BenQ MX514, MW516 user manual Troubleshooting

Page 66

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the

 

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

The projector and the screen are not

Adjust the projection angle and direction as well

aligned properly.

as the height of the unit if necessary.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

 

 

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

 

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 31 for details.

 

 

 

66 Troubleshooting

Image 66
Contents User Man ual Table of contents Important safety instructions Safety Instructions Do not block the ventilation holes Safety Instructions Projector features IntroductionShipping contents Projector exterior view Rear/lower sideControls and functions Ceiling mounting the projector Remote control Mute Volume +Source FreezeReplacing the remote control battery Front Table Positioning your projectorChoosing a location Front CeilingObtaining a preferred projected image size Page Projection dimensions Max length Set mm Inch Max. zoom Age Min. zoomConnection Connecting a monitor Connecting a computer or monitorConnecting a computer To connect the projector to a notebook or desktop computerConnecting Video source devices Connecting an Hdmi source device To connect the projector to an Hdmi source deviceConnecting a Component Video source device To connect the projector to a Component Video source deviceConnecting an S-Video/composite source device To connect the projector to an S-Video/Video source deviceOperation Starting up the projectorAdjusting the projected image Adjusting the projection angleAuto-adjusting the image Fine-tuning the image size and clarity Use build-in test patternCorrecting keystone Using the menus Setting a password Using a security cable lockUtilizing the password function Securing the projectorIf you forget the password Entering the password recall procedureChanging the password Disabling the password function Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Go to the Picture Picture Mode menu Selecting a picture modeSetting the User 1/User 2 mode Optimizing the imageUsing Wall Color Fine-tuning the image quality in user modesSelecting a Color Temperature 3D Color ManagementPress MODE/ENTER and the 3D Color Management page displays Go to the System Setup Basic MyScreen menu, press MODE/ENTER Creating your own startup screenSetting the presentation timer Top-Left Bottom-Left Top-Right Bottom-RightTo cancel the timer, perform the following steps How to use the Timer On key?Remote paging operations Hiding the image Freezing the imageTo activate the High Altitude Mode Adjusting the soundAdjusting the sound level Operating in a high altitude environmentUse Teaching Template 100% dynamically by detecting the content brightness level Select the lamp saver modeUntil the System Setup Advanced menu is highlighted Personalizing the projector menu displayShutting down the projector Menu operation Menu systemSystem ION Description of each menu Teaching 3D SyncInvert TemplateReference Picture ModePicture menu ModeBrilliant TemperatureMenu 3D Color Management Save Settings Quick Auto SearchPresentation TimerSettings LanguagePanel Key System Setup Basic menuOperation LockAudio System Setup Advanced menuHigh Altitude LampCaption Reset AllClosed StandbySystem Information menuCurrent StatusMaintenance Care of the projectorGetting to know the lamp hour Setting Auto Power OffLamp information Extending lamp lifeTiming of replacing the lamp Status MessageReplacing the lamp Page Resetting the lamp timer Indicators OffOff Red Troubleshooting Specifications Optical232.5 123.4 DimensionsCeiling mount installation 301.7 68.3 71.2Timing chart Supported timing for PC inputResolution Horizontal Vertical Pixel Mode Frequency KHz MHz Supported timing for Hdmi inputSupported timing for Component-YPbPrinput Warranty and Copyright information Patents for MS513/MX514/MW516