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| Troubleshooting (continued) |
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Problem |
| Solution |
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The DVD system does not | – | Insert a readable disc with the playback side facing down. The | |
start playback. |
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| – Check the disc type, colour system (PAL or NTSC) and region | ||
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| code. | |
| – Check for any scratches or smudges on the disc. | ||
| – Press SETUP to turn off the setup menu screen. | ||
| – You may need to enter the password in order to change the | ||
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| parental control rating level or to unlock the disc for playback. | |
| – Moisture may have condensed inside the system. Remove the | ||
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| disc and leave the system turned on for about an hour. | |
There is no sound from the | – | Make sure the centre and surround speakers are connected | |
centre and surround speakers. |
| correctly. | |
| – Press SURR button to select a correct surround sound setting. | ||
| – Make sure the source you are playing is recorded or broadcast | ||
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| in surround sound (DTS, Dolby Digital, etc.). | |
Radio reception is poor. | – | If the signal is too weak, adjust the antenna or connect an | |
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| external antenna for better reception. | |
| – | Increase the distance between the system and your TV or VCR. | |
| – Tune in to the correct frequency. | ||
| – Place the antenna further away from any equipment that may be | ||
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| causing the interference. | |
The remote control does not | – | Select the source (DISC or TUNER, for example) before | |
function properly. |
| pressing the function button (É, S , T). | |
| – Reduce the distance between the remote control and the system. | ||
| – Replace the batteries with new ones. | ||
| – Point the remote control directly toward the IR sensor. | ||
| – Check that the batteries are loaded correctly. | ||
Unable to play DivX movies. | – | Check that the DivX file is encoded in ‘Home Theatre’ mode | |
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| with DivX 5.x encoder. | |
The DVD system does not | – | Disconnect the power cord from the power outlet for a few | |
work. |
| minutes. Reconnect the power cord and try to operate again as | |
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| usual. | |
The contents of the USB flash | – | The USB flash drive format is not compatible with the player. | |
drive cannot be read | – | Drive is formatted with a different file system (eg. NTFS) | |
Slow operations of the USB | – | Big file size or high resolution USB flash drive takes longer time | |
flash drive |
| to read and display on the TV screen. | |
Wireless interference | – | Place the wireless receiver away from any electronic device. | |
| – Switch the frequency to preset mode | ||
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| the SOUND key. | |
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