Problem/ | Solution | |
error |
| |
|
| |
Sprint | If Sprint Location Services aren’t working or don't seem to be | |
Location | available on your Windows computer, check whether you have, | |
in the Settings window, a “Sprint Location Services” option in | ||
Services | ||
the | ||
aren’t | ||
If the | ||
working or | ||
Services” option, then your account, your USB modem, or | ||
don't seem to | both are not configured to support Sprint Location Services; | |
be available | contact Sprint. | |
– or – | ||
| ||
| 1. Select the “Sprint Location Services” option from the drop- | |
| down list, and ensure that “Enable Location Services” and | |
| “Display ‘Location & Search Services’ on the menu” are | |
| selected. (You must read and accept the Privacy Consent | |
| Agreement.) | |
| 2. If you will be using NMEA, select “Display GPS Receiver.” | |
| 3. Ensure that Network Mode (in the Sprint Mobile Broadband | |
| settings window) is set to “Automatic” or “1X Only.” | |
| (Sprint Location Services may not be available if Network | |
| Mode is set to | |
| 4. Ensure you are not roaming. For the initial fix, you must be in | |
| 1X coverage. | |
| 5. To verify that your USB modem is able to obtain data for | |
| Sprint Location Services, in the Sprint Location Services | |
| settings window, click Test GPS. | |
| 6. If the results show the number of satellites and valid | |
| latitude, longitude, and elevation information, then check | |
| that the GPS application (for example, street mapping | |
| application) is configured to use the correct port. (The port | |
| number that the GPS application should use is displayed in | |
| the GPS Receiver window.) | |
| For help on checking which port the GPS application is | |
| configured to use, see the documentation of the GPS | |
| application. | |
| 7. If the GPS application is configured to use the correct port, | |
| but the application doesn't seem to be reporting correct | |
| results, then there may be a problem with the GPS | |
| application. | |
|
|
Basics of Your USB Modem
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