Dymo 330 Turbo, 310, 300, 400, Duo Maintenance Troubleshooting, Caring for the LabelWriter Printer

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Chapter 8

Maintenance and

Troubleshooting

This chapter describes how to take care of your LabelWriter printer and offers suggestions for identifying problems that can occur when you using the printer. If you can’t solve a problem, this chapter also describes how to contact DYMO for technical support.

Caring for the LabelWriter Printer

The LabelWriter printer is designed to give you long and trouble-free service, while requiring very little maintenance. You’ll get the best possible performance from your LabelWriter printer if you follow the setup instructions that appear in the Quick Start Guide and the procedures described in this section.

You can easily clean your LabelWriter printer using the following items:

•Lint-free cloth.

•Isopropyl alcohol, diluted dishwashing detergent, or diluted glass cleaner. (If you use glass cleaner, make sure it does not contain ammonia.)

•Small, soft brush, such as a paint brush.

•LabelWriter cleaning card. One cleaning card is included in your printer package. To purchase additional cleaning cards, visit www.dymo.com.

To keep your LabelWriter printer working properly, you should clean it from time to time. Dusting the outside of the printer occasionally will help keep foreign matter from getting inside the printer. However, it is still a good idea to periodically perform some basic interior maintenance.

To clean the exterior and interior of your printer

1Turn off the printer and disconnect the power cord.

2Use the lint-free cloth to wipe the exterior of the printer. Remove dirt and smudges with one of the cleaning solutions mentioned above.

3Open the top cover.

4Use a small, soft brush/cotton swab to whisk away paper dust and other stray particles from the inside of the printer.

5Remove the roll of labels to clean under the roll.

6If you have a LabelWriter cleaning card, follow the instructions printed on its packaging and feed it through the printer mechanism.

7Reconnect the power cord and turn on the printer.

8Reload the roll of labels and close the top cover.

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Contents Dymo Label Software User Guide Certification Equipment InformationCopyright TrademarksContents Appendix a Using the LabelWriter Printer with Other ApplicationsSoftware IntroductionHardware LabelsInstalling the LabelWriter Registering the SoftwareGetting Help Label Editor Getting StartedGetting Started Creating a New LabelChanging the Graphic Choosing a Label FileSelect File under Select Graphics Source Changing the Recipient Address Changing the Return AddressPrinting the Label Changing the FontSaving the Label Getting Started Starting the Designer Using the Label DesignerDesign Objects TextAddress Graphic Lines Rectangle Ellipse Barcode Creating a New Label File Opening an Existing Label FileCounter Date-Time Deleting Objects Adding an ObjectHow the Address Book Works Working with ListsUsing Lists with Multiple Variable Objects Using the Address BookCreating a New List Opening an Existing ListRotating Names in Address Lists Using the Mac OS Address Book Macintosh About Smart Paste Printing Labels Using Smart PasteSpreadsheet Text Text FileMulti-Line Text from a Word Processor Printing Multiple Labels Using Smart Paste Printing from the ClipboardPrinting from a File Printing Labels Using Smart Paste Using the LabelWriter Printer with Other Applications Using the Word Add-InAdd-In for Microsoft Word Additional Windows Application Add-Ins Printing the AddressEnabling the Outlook Add-In About the Database Add-In Printing Directly from Other ApplicationsUsing the LabelWriter Printer with Other Applications Tape Editor Using the Tape EditorDesigning a Label Using the Tape EditorDesigning a Label Additional Formatting Features Adding BordersAdding Special Characters Adding Special Font Effects Adding a Date and Time Stamp Select Outline under EffectsAdding a Barcode Adding GraphicsPrinting Vertically Printing from Other ApplicationsPrinting from Other Applications Print Settings Tape Cassette Color SettingChain Printing Label Alignment Continuous Mode Printing Print Settings Using the Tape Editor Caring for the LabelWriter Printer Maintenance TroubleshootingObtaining Technical Support Performing a Printer Self-TestContacting Dymo Maintenance and Troubleshooting LabelWriter Printer Specifications Technical SpecificationsTape Printer Technical Specifications Documentation Feedback Developer and SDK InformationTechnical Specifications Index
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