Emulex Adapters manual

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Copyright © 2008 Emulex. All rights reserved worldwide. No part of this document may be reproduced by any means or translated to any electronic medium without the prior written consent of Emulex.

Information furnished by Emulex is believed to be accurate and reliable. However, no responsibility is assumed by Emulex for its use; or for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent, copyright or related rights of Emulex.

Emulex, AutoPilot Installer, BlockGuard, cLAN, FabricStream, FibreSpy, Giganet, HBAnyware, InSpeed, IntraLink, LightPulse, MultiPulse, SAN Insite, SBOD and Vixel are registered trademarks, and AutoPilot Manager, Critical Connectivity Solutions, EZPilot, SLI and VMPilot are trademarks of Emulex. All other brand or product names referenced herein are trademarks or registered trademarks of their respective companies or organizations.

Emulex provides this manual “as is” without any warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Emulex may make improvements and changes to the product described in this manual at any time and without any notice. Emulex assumes no responsibility for its use, nor for any infringements of patents or other rights of third parties that may result. Periodic changes are made to information contained herein; although these changes will be incorporated into new editions of this manual, Emulex disclaims any undertaking to give notice of such changes.

Emulex, 3333 Susan Street

Costa Mesa, CA 92626

Troubleshooting and Maintenance Manual for LightPulse Adapters

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Contents Troubleshooting and Maintenance Manual Page Can Not See Devices or Drives Be Informed, Stay Informed, Stay Current Driver UpdatesOverview Drivers for WindowsFirmware Updates Importance of Compatibility Emulex Configuration ParametersHow Emulex Device Driver Configuration Parameters Work Emulex Utility ApplicationsTroubleshooting Observing the ProblemServer Components Isolating the ProblemSAN Components Checklists Connectivity ChecklistPage Installation Checklist Upgrade ChecklistConfiguration Checklist HBAnyware Utility Tools to Collect DataDriver Tools Other ways to Collect DataLink Down Common ProblemsHardware Issues Can Not See Devices or Drives Out-of-Date Driver VersionLP21000 Symptoms LP21000 ProblemsLP21000 Checklist Out-of-Date Firmware VersionWhen to Contact Emulex Emulex Web Site and Emulex Support Emulex SupportPage Contact Emulex AfterHours, Weekends or Holidays EuropeCommon LED States LED Reference InformationFirmware Operation and Port Activity LEDs Normal Link UpLP21000 LEDs Link-Down or adapter waitingHeart-beat indication LED Table LED Reference Table