Installing and Using the Software on a Mac Computer
8.If the Authenticate window appears, enter your Mac user name and password, and then click OK.
Watcher Lite displays a status message or the “Device Not Activated” window.
9.Allow the battery to charge for approximately two hours before closing the window or making a selection in it.
Activating Your USB Modem
After you have charged the battery for approximately two hours, use the
following table to determine your next actions:
Text/window | Description/next action |
displayed |
|
|
|
“Disconnected” | Your USB modem is preactivated. You are ready to connect to |
| the network (in Watcher Lite, click Connect). |
| Proceed to “Connecting to the Sprint Network” on page 34. |
|
|
“Device is | Your USB modem is preactivated. Unlock the USB modem: |
Locked” | 1. If the Unlock Device window is not displayed: from the |
| Extras item on the Sierra Wireless Watcher menu, choose |
| Unlock Device. |
| 2. In the Unlock Device window, enter the lock code (PIN), and |
| click OK. |
If you can’t recall your lock code, try using the last four digits of your USB modem's phone number. If this doesn’t work, call Sprint Customer Service at
3.Proceed to “Connecting to the Sprint Network” on page 34.
“Device Not | Your USB modem is not activated. |
Activated” | Click Yes to indicate that you’d like to activate your USB |
window | modem. Watcher Lite will display “Updating User Profile.” |
| If provisioning is successful, Watcher Lite displays |
| “Disconnected,” after which you are ready to connect to the |
| network (click Connect). Proceed to “Connecting to the Sprint |
| Network” on page 34. |
| – or – |
| If the Data Provisioning window displays “Provisioning failed,” |
| go through the Activation Assistant: see page 31. |
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