IES 1248 Support Notes
Trouble Shooting
If my computer can’t access the DSLAM by WEB/Telnet/Ping from Ethernet port, only console screen can access successfully, what can I do?
1.Make sure that the Ethernet port has the appropriate speed mode setting.
2.Please check the Ethernet cable and connections between Ethernet port and PC, make sure the Ethernet LED is on when cable connection is already.
3.Make sure that both inband and outband IP of IES and Your PC are properly configured.
4.Please check Security host IP and service port setting from console port. Only the PC configured with IP of secured host has the authority to access the IPDSLAM. Please enter console screen via HyperTerminal by mini
a)
Please enter “sys” under “sys” submenu. Then key in “secured host” to check Security Host state.
b) IES2000/3000 & IES 1248
Please key in “sys client show” to check security host IP to see your PC is included in the list or not.
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