Dymo 310, 330 Turbo, 300, 400, Duo, 320 Performing a Printer Self-Test, Obtaining Technical Support

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Maintenance and Troubleshooting

Performing a Printer Self-Test

If you experience problems with broken characters or other print quality issues, you should perform a printer self-test. The self-test verifies that all elements of the print head are in working condition.

To perform a self test for the LabelWriter 300

1Turn off the printer using the switch on the back.

2Press and hold down the form-feed button.

3Turn on the printer and then release the form-feed button.

Your LabelWriter will print vertical lines along the width of the printer. To change the test pattern being printed, press the form-feed button.

4To stop the self test, turn the printer off.

To perform a self-test for LabelWriter 320

1Press and hold down the form-feed button on the front of the LabelWriter for 10 seconds.

The LED light begins flashing red and green, and starts printing vertical lines along the width of the printer. The test pattern automatically changes every 3/4 inch (19 mm).

2Release the form-feed button.

3To stop the self-test, press and release the form-feed button.

To perform a self-test for the LabelWriter 330, 330 Turbo, 400, 400 Turbo, Twin Turbo, and Duo

1Press and hold down the form-feed button on the front of the printer for 10 seconds.

2Release the form-feed button.

The printer will begin printing vertical lines along the width of the printer. The test pattern will automatically change every 3/4 inch (19 mm).

3To stop the self-test, press and release the form-feed button.

Obtaining Technical Support

If you experience problems with the set up or use of your printer, carefully read this manual and consult the online Help to make sure you have not missed something that is covered in the documentation.

If you cannot resolve your problem by consulting the documentation, you can obtain additional information and assistance from DYMO.

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Contents Dymo Label Software User Guide Copyright Equipment InformationCertification TrademarksContents Using the LabelWriter Printer with Other Applications Appendix aHardware IntroductionSoftware LabelsRegistering the Software Installing the LabelWriterGetting Help Getting Started Label EditorCreating a New Label Getting StartedChoosing a Label File Changing the GraphicSelect File under Select Graphics Source Changing the Return Address Changing the Recipient AddressChanging the Font Printing the LabelSaving the Label Getting Started Design Objects Using the Label DesignerStarting the Designer TextAddress Graphic Lines Rectangle Ellipse Barcode Opening an Existing Label File Creating a New Label FileCounter Date-Time Adding an Object Deleting ObjectsWorking with Lists How the Address Book WorksUsing the Address Book Using Lists with Multiple Variable ObjectsOpening an Existing List Creating a New ListRotating Names in Address Lists Using the Mac OS Address Book Macintosh Spreadsheet Text Printing Labels Using Smart PasteAbout Smart Paste Text FileMulti-Line Text from a Word Processor Printing from the Clipboard Printing Multiple Labels Using Smart PastePrinting from a File Printing Labels Using Smart Paste Using the Word Add-In Using the LabelWriter Printer with Other ApplicationsAdd-In for Microsoft Word Printing the Address Additional Windows Application Add-InsEnabling the Outlook Add-In Printing Directly from Other Applications About the Database Add-InUsing the LabelWriter Printer with Other Applications Using the Tape Editor Tape EditorUsing the Tape Editor Designing a LabelDesigning a Label Adding Borders Additional Formatting FeaturesAdding Special Characters Adding Special Font Effects Select Outline under Effects Adding a Date and Time StampAdding Graphics Adding a BarcodePrinting from Other Applications Printing VerticallyPrinting from Other Applications Tape Cassette Color Setting Print SettingsChain Printing Label Alignment Continuous Mode Printing Print Settings Using the Tape Editor Maintenance Troubleshooting Caring for the LabelWriter PrinterPerforming a Printer Self-Test Obtaining Technical SupportContacting Dymo Maintenance and Troubleshooting Technical Specifications LabelWriter Printer SpecificationsTape Printer Technical Specifications Developer and SDK Information Documentation FeedbackTechnical Specifications Index
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