TOA Electronics 595U quick start Sprint, Location, Services, Aren’t, Working or, Be available

Page 31

Problem/

Solution

error

 

 

 

Sprint

If Sprint Location Services aren’t working or don't seem to be

Location

available on your Windows computer, check whether you have,

in the Settings window, a “Sprint Location Services” option in

Services

the drop-down list.

aren’t

 If the drop-down list does not have the “Sprint Location

working or

Services” option, then your account, your USB modem, or

don't seem to

both are not configured to support Sprint Location Services;

be available

contact Sprint.

– or –

 

 

1. Select the “Sprint Location Services” option from the drop-

 

down list, and ensure that “Enable Location Services” and

 

“Display ‘Location & Search Services’ on the menu” are

 

selected. (You must read and accept the Privacy Consent

 

Agreement.)

 

2. If you will be using NMEA, select “Display GPS Receiver.”

 

3. Ensure that Network Mode (in the Sprint Mobile Broadband

 

settings window) is set to “Automatic” or “1X Only.”

 

(Sprint Location Services may not be available if Network

 

Mode is set to “1xEV-DO Only”.)

 

4. Ensure you are not roaming. For the initial fix, you must be in

 

1X coverage.

 

5. To verify that your USB modem is able to obtain data for

 

Sprint Location Services, in the Sprint Location Services

 

settings window, click Test GPS.

 

6. If the results show the number of satellites and valid

 

latitude, longitude, and elevation information, then check

 

that the GPS application (for example, street mapping

 

application) is configured to use the correct port. (The port

 

number that the GPS application should use is displayed in

 

the GPS Receiver window.)

 

For help on checking which port the GPS application is

 

configured to use, see the documentation of the GPS

 

application.

 

7. If the GPS application is configured to use the correct port,

 

but the application doesn't seem to be reporting correct

 

results, then there may be a problem with the GPS

 

application.

 

 

Basics of Your USB Modem

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Contents Quick Start Guide Page Page Table of Contents Page Page Welcome to Sprint Your Sprint Mobile Broadband USB Modem Iii How to Use This GuideGetting More Information About the USB Modem and Service Installing the Software Windows  Disk drive CD-ROM System Requirements Disk space 32 MB Installing the Software on a Windows Computer Installation OverviewTo install the software on your computer To install the drivers Installing the DriversSides, as this prevents damage to the USB modem Installing the Software and Drivers on a Windows Computer Activating Your USB Modem Windows One Touch Activation Activating Your USB ModemTo activate your USB modem and account Activation WizardMy activation code is ESN/MEIDMy Sprint Phone number is My Msid is My account password is My Sprint User Name is Your Sprint User NameBasics of Your USB Modem Windows To connect to the network Connecting to the NetworkStart Sprint Connection Manager Tip Enabling Sprint Location ServicesDisconnected Connection StatusOFF To remove the USB modem from your computer Removing the USB Modem From Your ComputerOnline Help Sprint Service Areas Manage Your Account OnlineGO button is TroubleshootingFor service SearchingAren’t ServicesSprint LocationCenter Manage Network Connections Windows Vista Options, and select PPP SettingsSettings Ensure that Enable LCP Extensions is selectedInstalling and Using the Software Mac Finder, choose Go Applications System Preferences Double-clickSoftware Update Click Check NowTo install the Watcher Lite software on your Mac computer Installing the Software on a MacClick Continue Installing the Software Mac To install the drivers on your Mac computer Installing the Software Mac Device Not Device isLocked Unlock DeviceActivation Assistant Activation Assistant My Sprint Phone number is My Msid is Connecting to the Sprint Network Detected Not activated Icons and Text in Watcher LiteConnected No deviceMenu Options Sprint Service AreasRemoving Your USB Modem Available Connect Button is notCannot PWR LED Page Page Page 2130933