Manage Your Account Online
With Sprint Customer Service, you can visit www.sprint.com to manage your Sprint account.
Once you sign on, you can:
View the details of your Sprint service plan.
Find out how much data you have used and how many megabytes are remaining in your plan.
View your current and previous three months’ invoices.
Make a payment.
Find out about Sprint products and services.
Troubleshooting
If, after consulting the following table, you still you need assistance, please visit www.sprint.com or contact Sprint Customer Service at
(business use) or
Problem/ | Solution | |
error |
| |
|
| |
“Searching | If you are inside a building or near a structure that may be | |
for service” | blocking the signal, change the position or location of your | |
computer. | ||
| ||
| Check with | |
| preventing the USB modem from obtaining service. | |
|
| |
“Connect” | Note: In some cases, the “Connect” button can establish a | |
button is not | connection to the network, even if the button seems | |
available | unavailable. | |
If nothing seems to happen when you click the button, ensure | ||
| ||
| that the USB modem is properly inserted, and not locked. If | |
| Watcher Lite displays “Device is Locked,” see page 30. | |
|
| |
Cannot | If the connection is dropped as soon as it is established, charge | |
connect | the battery for at least 30 minutes if the PWR LED is red. | |
| ||
to the |
| |
network |
| |
|
|
Installing the Software (Mac)
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