TP-Link TD-8816 manual T4. What can I do if I cannot access the Internet?,  Note

TD-8816

ADSL2+ Modem Router User Guide

Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router’s factory default settings and reconfigure your modem router following the instructions in 3.2 Login. Please feel free to contact our Technical Support if the problem still exists.

T4. What can I do if I cannot access the Internet?

1)Check your cables and make sure they are all plugged in securely, including the telephone line, Ethernet cables and power adapter.

2)Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps.( If you cannot, please refer to T3 then try to see if you can access the Internet again after following those steps. )

3)Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again.

4)If you still cannot access the Internet, please restore your modem touter to its factory default settings and reconfigure your modem router by following the instructions in 3.2 Login.

5)Please feel free to contact our Technical Support if the problem still exists.

Note:

For more details about Troubleshooting and Technical Support contact information, please log on

to our Technical Support Website: http://www.tp-link.com/en/support .

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