Emulex Adapters manual Can Not See Devices or Drives

Page 3

Overview

1

Be Informed, Stay Informed, Stay Current

1

Driver Updates

1

Drivers for Windows

1

Drivers for Linux

2

Drivers for Solaris

2

Drivers for HP-UX

2

Drivers for Netware

2

AutoPilot Installer

2

Firmware Updates

2

The Importance of Compatibility

3

Emulex Configuration Parameters

3

How Emulex Device Driver Configuration Parameters Work

3

Emulex Utility Applications

3

Troubleshooting

4

Observing the Problem

4

Isolating the Problem

5

SAN Components

5

Server Components

5

Checklists

6

Connectivity Checklist

6

Installation Checklist

8

Upgrade Checklist

8

Configuration Checklist

9

Tools to Collect Data

10

Driver Tools

10

The HBAnyware Utility

10

Other ways to Collect Data

10

Common Problems

11

Hardware Issues

11

Link Down

11

Can Not See Devices or Drives

12

Out-of-Date Driver Version

12

Out-of-Date Firmware Version

13

LP21000 Problems

13

LP21000 Checklist

13

LP21000 Symptoms

13

When to Contact Emulex

14

Emulex Web Site and Emulex Support

15

Emulex Support Page

15

Contact Emulex After Hours, Weekends or Holidays

17

LED Reference Information

18

Firmware Operation and Port Activity LEDs

18

Common LED States

18

Normal Link Up

18

Link-Down or adapter waiting

19

Heart-beat indication

19

LP21000 LEDs

19

LED Table

20

Troubleshooting and Maintenance Manual for LightPulse Adapters

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Contents Troubleshooting and Maintenance Manual Page Can Not See Devices or Drives Drivers for Windows Driver UpdatesOverview Be Informed, Stay Informed, Stay CurrentFirmware Updates Emulex Utility Applications Emulex Configuration ParametersHow Emulex Device Driver Configuration Parameters Work Importance of CompatibilityObserving the Problem TroubleshootingIsolating the Problem SAN ComponentsServer Components Connectivity Checklist ChecklistsPage Upgrade Checklist Installation ChecklistConfiguration Checklist Other ways to Collect Data Tools to Collect DataDriver Tools HBAnyware UtilityCommon Problems Hardware IssuesLink Down Out-of-Date Driver Version Can Not See Devices or DrivesOut-of-Date Firmware Version LP21000 ProblemsLP21000 Checklist LP21000 SymptomsWhen to Contact Emulex Emulex Support Emulex Web Site and Emulex SupportPage Europe Contact Emulex AfterHours, Weekends or HolidaysNormal Link Up LED Reference InformationFirmware Operation and Port Activity LEDs Common LED StatesLink-Down or adapter waiting Heart-beat indicationLP21000 LEDs LED Reference Table LED Table