TOA Electronics 595U Troubleshooting, Searching, For service, GO button is, Not available

Basics of Your USB Modem (Windows)

Troubleshooting

For a more complete listing of errors and possible solutions, please see the user’s guide or online Help. You may also visit www.sprint.com or contact Sprint Customer Service at 1-888-788-4727 (business use) or

1-888-715-4588 (personal use).

Problem/	Solution
error
“Searching	 If you are inside a building or near a structure that may be
for service”	blocking the signal, change the position or location of your
	computer.
	 If Roam Mode (from the Sprint Mobile Broadband option of
	the Settings window) is set to “Sprint,” ensure you are
	within the Sprint Power VisionSM or Sprint Vision network
	coverage area, or change the Roam Mode setting (you may be
	subject to roaming rates).
	 If Roam Mode is set to “Roam Only,” ensure you are roaming,
	or change the Roam Mode setting.
	 If Network Mode is set to “1X Only,” and only 1xEV-DO
	coverage is available, either move to an area that has 1X
	coverage, or change the setting to “Automatic” or
	“1xEV-DO Only.”
	 If Network Mode is set to “1xEV-DO Only,” and only 1X
	coverage is available, either move to an area that has
	1xEV-DO coverage, or change the setting to “Automatic” or
	“1X Only.”
	 Check with Sprint—a network or account problem may be
	preventing the USB modem from obtaining service.
GO button is	Ensure that the USB modem is properly inserted, not locked,
not available	and not powered off. See “Device Locked” on page 17 and
	“Device Powered Off” on page 17.

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