Polycom DOC2547A manual Component Replacement

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Chapter 1- Hardware Description

Component Replacement

The RMX 2000 is designed with ease of maintenance in mind. Most components are swappable and are accessible directly via the front panel

or the rear panel.

Only MPM/MPM+ cards are Hot Swappable. The RTM IP and RTM ISDN card are not Hot Swappable. System shutdown is required when replacing the RTM ISDN or RTM IP card.

The following components can be replaced when they are faulty:

CNTL Module, see "Replacing the CNTL Module” on page 1-28.

Power Supply Module, see "Replacing the Power Supply Module” on page 1-30.

Fan drawer, see "Replacing the Fan Drawer” on page 1-31.

MPM/MPM+ card. This card is hot-swap enabled. See "Replacing a Faulty MPM/MPM+ Card” on page 1-32.

RTM ISDN card, see "Replacing a RTM ISDN Card” on page 1-34.

RTM IP card, see "Replacing a RTM ISDN Card” on page 1-34.

Warning!

All maintenance tasks are to be performed by qualified, authorized personnel.

Use only replacement parts supplied by your dealer.

Follow all procedures. Do not skip any steps.

Before replacing parts:

To ensure a part needs replacing, complete the troubleshooting procedures.

Identify exactly which part needs replacing.

Make sure you have the correct replacement part on hand.

Make sure you are using proper ESD equipment, to prevent damage to the system.

Note!

On all cards, if during the startup phase the blue HS LED remains lit, please make sure that the card is properly seated in it’s slot. If this problem persists, contact your next level of support.

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Contents Polycom RMX 2000 System Hardware Guide USA Regulatory Notices United States Federal Communication Commission FCCChinese Communication Certificate Singapore Certificate Table of Contents Table of Contents Main Features Hardware DescriptionRMX 2000 Specifications System Capacities Following table summarizes the different system capacitiesVideo Resolution Resources with MPM+ Site Requirements Safety RequirementsRack Mount Safety Precautions Installation Precautions RMX 2000 Components RMX 2000 Front PanelComponent Description Cntl CPUComponent Description RMX 2000 Rear Panel RTM IPFollowing items appear on the RMX 2000 rear panel Management Network on page G-1RTM Isdn All external connectors are located on the rear panel Cables Connected to the RTM IP & Isdn CardsRMX 2000 LEDs RMX 2000 Front Panel LEDsFollowing items appear on the RMX 2000 front panel ComponentCard removal Initiated The card Card Insertion Initiated If duringCntl Unit LED Color Description Name RMX 2000 Rear Panel LEDsFollowing LEDs appear on the RTM IP card ShMG LEDs Following LEDs appear on the RTM Isdn Function NameMPM and MPM+ Configuration Modes Port Type Maximum PossibleMPM+ Resource Capacities Card Resources Bandwidth TypeHD720p HD1080p @30fps @60fps MPM+ Up toMPM and MPM+ Modes Remove one MPM card Insert one MPM+ card An RMX has two MPM cards installedBoth MPM cards are enabled Remove the MPM+ card Insert one MPM card RMX Chassis Types RMX 2000 General Information dialog box opensComponent Replacement Fully Open The card is released from the MCU housing Types of Ejector Levers on RMX ComponentsReplacing the Cntl Module HandlePolycom RMX 2000 Hardware Guide Replacing the Power Supply Module Replacing the Fan Drawer Replacing a Faulty MPM/MPM+ Card Removing the MPM/MPM+ Card from the MCUInstalling a New MPM/MPM+ Card in a Powered On RMX Installing the Replacement MPM/MPM+ CardReplacing a RTM Isdn Card PRI Cables Replacing the RTM IP Card