Tripp Lite B020-016-17-IP Panel Array Mode Problems Action, Sun Systems Problems Symptom Action

Page 44

14. Appendix (continued)

14.3 Troubleshooting (continued)

14.3.4 Java Client Problems (continued)

Symptom

Action

 

 

The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.

 

 

This driver is automatically installed with Windows ME, 2000, and XP.

 

 

For Windows 98 and NT you will have to go to the Microsoft download site:

 

The Log Server program does not run.

http://www.microsoft.com/data/download.htm to retrieve the driver file:

 

 

MDAC 2.7 RTM Refresh (2.70.9001.0)

 

 

Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install

 

 

Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.

 

 

 

 

14.3.5 Panel Array Mode Problems

 

 

 

 

 

Problem

Action

 

 

 

 

Low resolution video in Panel Array Mode.

Increase the number of panels that are displayed.

 

 

 

 

When multiple remote users are logged in

The first user to invoke Panel Array Mode should set it to display at least 4 panels.

 

concurrently, some of them only receive a partial

 

 

image.

 

 

 

 

 

 

 

 

14.3.6 Windows Client Problems

 

 

 

 

 

Symptom

Action

 

The Windows Client won't connect to the KVM

DirectX 7.0 or higher must be installed on the remote computer.

 

switch.

 

 

 

 

 

The remote computer’s pointer is out of sync.

1. Use the AutoSync feature (see section 9.3.2, Video Adjustment), to sync the local and remote

 

 

monitors.

 

 

2. If that doesn’t resolve the problem, use the Adjust Mouse feature (see Adjust mouse, page xx) to

 

 

bring them back in sync

 

 

3. If the two methods described above fail to resolve the problem, use the Toggle Mouse Display

 

 

function (see section 9.3.1)

 

 

 

 

Part of the remote window is off my monitor.

1. If Keep Screen Size (see section 9.1) is not enabled, use the AutoSync feature (see section 9.3.2,

 

 

Video Adjustment) to synchronize the local and remote monitors.

 

 

2. If Keep Screen Size is enabled, you can scroll to the areas that are off the screen. See the note in

 

 

section 9.1 for details.

 

 

 

 

The remote computer’s display is rotated 90

Enable Keep Screen Size (see section 9.1).

 

degrees.

 

 

 

 

 

I cannot run Net Meeting when the Windows

Enable Keep Screen Size (see page 9.1).

 

Client is running.

 

 

 

 

 

When I log in, the browser generates a CA Root

The certificate’s name is not found on Microsoft’s list of Trusted Authorities. However, the certificate can

 

certificate is not trusted, or a Certificate Error

be trusted. See Trusted Certificates, section 8.1, for details.

 

response.

 

 

 

 

 

 

 

 

14.3.7 Sun Systems Problems

 

 

 

 

 

Symptom

Action

 

Video display problems with HDB-15 interface

The display resolution should be set to 1024 x 768 @ 60Hz.

 

systems (e.g. Sun Blade 1000 servers).

Under Text Mode:

 

 

1. Enter the ok prompt and issue the following firmware commands:

 

 

setenv output-device screen:r1024x768x60

 

 

reset-all

 

 

Under XWindow:

 

 

1. Open a console and issue the following command:

 

 

m64config -res 1024x768x60

 

 

2. Log out.

 

 

3. Log in.

 

 

 

 

Video display problems with 13W3 interface

The display resolution should be set to 1024 x 768 @ 60Hz.

 

systems (e.g. Sun Ultra servers).*

Under Text Mode:

 

 

1. Enter the ok prompt and issue the following firmware commands:

 

 

setenv output-device screen:r1024x768x60

 

 

reset-all

 

 

Under XWindow:

 

1.Open a console and issue the following command: ffbconfig -res 1024x768x60

2.Log out.

3.Log in.

*These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card’s manual.

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Contents Console KVM Switch With IP Access Table of Contents Warranty Warranty Registration Java ClientLog File Log ServerPackage Contents FCC InformationUser Notice IntroductionFeatures Supports Radius server authenticationSystem Requirements PS/2 mouse and keyboard ports 6-pin Mini-DIN USB portComponents Keyboard Module See Keyboard Module, sectionLCD module so you can slide it away Standard Rack Mounting, for detailsLCD Module Installation General Safety InstructionsNever spill liquid of any kind on the device Rack MountingSingle-Stage Installation Two-Stage InstallationPower on the second stage KVM switches Standard Rack MountingBasic Operation Opening the ConsoleLCD OSD Configuration Adjustment SettingsUsing the front handle, push the module all the way Closing the ConsoleAdministration Main Choice MeaningPort Operation Configuration Setting FunctionAs Quick View Ports Quick View + Powered on Scroll Lock Scroll Lock or Ctrl Ctrl. SinceAdministration GeneralDescription Heading DescriptionAccess Port Log ServerField Explanation HttpCheck Enable Radius Radius Server Access Rights Network Transfer RateIP Address DNS ServerDefault Webpage Name IP and MAC Filtering192.168.0.126/abcdefg USM0 AllAdministation Login FailuresWorking Mode IP Access cannot be pingedKVM switch Upgrading the FirmwareTo set the time, use the 24 hour Hhmmss format LogTo log in from an Internet browser Browser OperationLogging Webpage Layout Webpage IconsGeneral Dialog Box Webpage ButtonsWindows Client Activating the OSDWindows Client OSD Windows Client Control PanelDialog box. See .1, Activating the OSD, for details Click to exit the remote viewWhen you have finished keying in your sequence, Click Stop Icon Purpose Default HotkeyRGB Gamma AdjustmentOption Usage Button Bar Message Display PanelCompose Panel User List PanelOSD Toolbar Icons Toolbar appears in the upper left corner of the screenMultiuser Operation Keyboard and Mouse Considerations For additional mouse synchronization procedures, see pagesJava Client Java Client OSD Java Client Control PanelWindows Windows XP / Windows ServerWindows ME / Windows Windows NT / WindowsMessage Board Button Bar Clicking the Exit button terminates the Java Client session Log FileLog File on Remote Main Starting Up InstallationLog Server Events Menu has two items Search and Maintenance MaintenanceMenu Bar Menu bar consists of four itemsLog Server Main Screen List PanelKey in the number of seconds, then click OK to finish Log Server Main Screen is divided into two main panelsAP Operation Windows ClientTerm Explanation Click DisconnectTo connect to a port on the KVM switch File MenuTools Menu KeyboardSwitch remote main page displays on your monitor Java ClientEnding the Session Box. Click Disconnect to end the sessionSpecifications OSD Factory Default SettingsFactory default settings are as follows Setting DefaultTroubleshooting Administration Problems Symptom ActionGeneral Operation Problems Symptom Action Java Client Problems Symptom ActionSun Systems Problems Symptom Action Panel Array Mode Problems ActionWindows Client Problems Symptom Action Warranty Warranty RegistrationScreen Resolutions Higher than 1280 x About HD15 Connectors
Related manuals
Manual 3 pages 7.21 Kb

B020-016-17-IP specifications

The Tripp Lite B020-016-17-IP is a robust and versatile 16-Port KVM switch designed for managing multiple servers and workstations in a secure and efficient manner. This device is particularly suitable for data centers and network operations centers where space and efficiency are paramount.

One of the standout features of the B020-016-17-IP is its support for an IP-based remote access functionality, allowing users to control their KVM switch from anywhere over the internet. This is particularly useful for IT administrators who need to manage servers without being physically present, enhancing flexibility and operational efficiency. With this feature, users can easily switch between different servers using a web-based interface.

The B020-016-17-IP supports a wide variety of multimedia formats and audio connections, ensuring that users have a comprehensive experience regardless of their specific setup requirements. This switch is equipped with a standard VGA input, allowing for high-resolution display support, while also protecting against signal degradation. The switch also features USB connectivity for seamless integration with various peripherals.

Another key characteristic of the B020-016-17-IP is its reliable performance, featuring a metal housing that ensures durability and optimal heat dissipation. Users can expect minimal downtime and extended device longevity. The unit is equipped with hot-swappable capabilities, making it easy to replace devices or add new ones without interrupting operations.

Security features are also paramount in this design. The B020-016-17-IP provides a comprehensive range of security protocols, including support for password protection and user authentication, making it suitable for environments where data integrity and confidentiality are crucial.

In terms of installation, the B020-016-17-IP is user-friendly, allowing for a straightforward setup process. It includes various connection options, ensuring compatibility with a wide range of systems and infrastructures.

Overall, the Tripp Lite B020-016-17-IP 16-Port KVM switch combines advanced technology, security, and convenience to offer a powerful solution for remote server management. Whether for small businesses or large enterprises, this KVM switch is an excellent choice for enhancing productivity and streamlining IT operations.
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