Emulex Adapters manual Troubleshooting and Maintenance Manual

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Troubleshooting and Maintenance Manual

for LightPulse® Adapters

P003409-01A Rev A

Critical Connectivity SolutionsTM

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Contents Troubleshooting and Maintenance Manual Page Can Not See Devices or Drives Overview Driver UpdatesBe Informed, Stay Informed, Stay Current Drivers for WindowsFirmware Updates How Emulex Device Driver Configuration Parameters Work Emulex Configuration ParametersImportance of Compatibility Emulex Utility ApplicationsObserving the Problem TroubleshootingSAN Components Isolating the ProblemServer Components Connectivity Checklist ChecklistsPage Upgrade Checklist Installation ChecklistConfiguration Checklist Driver Tools Tools to Collect DataHBAnyware Utility Other ways to Collect DataHardware Issues Common ProblemsLink Down Out-of-Date Driver Version Can Not See Devices or DrivesLP21000 Checklist LP21000 ProblemsLP21000 Symptoms Out-of-Date Firmware VersionWhen to Contact Emulex Emulex Support Emulex Web Site and Emulex SupportPage Europe Contact Emulex AfterHours, Weekends or HolidaysFirmware Operation and Port Activity LEDs LED Reference InformationCommon LED States Normal Link UpHeart-beat indication Link-Down or adapter waitingLP21000 LEDs LED Reference Table LED Table