ATTO Technology FC 3321, FC 3322, FC 3342 operation manual Troubleshooting

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5If ExpressPCI FC does not appear in the

Device List, try reloading the driver software as described in Chapter 4 of this manual.

6If it is started, go back to the Devices tab of the SCSI adapters utility window and double click on the ATTO ExpressPCI host adapter description, and then on the bus it is assigned to. All of the external devices connected in the loop should be identified. If they do not appear in the Device List, the external devices or connection are not working properly.

❖If the card has been recently re-flashed with new firmware, the new NT driver must be installed.

❖For Intel-based PCs, check the computer CMOS setup and verify that the PCI slots are configured correctly. Procedures vary greatly: refer to the manual supplied with your system or call the computer supplier for configuration assistance.

❖If these suggestions do not solve the problem, re-flash the host adapter and re- install the Windows NT driver.

Troubleshooting

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Contents Atto Technology, Inc Atto ExpressPCI FC Page Contents Page Page Atto ExpressPCI FC Atto provides Fibre Channel solutionsExclusive Advanced Data Streaming ADS Technology Features and benefitsAmps max @ 3.3 Volts max Amps max @ 5 Volts max Fibre Channel host adapter selection guide Glossary Fibre Channel is a key technology for storageGlossary System requirements Installation Hardware installation and initial configurationFibre Channel address ExpressPCI FC 3321 bracket and board ExpressPCI FCLEDs CablingExpressPCI FC 3322 bracket and board Initial configuration Windows 2000/XP driver installation Installing/updating device drivers and firmwareDevice drivers General suggestions TroubleshootingWindows NT Troubleshooting European standards Appendix a Standards and compliancesFCC standards radio and television interference Canadian standardsAppendix B Fibre Channel accessories Appendix C Scsi host adapter selection guide Specific featuresAppendix D Contact Atto Technology, Inc
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