidelinesPart Description Received Required Tools Installing the Shelf and Crossbar BracketsInstalling the Shelf Brackets Installing the L Brackets and Cable Guides Attaching L Brackets and Cable Guides Installing the Cisco 7609 Chassis in the Rack Installing the Cisco 7609 Chassis in the Rack Quantity Part Description Received Installing the Stabilizer KitInstalling the Stabilizer Brackets Required Tools and Equipment System Ground ConnectionWire-stripping tool Connecting the System Ground Installing the Power Supplies in the Cisco 7609 ChassisAttaching the Interface Cables Connecting the Supervisor Engine Console PortSupervisor Engine Console Port Connector OL-5079-04 Connecting the Supervisor Engine Uplink Ports Connecting the Supervisor Engine Uplink PortsSC-Type Fiber-Optic Connector Connecting to the Interface Ports10 LC Fiber-Optic Connector Verifying Cisco 7609 Chassis Installation OL-5079-04 Troubleshooting Getting Started Problem Solving to the System Component LevelIdentifying Startup Problems Cisco 7600 Series Internet Router Module Installation Guide Troubleshooting the Power Supply Troubleshooting Modules Troubleshooting the Fan AssemblyContacting Customer Service OL-5079-04 Removal and Replacement Procedures Removing an AC-Input Power Supply Removing and Replacing the Power SupplyAC-Input Power Supply Front Panel Handling an AC-Input Power Supply Installing an AC-Input Power Supply Removing a DC-Input Power Supply DC-Input Power Supply Front Panels DC-Input Wire Connections on the Terminal Block Handling a DC-Input Power Supply Installing a DC-Input Power Supply DC-Input Power Supply Connectors Removing and Replacing the Fan Assembly Fan Assembly Removing the Fan AssemblyInstalling the Fan Assembly Checking the Installation OL-5079-04 Technical Specifications Environmental Specification2500W AC- and DC-input Power Supplies Cisco 7609 Internet Router Power SuppliesRegulatory Standards Compliance 4000W AC-input Power SupplyConnector Specifications Connector and Cable SpecificationsGigabit Interface Converters, page B-6 MT-RJ RJ-45Cisco 7609 Internet Router Installation Guide SC-Type Figure B-3 LC Fiber-Optic ConnectorWS-G5484 Gigabit Interface ConvertersWS-G5487 WS-G5486Console Port Mode Switch Cable SpecificationsIdentifying a Rollover Cable Console Port Mode 1 Signaling and PinoutsDB-25 Adapter for Connecting to a Terminal DB-9 Adapter for Connecting to a PCModem Adapter Rollover Cable Modem Adapter Signal RJ-45 Pin DB-25 PinRJ-45-to-DB-25 Terminal Console RJ-45-to-RJ-45 RJ-45-to-DB-25Console Port Console Device Pin signal Input/Output Console Port Mode 2 Signaling and PinoutsMode-Conditioning Patch Cord Patch Cord Configuration ExampleDifferential Mode Delay Patch Cord InstallationFigure B-9 LED Transmission Compared to Laser Transmission Appendix B Connector and Cable Specifications Repacking the Cisco 7609 Internet Router Figure C-1 Packing Material Figure C-2 Final Package OL-5079-04 Numerics IN-2 IN-3 IN-4 IN-5 IN-6