Planar C3215 user manual Appendix C Troubleshooting, Anti-Virus Alert, Troubleshooting Procedure

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Appendix C: Troubleshooting

Anti-Virus Alert

Please note that you should run an anti-virus program whenever your system exhibits problems. Although the cause of the problem may not be a virus, you could save considerable time and effort if your system does turn out to be infected. Many virus programs display intermittent symptoms that seem to be restricted to the hardware, the software, or the operating system. A virus may also exhibit different symptoms at different times.

Troubleshooting Procedure

This section provides a step-by-step troubleshooting procedure to identify a problem and locate its source.

Turn off the system and any peripheral devices before you disconnect peripheral cables from the system. Otherwise you can permanently damage the system or the peripheral devices.

1.Disconnect all external peripherals from the system, except for the keyboard.

2.Make sure the system is plugged into a properly grounded power outlet.

3.Make sure the keyboard is correctly connected to the system.

4.If the operating system normally loads from the hard disk drive, make sure there is no diskette in the floppy drive. If the operating system normally loads from a floppy diskette, insert the oper- ating system diskette into the drive.

5.Turn on the system. If the power indicator does not light, but the system seems to be operat- ing normally, the indicator is probably defective.

6.Monitor the power-on self test (POST) execution on the display. Each time you turn on the system, the POST checks the Clean Screen II, memory, keyboard, and certain peripheral devices.

Check the following during the POST:

a.If the POST does not detect any errors, the system beeps once and boots up.

b.Errors that do not prevent the boot process (non-fatalerrors) display a message that looks similar to the following:

Error Message Line 1 Error Message Line 2 Press <F1> to continue, Press <F2> for Setup, <Esc> to Boot

You can note the error and press <esc> to resume the boot-up process or <F2> to enter Setup.

c.Errors that prevent the boot process from continuing (fatal errors) are communi- cated by a series of audible beeps. If this type of error occurs, refer to the error codes and messages listed at the end of this chapter.

7.Confirm that the operating system has loaded.

36Planar Clean Screen II PC User’s Manual

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Contents User’s Manual Integrated Computer with LCD Color Display USER’S ManualIi Planar Clean Screen II PC User’s Manual Canadian Emissions Requirements Commencement of WarrantyFederal Communications Commission FCC Requirements Installation Duration of WarrantyPlace of Repair or Replacement Limitation of WarrantyTable of Contents Vi Planar Clean Screen II Screen PC User’s Manual Reference Guide ViiWhat if I’m missing something? Before You BeginWhat’s in the box? What’s in this manual?Clean Screen II Mounts and Accessories Safety InstructionsConnections Bottom Front PanelChapter Four System Setup Chapter One The Installation ExpressWelcome Chapter Two The Clean Screen II PCClean Screen II Facts Chapter Two The Clean Screen II PC Inside Back HousingChapter Two The Clean Screen II PC Removing the Back Housing Chapter Three Hardware Installation and ReplacementTo remove a memory module Installing MemoryTo install a memory module Range CPU address Region Cached Memory MapRemoving the existing hard disk Installing the new hard diskReplacing the Hard Disk Drive Flash memory. See Chapter Five Bios Setup Replacing the BatteryReplacing the Fuse Mounting the Clean Screen PC Card Slot Chapter Four System SetupConnecting the Keyboard Connecting PeripheralsUSB Connection Power SupplyPower Cord Selection Floppy Drive ConnectionDriver Overview Powering Up the Clean Screen II PCPower On Setup F2Setup Screens Chapter Five Bios SetupEntering the Bios Setup Program Main Menu Extended Memory Boot Options Sub-MenuBoot-Time Diagnostic Screen System MemoryMulti-Sector Transfers Primary Master/Slave Sub-Menus under Main MenuAutotype Fixed Disk TypeBit I/O LBA Mode ControlTransfer Mode Ultra DMA ModeBoot Options Sub-Menu under Main Menu Large Disk Access Mode Device Configuration Sub-MenuInstalled OS Win Reset Configuration DataLegacy USB Support PCI Configuration Sub-MenuPS2 Mouse Device Configuration Sub-Menu under Advanced Menu Floppy Disk Controller Standby Timeout Power Management MenuPower Savings Idle ModeIDE Monitoring Resume On TimeResume Time Removable Format Boot MenuHard Drive Removable DevicesExit Menu Approved cleaning solutions include Chapter Six Care and CleaningMaintenance Tips Cleaning TipsAppendix a Product Specifications Optional Resistive Touch Screen Controller External Serial PortsUSB Ports Floppy Disk Drive PortDescription Pin Environmental SpecificationsDMAs Appendix B Programming InterfaceAssigned and Available IRQs Address Device Address ListAnti-Virus Alert Appendix C TroubleshootingTroubleshooting Procedure Causes Boot FailuresProblems After the System Has Been Running Correctly Problems At Initial System StartupProblems with Ethernet Problems Running New Application SoftwareProblems Operating PC Cards What happens What to do Problems and SuggestionsSee Problems at Initial System Start-up Error Message / Beeps Explanation Error and Information MessagesPost Error Message ExplanationMessage Explanation PCI Configuration Status and Error MessagesResetting the System Appendix D Touch Screen optional Cmos ConfigurationAppendix E Technical Support For ServiceFor Further Information and Driver Updates Planar Clean Screen II PC User’s Manual Canada

C3215 specifications

The Planar C3215 is a high-performance display solution designed for a variety of professional and commercial applications. With its sleek design and advanced functionalities, the C3215 stands out as an ideal choice for environments ranging from corporate settings to retail spaces.

One of the primary features of the Planar C3215 is its impressive display quality. The monitor boasts a resolution of 1920x1080 pixels, providing vibrant colors and sharp images that enhance the viewing experience. The LED-backlit technology further improves brightness and energy efficiency, ensuring that users benefit from striking visuals while minimizing power consumption.

The C3215 display is equipped with a wide viewing angle, utilizing in-plane switching (IPS) technology that allows for consistent color accuracy and clarity from various angles. This feature makes it particularly suitable for collaborative workspaces or public displays, where multiple viewers may be observing the screen simultaneously from different positions.

In terms of connectivity, the C3215 is versatile. It offers multiple input options, including HDMI, DisplayPort, and VGA, allowing seamless integration with a variety of devices such as computers, laptops, and media players. This flexibility ensures that users can easily switch between different sources without hassle.

Durability is another key aspect of the C3215. The screen is designed for continuous usage, making it suitable for 24/7 operation in demanding environments. Its robust construction means it can withstand the rigors of daily use, ensuring longevity and reliability.

Moreover, the Planar C3215 incorporates advanced anti-glare technology, reducing reflections and providing users with a clearer view of the content, even in brightly lit settings. This characteristic is essential for environments where lighting conditions can be unpredictable.

For those concerned about installation, the C3215 is designed with user convenience in mind. It supports multiple mounting options, including VESA mounting, which allows users to easily mount the display on walls or use it in conjunction with various stand solutions.

In summary, the Planar C3215 is a feature-rich display that combines superb image quality, durability, and flexible connectivity options, making it an ideal choice for a wide range of applications. Whether for professional use in a corporate environment or for creative displays in retail, the C3215 consistently delivers exceptional performance and reliability.
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