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Installing and Using the Software on a Mac Computer

System Requirements

This section describes how to install and use the Sprint Mobile Broadband USB modem on a Mac computer.

If you can’t recall your lock code, contact Sprint Customer Service. For other technical support issues, please contact Apple.

The software and drivers are on the CD included in your package. Note: To get the latest drivers and software, you can always go to www.sprint.com/downloads.

Note:

The Mac software (Watcher® Lite) currently does not support Sprint Location Services.

The Sprint Mobile Broadband USB modem is supported on a MacBook™, MacBook Pro, PowerBook® G4, Power Mac® G5, or desktop iMac computer running Mac OS X version 10.4 or newer.

To check your version, from the Apple menu () choose About This Mac. If your version is earlier, then:

Visit www.apple.com/downloads/macosx/apple for upgrading instructions.

– or –

1.In Finder™, choose Go > Applications > System Preferences.

2.Double-click the System Preferences icon.

3.Double-clickSoftware Update.

4.Click Check Now.

If your USB modem has not been activated, you may also need access to a telephone.

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Contents Quick Start Guide Page Page Table of Contents Page Page Welcome to Sprint Your Sprint Mobile Broadband USB Modem How to Use This Guide IiiGetting More Information About the USB Modem and Service Installing the Software Windows Disk drive CD-ROM System Requirements Disk space 32 MB Installing the Software on a Windows Computer Installation OverviewTo install the software on your computer Installing the Drivers To install the driversSides, as this prevents damage to the USB modem Installing the Software and Drivers on a Windows Computer Activating Your USB Modem Windows Activating Your USB Modem One Touch ActivationActivation Wizard To activate your USB modem and accountMy activation code is ESN/MEIDMy Sprint Phone number is My Msid is My account password is Your Sprint User Name My Sprint User Name isBasics of Your USB Modem Windows To connect to the network Connecting to the NetworkStart Sprint Connection Manager Enabling Sprint Location Services TipConnection Status DisconnectedOFF Removing the USB Modem From Your Computer To remove the USB modem from your computerSprint Service Areas Manage Your Account Online Online HelpSearching TroubleshootingFor service GO button isLocation ServicesSprint Aren’tEnsure that Enable LCP Extensions is selected Windows Vista Options, and select PPP SettingsSettings Center Manage Network ConnectionsInstalling and Using the Software Mac Double-clickSoftware Update Click Check Now Finder, choose Go Applications System PreferencesInstalling the Software on a Mac To install the Watcher Lite software on your Mac computerClick Continue Installing the Software Mac To install the drivers on your Mac computer Installing the Software Mac Unlock Device Device isLocked Device NotActivation Assistant Activation Assistant My Sprint Phone number is My Msid is Connecting to the Sprint Network No device Icons and Text in Watcher LiteConnected Detected Not activatedMenu Options Sprint Service AreasRemoving Your USB Modem Available Connect Button is notCannot PWR LED Page Page Page 2130933