Freecom Technologies FSG-3 manual Testing the LAN Path to Your Gateway, Wrong physical connections

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Freecom FSG-3 Storage Gateway

Testing the LAN Path to Your Gateway

You can ping the FSG-3 from your PC to verify that the LAN path to your FSG-3 is set up correctly.

To ping the FSG-3 from a PC running Windows 98 SE or later:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type Ping followed by the IP address of the gateway, as in this example: ping 192.168.1.1

3.Click OK. You should see a message like this one: Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out.

If the path is not functioning correctly, you could have one of the following problems:

Wrong physical connections

•Make sure the LAN LNK/ACT LED is on. If the LNK/ACT LED is off, follow the instructions in Troubleshooting the Web Configuration Interface.

•Check if your Ethernet cable is broken by using a different one.

Wrong network configuration

•Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.

•Verify that the IP address for your FSG-3 and your workstation are correct and that the addresses are on the same subnet. In the IP addresses of your PC and your FSG-3, A.B.C.x, A, B and C should be the same for both the PC and FSG-3.

Testing the Path from Your PC to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device.

•Go to start

•Click on the run menu

•Type: PING -n 10 <IP address> where <IP address> is the IP address of a remote device such as your ISP’s DNS server.

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