Tripp Lite B070-016-19-IP warranty Troubleshooting, Resetting the KVM Switch or SIUs, Get Status

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33. Upgrading the NetCommander IP Firmware (Continued)

Resetting the KVM Switch or SIU(s)

In the event the KVM Switch or SIU(s) freezes during firmware upgrade or the KVM Console Mouse/Keyboard are not working properly, you can reset the unit using the Upgrade computer. This will not affect any of the settings on the KVM Switch or SIU. Follow the instructions below to reset your KVM Switch or SIU.

1.Using the Upgrade Computer, select the KVM Switch or SIU(s) you wish to reset in the firmware upgrade software window.

2.In the Options menu, select the Advanced/Reset option. This will reset the selected KVM Switch or SIU(s). You should now be able to use your KVM Switch or SIU(s).

Setting Default Values for the OSD

To return the OSD to the factory default settings:

1.Using the Upgrade Computer, select the KVM Switch that you want to reset the OSD for in the firmware upgrade software window.

2.In the Options Menu select the Advanced/Set Default option. A warning appears, click OK. The OSD returns to the factory default settings.

Get Status

If there is a break in communication between the Update software and the system, select Options/Get Status to get the current status of the computers in system.

34. Troubleshooting

Note: Disconnect device from AC mains before service operation!

When using Firmware Update software you may at times get a Communication Error message.

If a Communication Error message does appear during the update procedure, do the following:

1.Ensure that the RS232 Serial cable’s RS232 connector is connected to the Switch’s Communication port.

2.Ensure that the RS232 Serial cable’s DB9F connector is connected to the DB9M Serial port on the CPU’s rear panel.

3.Verify there is no Remote session in progress by pressing the Local button.

4.Restart the download process.

Electricity Failure

If the electricity fails during an update to the KVM firmware, do the following:

1.If the electricity fails while the switch firmware is updating, a Communication Error message will appear. Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there.

2.If the electricity fails while the Server Interface Unit firmware is updating, a Not Responding or Upgrade Error message will appear. Restart the upgrade from the beginning.

Monitor Screen Failure

In the event that one of the connected computers does not display an image on the console monitor (your monitor may display an error message saying ‘Unable to Display Video Mode’), you may need to update the DDC Information from the console monitor. To do this, follow these steps:

1.Remove the SIU VGA Connectors from all connected computers. Leave the USB or PS/2 connectors attached

2.Open the OSD Main Menu and press the F10 key. The OSD will flash the message ‘Please Wait.’ When that message stops, the update has taken place

3.Reconnect the SIU VGA Connectors of all the attached computers. You should now be able to display video from all computers

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Contents Table of Contents User’s GuideImportant Safety Instructions IntroductionSystem Components CompatibilityFeatures Front View88. Keyboard Back ViewStandard Rackmounting Rackmount InstallationPost Rackmounting Connecting Computers to the KVM Switch Connection Single KVM SwitchConnecting Server Interface Units SIUs to the KVM Switch Initial Settings Default IP Address Connection Cascading Multiple KVM SwitchesStatic IP Addresses for Multiple KVM Switches Logging into the Web Configuration Interface Windows Vista InstructionsNetwork Configuration Screen LOggingNetwork Snmp Settings Administration User SettingsAdministration User Targets Administration Switch ConfigurationInstall Switch Definition File Security SSL Certificate Security SettingsClick Save & Restart Maintenance Firmware Upgrade Restore Factory SettingsTo restore factory settings Saving Changes & Logging OutStarting a Remote Session Taking Over a Busy Remote SessionToolbar Adjusting the Video settings Keyboard Key SequencesClick Start Recording Click Stop RecordingSynchronizing Mouse Pointers Pre-Mouse Synchronization TipsTroubleshooting Tips Manual Mouse SynchronizationDisconnecting the Remote Session Safe ModeEntering Safe Mode Restoring Factory Defaults Switching Between ComputersOn Screen Display OSD Restoring the Device FirmwareOSD Settings F2 General SettingsSecurity Changing the OSD HotkeyPort Settings Time Settings Adding/Changing a Hotkey Hkey for Cascaded KVM SwitchesEditing the Keyboard KB Column User Settings Security SettingsSecurity OSD Help Window F1Tuning F5 Upgrading the NetCommander IP FirmwareScanning Computers F4 Moving the Label F6Connecting the RS-232 Serial Firmware Upgrade Cable Installing the SoftwareStarting and Configuring the KVM Update Verifying the Version NumbersObtaining New Firmware Updating the Firmware Troubleshooting Resetting the KVM Switch or SIUsSetting Default Values for the OSD Get StatusSpecifications Storage and ServiceLimited Warranty Warranty & Warranty RegistrationWarranty Registration Manual del usuario ÍndiceInstrucciones Instrucciones de seguridad importantesComponentes del sistema CompatibilidadCaracterísticas Vista frontal88. Teclado Vista posteriorMontaje en rack estándar Instalación en rackMontaje en rack de 2 postes Conexión de un solo multiplexor KVM Conexión de computadoras al multiplexor KVMAjustes iniciales dirección IP predefinida Conexión en cascada de varios multiplexores KVMDirección IP estática para varios multiplexores KVM Instrucciones para Windows Vista Red Pantalla de configuración Inicio de sesiónAdministración Ajustes del usuario Red Ajustes SnmpAdministración Configuración del multiplexor Administración Objetivos del usuarioSeguridad Ajustes Seguridad Certificado SSLProcedimiento para guardar los cambios y cerrar la sesión Mantenimiento Actualización del firmwareRestauración de los ajustes de fábrica Procedimiento para restaurar los ajustes de fábricaInicio de una sesión remota Control de una sesión remota visitada por varios usuariosBarra de herramientas Procedimiento para ocultar la barra de herramientasProcedimiento para desplazarse a otro servidor Procedimiento para modificar los ajustes de desempeñoBarra de herramientas continuación Configuración de los ajustes de videoSecuencias de teclas Keyboard Key Sequences Haga clic en Iniciar grabación Start Recording Haga clic en Detener grabación Stop RecordingSincronización de los punteros de los ratones Consejos previos a la sincronización de los ratonesConsejos para solucionar problemas Sincronización manual del ratón Manual Mouse SynchronizationProcedimiento para desconectar la sesión remota Modo Seguro SafeProcedimiento para ingresar al modo Seguro Safe Modo Seguro Safe continuación Despliegue en pantalla OSDDespliegue en pantalla OSD continuación Ajustes del OSD, tecla F2Ajustes generales SeguridadAjustes del puerto Salto automáticoPuerto serie Procedimiento para editar el nombre del multiplexorProcedimiento para editar la columna Teclado KB Ajustes del puerto continuaciónAjustes de tiempo Seguridad Ajustes del usuarioAjustes de seguridad Ventana de ayuda Help del OSD F1Actualización del firmware del NetCommander IP Exploración de computadoras F4Ajuste fino F5 Procedimiento para mover la etiqueta F6Instalación del software Actualización del firmware del NetCommander IP continuaciónVerificación de los números de versión Actualización del firmware del NetCommander IP continuación Solución de problemas Actualización del firmware del NetCommander IPcontinuaciónProcedimiento para obtener información sobre el estado Especificaciones Almacenamiento y servicio técnicoGarantía y registro de la garantía Póliza DE GarantíaGuide de l’utilisateur Table des matièresInstructions Instructions de sécurité importantes Composants du système CompatibilitéVue avant CaractéristiquesVue arrière Montage en étagère standard Installation en étagèreMontage en étagère à 2 poteaux Connexion Commutateur KVM simple Raccorder les ordinateurs au commutateur KVMConnexion Commutateurs KVM multiples en guirlande Configuration initiale Adresse IP par défautAdresses IP statiques pour commutateurs KVM multiples Connexion à linterface de configuration Web Instructions pour Windows Vista12. Réseau Ecran de configuration Connexion à linterface de configuration Web SuiteConnexion Administration paramètres dutilisateur 13. Réseau paramètres SnmpAdministration cibles utilisateurs Administration configuration du commutateurInstaller le dossier de définition du commutateur 18. Sécurité certificat SSL 17. Sécurité ParamètresCliquez sur Enregistrer et Redémarrer Restaurer les réglages dusine Entretien mise à niveau de microprogrammePour restaurer les réglages dusine Lancer une session à distance Enregistrer les modifications et Fermer une sessionPrise en charge dune session à distance encombrée Barre doutils Ajuster les paramètres Vidéo Barre doutils SuiteSéquences des touches du clavier Cliquez sur Start Recording Commencer lenregistrement Cliquez sur Stop Recording Arrêter lenregistrementSynchronisation des curseurs Conseils de pré-synchronisation SourisSynchronisation Manuelle de Souris Conseils de dépannageEntrer dans le Mode sans échec Mode sans échecDéconnexion de la session à distance Mode sans échec Suite Affichage à lécran A.EAffichage à lécran A.E Suite Réglages A.E. F2Paramètres généraux SécuritéParamètres de ports Port sérieModifier le nom du commutateur Remettre à zéro le Menu des Paramètres généraux F7Modifier la Colonne du Clavier KB Paramètres de ports SuiteParamètres temporels 28. Sécurité Paramètres de lutilisateurParamètres de sécurité Fenêtre Aide A.E F1Mise à niveau du microprogramme NetCommander IP Balayage dordinateurs F4Optimisation F5 32. Déplacer létiquette F6Mise à niveau du microprogramme NetCommander IPSuite Installation du logicielLancer et configurer la mise à niveau du KVM Brancher le câble série de mise à niveau RS-232Obtenir un nouveau microprogramme Vérifier les numéros de versionMise à niveau du microprogramme 34. Dépannage Remettre à zéro le commutateur KVM ou SIUsMise en place des valeurs par défaut de lA.E Obtenir le StatutEntreposage et Service Résolutions Vidéo et fréquences de rafraîchissementSpécifications techniques EntreposageGarantie limitée Garantie et enregistrement de garantieEnregistrement de la garantie
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B070-016-19-IP specifications

The Tripp Lite B070-016-19-IP is a highly versatile 16-port KVM switch that serves as a reliable solution for managing multiple servers or computers from a single set of keyboard, video monitor, and mouse. This device is particularly useful in data centers, server rooms, and other environments where space and efficient management are crucial.

One of the standout features of the B070-016-19-IP is its ability to support remote access. With built-in IP capabilities, administrators can manage connected devices from anywhere in the world, enhancing operational efficiency. This is particularly important in today's increasingly mobile work environments, where remote troubleshooting and management can save time and resources.

The switch supports a variety of video resolutions up to 1920 x 1200, which ensures sharp and clear visual output, making it suitable for high-definition applications. Additionally, it is compatible with all major operating systems, further ensuring versatility in a multi-platform environment. The B070-016-19-IP features a compact design that can be easily integrated into existing systems without requiring significant reconfiguration.

The device employs advanced security measures for remote access, including enhanced encryption to protect sensitive data and server access. This includes features such as user authentication and various access levels, ensuring that only authorized personnel can manage the systems.

Built for durability and reliability, the Tripp Lite B070-016-19-IP is designed with robust construction that can withstand the rigors of daily operation in demanding environments. The device also includes a built-in firmware upgrade capability, keeping it up to date with the latest advancements and features.

In terms of connectivity, the switch offers multiple interfaces, allowing for seamless integration with various hardware configurations. It utilizes standard RJ-45 ports for connection, making installation straightforward and efficient.

Overall, the Tripp Lite B070-016-19-IP KVM switch stands out for its powerful blend of features, flexibility, and security, making it an ideal choice for IT professionals who require efficient management of multiple servers or computers. Whether used in a data center or an office, this KVM switch provides the tools necessary for effective system administration and optimal resource utilization.