Apple 9000 manual I n t e n a n c e Troubleshooting

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M a i n t e n a n c e	a n d	T r o u b l e s h o o t i n g

Before calling Boxlight for assistance, please have the following information available:

•the projector’s serial number (located on the bottom label)

•the computer’s type and resolution

Call Boxlight at 1-800-762-5757.

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Contents Page Safety Certifications FCC Warning DOC CanadaEN 55022 Warning TrademarksDeclaration of Conformity Page Table of Contents Appendix Maintenance and TroubleshootingIndex Safety Summary Power SourcePower Cord Do Not Look Into The LensGrounding LampLamp Compartment Hot SurfacesImage Resolution IntroductionCompatibility Unpacking the ProjectorT r o d u c t i o n Side view of projector Usage Guidelines WarrantyIf You Need Assistance Setting UP the Projector Distance to screenDiagonal Maximum Minimum Image WidthT t i n g O j e c t o r Lowest image projection angle Distance from lens center to lower edge of screen H Diagonal Upper lensEquipment you want to connect Projector has the following audio/video inputs Source Video AudioAudio cable CablePro Lite cable Connecting the CablePro Lite computer cable to a Macintosh Connecting a Computer Using a Vesa cable Connecting a Computer using BNC cablesConnecting a Video Player Connecting an External Speaker Connecting a Computer with an RS-232 Cable Connecting the Remote Control CablePowering up the Projector and Adjusting the Image Turning Off the Projector Page Using the Projector Basic Image AdjustmentAdjusting the Projector Using the Remote Control Using the Remote and Keypad Buttons Computer 1, 2 FreezeHelp LightScribble PowerVideo 1 Using the On-Screen Menus VolumeOn-screen menu status bar Display Menu Functions BrightnessContrast TintColor Temperature Reset AllBlank Screen ColorAudio Menu Functions BalanceTreble FadeBass Auto Image Image Menu FunctionsAuto Resize Manual Sync Manual TrackingHoriz. Position Vert. PositionVideo Standard Controls Menu FunctionsStandby TIme Default Source LanguageCeiling Rear ProjectionCleaning the Lens Maintenance and TroubleshootingCleaning the Fan Intake Filter I n t e n a n c e Troubleshooting Replacing the Projection Lamp Removing the lamp module Replacing the Batteries in the Remote Control Using the Kensington LockProblem The screen resolution is not right Problem Color or text not being projectedProblem Image isn’t centered on the screen Problem Only the start-up screen displays Problem Image is too wide or narrow for screenProblem Image is out of focus Problem Image and menus are reversed left to rightProblem Image and menus are upside down Problem No soundProblem Lamp shuts off Problem Lamp seems to be getting dimmerProblem Remote not operating correctly I n t e n a n c e Troubleshooting Specifications AppendixAudio Input Audio OutputStandard Accessories ship with the projector AccessoriesOptional Accessories Executive Remote Control Executive Remote IR Receiver Portable and Laptop Activation Chart Key command to Computer Activate port De-activate portFN-F8 CRT/LCD FN-D NCR FN-F6 Using Video Mirroring with a PowerBook Computer Using SimulScanDiagonal Distance to screen Projected Image Size for Optional LensesImage Width Long Throw Short Throw Connection Pin Assignments RS-232Wired remote RS232 Terminal Specifications Communication configurationSetting Value Command formatFunction Command Response Supported commands Function Command RangeRST Page Index D e Page D e Limited Warranty Part Number