BOXLIGHT CP-12tA manual Troubleshooting

APPENDIX

TROUBLESHOOTING

Before calling your dealer or service center for assistance, check the items below once again.

●Make sure you have connected the projector to peripheral equipment as described properly in the section "CONNECTING PROJECTOR" on pages 11 ~ 13.

●Verify that all computer, video and power cord are properly connected and turn the equipment on.

●When you are operating the projector with a computer and it does not produce an image, restart the computer.

●Select the other input source.

Problem:	Try these Solutions
No power.	● Plug the projector into your AC outlet.
	● Make sure the READY Indicator lights green.
	● Wait 90 seconds after the projector is turned OFF when turning the projector back on.
	NOTE : After pressing the Power ON-OFF button to OFF, make sure the projector works as
	follows:
	1. The LAMP indicator lights bright, and the READY indicator is turned off.
	2. After 90 seconds, the READY indicator lights green again and the projector can
	be turned on by pressing the Power ON-OFF button.
	● Check the WARNING TEMP. indicator. If the indicator flashes red, the projector cannot
	be turned on.
	(Refer to the section "MAINTENANCE" on page 41.)
	● Check the Projection Lamp. (Refer to page 37.)
Image is out of	● Adjust focus of the projector.
focus.	● Make sure the projection screen is at least 3.6’ (1.1m) from the projector.
	● Check the Projection Lens to see if it needs cleaning.
	NOTE : Moving the projector from a cool temperature location to a warm temperature
	location may result in moisture condensation on the Projection Lens. In such an
	event, leave the projector OFF and wait until condensation disappears.
Picture is Left/Right	● Check Ceiling / Rear feature. (See the “SETTING” section on page 36.)
reversed.
Picture is	● Check Ceiling feature. (See the “SETTING” section on page 36.)
Top/Bottom
reversed.
Some displays are	● Check Display feature.(See the “SETTING” section on page 36.)
not seen during the
Operation.
No image.	● Check the connection between your computer or video equipment and the projector.
	● When turning the projector on, it takes about 30 seconds to display an image.
	● Check the system that you select is corresponding with your computer or video
	equipment.
	● Make sure the temperature is not out of Operating Temperature (5°C ~ 35°C).
No sound.	● Check audio cable connection from audio input source.
	● Adjust the audio source.
	● Press the VOLUME (+) button.
	● Press the MUTE button.
Computer 2 cannot	● Check the COMPUTER IN 2 / MONITOR OUT terminal is set as Computer 2. (See the
be selected.	“SETTING” section on page 36.)

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