TOA Electronics 595U quick start Connect Button is not, Available, Cannot

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Manage Your Account Online

With Sprint Customer Service, you can visit www.sprint.com to manage your Sprint account.

Once you sign on, you can:

View the details of your Sprint service plan.

Find out how much data you have used and how many megabytes are remaining in your plan.

View your current and previous three months’ invoices.

Make a payment.

Find out about Sprint products and services.

Troubleshooting

If, after consulting the following table, you still you need assistance, please visit www.sprint.com or contact Sprint Customer Service at 1-888-788-4727

(business use) or 1-888-715-4588 (personal use).

Problem/

Solution

error

 

 

 

“Searching

 If you are inside a building or near a structure that may be

for service”

blocking the signal, change the position or location of your

computer.

 

 

 Check with Sprint—a network or account problem may be

 

preventing the USB modem from obtaining service.

 

 

“Connect”

Note: In some cases, the “Connect” button can establish a

button is not

connection to the network, even if the button seems

available

unavailable.

If nothing seems to happen when you click the button, ensure

 

 

that the USB modem is properly inserted, and not locked. If

 

Watcher Lite displays “Device is Locked,” see page 30.

 

 

Cannot

If the connection is dropped as soon as it is established, charge

connect

the battery for at least 30 minutes if the PWR LED is red.

 

to the

 

network

 

 

 

Installing the Software (Mac)

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Contents Quick Start Guide Page Page Table of Contents Page Page Welcome to Sprint Your Sprint Mobile Broadband USB Modem Iii How to Use This GuideGetting More Information About the USB Modem and Service Installing the Software Windows  Disk space 32 MB System Requirements Disk drive CD-ROM To install the software on your computer Installation OverviewInstalling the Software on a Windows Computer To install the drivers Installing the DriversSides, as this prevents damage to the USB modem Installing the Software and Drivers on a Windows Computer Activating Your USB Modem Windows One Touch Activation Activating Your USB ModemTo activate your USB modem and account Activation WizardMy Sprint Phone number is My Msid is ESN/MEIDMy activation code is My account password is My Sprint User Name is Your Sprint User NameBasics of Your USB Modem Windows Start Sprint Connection Manager Connecting to the NetworkTo connect to the network Tip Enabling Sprint Location ServicesDisconnected Connection StatusOFF To remove the USB modem from your computer Removing the USB Modem From Your ComputerOnline Help Sprint Service Areas Manage Your Account OnlineGO button is TroubleshootingFor service SearchingAren’t ServicesSprint LocationCenter Manage Network Connections Windows Vista Options, and select PPP SettingsSettings Ensure that Enable LCP Extensions is selectedInstalling and Using the Software Mac Finder, choose Go Applications System Preferences Double-clickSoftware Update Click Check NowTo install the Watcher Lite software on your Mac computer Installing the Software on a MacClick Continue Installing the Software Mac To install the drivers on your Mac computer Installing the Software Mac Device Not Device isLocked Unlock DeviceActivation Assistant Activation Assistant My Sprint Phone number is My Msid is Connecting to the Sprint Network Detected Not activated Icons and Text in Watcher LiteConnected No deviceRemoving Your USB Modem Sprint Service AreasMenu Options Cannot Connect Button is notAvailable PWR LED Page Page Page 2130933