Moxa Technologies user manual Problem Report Form, Smartio C104H/PCI Series

Problem Report Form

Smartio C104H/PCI Series

Customer name: Company:

Tel:

Email:

Fax:

Date:

1.Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________

2.Moxa Driver Version: ________________

3.Moxa Hardware Settings: PCI slot number ________________________

4.	Operating System:		oWindows 95		oWindows 98
			oWindows NT 3.51		oWindows NT 4.0
			oDOS		oOthers
5.	PC Host:	Make _________ Model _________
6. CPU:		Speed _____MHz		Make ______	Model ______

7.BIOS: Make __________________ Version _______

8.PCI IRQ Configuration in BIOS:

Slot no. IRQ no

1

2

3

4

9. Problem Description: Please describes the problem as clearly as possible, including the error message you see. We may have to follow your description to reproduce the problem.

o	Board not found.	o	Board found, but can’t transfer data.
o	Can transfer data, but lose data.	o	Can transfer data, but with garbled data.

oOthers. Detailed error message description is recommended: