Canon 7365 user manual Appendix, Problem Check These Items

	7. Appendix
Common Problems & Solutions (→ "Power/Status/Lamp Indicator" on page 61.)
Problem	Check These Items
Does not turn on or shut	• Check that the power cord is plugged in and that the power button on the projector cabinet or the remote control is on. See
down	pages 23 and 24.
	• Ensure that the lamp cover is installed correctly. See page 60.
	• Check to see if the projector has overheated or the lamp usage exceeds 2100* hours (up to 3100* hours : Quiet mode). See
	page 60. If there is insufficient ventilation around the projector or if the room where you’re presenting is particularly warm,
	move the projector to a cooler location.
	* LV-X7: 3100 hours (up to 4100 hours in Quiet mode).
	• The lamp may fail to light. Wait a full minute and then turn on the power again.
	• The lamp has reached the end of its usable life. Replace the lamp.
	• When the lamp is turned off, the projector internal temperature is hot. If the power is turned on before the projector has
	cooled down, the fan will run a short time before the lamp will turn on. If this happens, wait a couple minutes and turn on the
	projector.
	[LV-7365]
	• Set [Fan mode] to [High altitude] when using the projector at altitudes approximately 5500 feet/1600 meters or higher. Using
	the projector at altitudes approximately 5500 feet/1600 meters or higher without setting to [High altitude] can cause the
	projector to overheat and the projector could shut down. Also the projector could not turn on due to the increased temperature
	of the lamp after power off. If these happen, wait a couple minutes and turn on the projector.
	[LV-7265/LV-7260/LV-X7]
	• Select [High] in [Fan mode] if you use the projector at a high altitude or under low atmospheric pressure because LV-7265,
	LV-7260, and LV-X7 do not have the [High altitude] option in [Fan mode]. Using the projector at a high altitude or under
	low atmospheric pressure without setting to [High] can cause the projector to overheat and the projector could shut down.
	Furthermore, the projector could not turn on due to the increased temperature of the lamp after power off. If these happen, wait
	a couple minutes and turn on the projector.
Will turn off	• Ensure that the Power Management or Off timer is off. See page 51, 52.
No picture	• Use the INPUT button to select your source (LV-7365/LV-7265: Computer 1, Computer 2, Video or S-Video / LV-7260/LV-X7:
	Computer, Video or S-Video). See page 26. If there is still no picture, press the button again.
	• Ensure your cables are connected properly.
	• Use menus to adjust the brightness and contrast. See page 46.
	• Remove the lens cap.
	• Reset the settings or adjustments to factory preset levels using the [Reset] in the Menu. See page 55.
	• Enter your registered Password if the Password function is enabled. See page 37.
	• When using with a notebook PC, be sure to connect between the projector and the notebook PC before turning on the power to
	the notebook PC. In most cases signal cannot be output from RGB output unless the notebook PC is turned on after connecting
	with the projector.
	* If the screen goes blank while using your remote control, it may be the result of the computer's screen-saver or power man-
	agement software.
	• See also the next page.
Picture suddenly becomes dark	• Move the projector to a cooler location, or set [Fan mode] to [High].
Color tone or Color balance is	• Check if an appropriate color is selected in [Screen color]. If so, select an appropriate option. See page 48.
unusual	• Adjust [Color balance] in [Image adjustment]. See page 46.
Image isn’t square to the	• Reposition the projector to improve its angle to the screen. See page 27.
screen	• Use the Keystone correction function to correct the trapezoid distortion. See page 29.
Picture is blurred	• Adjust the focus. See page 28.
	• Reposition the projector to improve its angle to the screen. See page 27.
	• Ensure that the distance between the projector and screen is within the adjustment range of the lens. See page 12, 13.
	• Condensation may form on the lens if the projector is cold, brought into a warm place and is then turned on. Should this hap-
	pen, let the projector stand until there is no condensation on the lens.
Picture is distorted	• Make sure the VGA cable is connected.
	• Press the AUTO PC button on the projector cabinet or the remote control. See page 31.
Flicker appears on screen	• Set [Fan mode] to other mode than [High altitude] when using the LV-7365 at altitudes approximately 5500 feet/1600 meters or
	lower. Using the projector at altitudes less than approximately 5500 feet/1600 meters and setting to [High altitude] can cause
	the lamp to overcool, causing the image to flicker. Switch [Fan mode] to [Auto] or [High]. See page 52.
Image is scrolling vertically,	• Use the INPUT button to select your source (LV-7365/LV-7265: Computer 1, Computer 2, Video or S-Video / LV-7260/LV-X7:
horizontally or both	Computer, Video or S-Video). See page 26.
	• Adjust the computer image manually with the [Horizontal position] or [Vertical position] in the [Display settings]. See page 47.
Remote control does not	• Install new batteries.See page 10.
work	• Make sure there are no obstacles between you and the projector.
	• Stand within 7 m (22 feet) of the projector. See page 10.
Indicator is lit or blinking	• See the POWER/WARNING/LAMP Indicator on page 61.
Cross color in RGB mode	• Press the AUTO PC button on the projector cabinet or the remote control. See page 31.
	• Adjust the computer image manually with [Clock] or [Tracking] in [Display settings] in the menu. See page 47.
Whenever the projector is	• Clean or replace the filter and then reset the Filter counter. See page 55, 56.
turned on, a message prompt-	Press any button on the remote control or the projector cabinet to clear the message.
ing you to clean the filter will
be displayed

For more information contact your dealer.

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