Planar C3215 user manual Appendix E Technical Support, For Service

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Appendix E: Technical Support

For Service

If your Clean Screen II PC needs service, call Planar Display Solutions Customer Service at (503) 614-4126between 8:00 AM and 5:00 PM Pacific Time, Monday through Friday. Or send e-mail to pdstech_support@planar.com.

You will need the unit’s serial number and a brief description of the problem to receive a RMA number.

If a repair is required, please return the product for service using the original shipping container (if possible) with the RMA number clearly marked on the outside of the box.

Returns will not be accepted without an assigned RMA number. Include a description of the con- figuration at the time of malfunction, including network configuration, PCMCIA card, mouse type and drivers, cabling (if other than that supplied), software program in use, and a description of the symptoms.

In-transit damage is not covered by the warranty. We suggest you always insure your shipment. Planar will only pay for the return shipment by surface transportation. It is the responsibility of the sender to prepay transportation charges.

For Further Information and Driver Updates

Contact the individual manufacturers either directly or on the Web. Some useful URLs are:

Planar Display Solutions

http://www.pds.planar.com

Chips and Technologies, Inc.

http://www.chips.com

 

 

ELO TouchSystems, Inc.

http://www.elotouch.com

 

 

Phoenix Technologies, Ltd.

http://www.phoenix.com

 

 

Intel Corporation

http://www.intel.com

 

 

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Contents User’s Manual USER’S Manual Integrated Computer with LCD Color DisplayIi Planar Clean Screen II PC User’s Manual Federal Communications Commission FCC Requirements Commencement of WarrantyCanadian Emissions Requirements Limitation of Warranty Duration of WarrantyPlace of Repair or Replacement InstallationTable of Contents Vi Planar Clean Screen II Screen PC User’s Manual Vii Reference GuideWhat’s in this manual? Before You BeginWhat’s in the box? What if I’m missing something?Safety Instructions Clean Screen II Mounts and AccessoriesFront Panel Connections BottomChapter One The Installation Express Chapter Four System SetupClean Screen II Facts Chapter Two The Clean Screen II PCWelcome Chapter Two The Clean Screen II PC Back Housing InsideChapter Two The Clean Screen II PC Chapter Three Hardware Installation and Replacement Removing the Back HousingTo install a memory module Installing MemoryTo remove a memory module Memory Map Range CPU address Region CachedReplacing the Hard Disk Drive Installing the new hard diskRemoving the existing hard disk Replacing the Battery Flash memory. See Chapter Five Bios SetupReplacing the Fuse Mounting the Clean Screen Connecting Peripherals Chapter Four System SetupConnecting the Keyboard PC Card SlotFloppy Drive Connection Power SupplyPower Cord Selection USB ConnectionSetup F2 Powering Up the Clean Screen II PCPower On Driver OverviewEntering the Bios Setup Program Chapter Five Bios SetupSetup Screens Main Menu System Memory Boot Options Sub-MenuBoot-Time Diagnostic Screen Extended MemoryType Primary Master/Slave Sub-Menus under Main MenuAutotype Fixed Disk Multi-Sector TransfersUltra DMA Mode LBA Mode ControlTransfer Mode Bit I/OBoot Options Sub-Menu under Main Menu Reset Configuration Data Device Configuration Sub-MenuInstalled OS Win Large Disk Access ModePS2 Mouse PCI Configuration Sub-MenuLegacy USB Support Device Configuration Sub-Menu under Advanced Menu Floppy Disk Controller Idle Mode Power Management MenuPower Savings Standby TimeoutResume Time Resume On TimeIDE Monitoring Removable Devices Boot MenuHard Drive Removable FormatExit Menu Cleaning Tips Chapter Six Care and CleaningMaintenance Tips Approved cleaning solutions includeAppendix a Product Specifications Floppy Disk Drive Port External Serial PortsUSB Ports Optional Resistive Touch Screen ControllerEnvironmental Specifications Description PinAssigned and Available IRQs Appendix B Programming InterfaceDMAs Address List Address DeviceTroubleshooting Procedure Appendix C TroubleshootingAnti-Virus Alert Boot Failures CausesProblems At Initial System Startup Problems After the System Has Been Running CorrectlyProblems Operating PC Cards Problems Running New Application SoftwareProblems with Ethernet Problems and Suggestions What happens What to doSee Problems at Initial System Start-up Error and Information Messages Error Message / Beeps ExplanationError Message Explanation PostPCI Configuration Status and Error Messages Message ExplanationResetting the System Cmos Configuration Appendix D Touch Screen optionalFor Further Information and Driver Updates For ServiceAppendix E Technical Support Planar Clean Screen II PC User’s Manual Canada

C3215 specifications

The Planar C3215 is a high-performance display solution designed for a variety of professional and commercial applications. With its sleek design and advanced functionalities, the C3215 stands out as an ideal choice for environments ranging from corporate settings to retail spaces.

One of the primary features of the Planar C3215 is its impressive display quality. The monitor boasts a resolution of 1920x1080 pixels, providing vibrant colors and sharp images that enhance the viewing experience. The LED-backlit technology further improves brightness and energy efficiency, ensuring that users benefit from striking visuals while minimizing power consumption.

The C3215 display is equipped with a wide viewing angle, utilizing in-plane switching (IPS) technology that allows for consistent color accuracy and clarity from various angles. This feature makes it particularly suitable for collaborative workspaces or public displays, where multiple viewers may be observing the screen simultaneously from different positions.

In terms of connectivity, the C3215 is versatile. It offers multiple input options, including HDMI, DisplayPort, and VGA, allowing seamless integration with a variety of devices such as computers, laptops, and media players. This flexibility ensures that users can easily switch between different sources without hassle.

Durability is another key aspect of the C3215. The screen is designed for continuous usage, making it suitable for 24/7 operation in demanding environments. Its robust construction means it can withstand the rigors of daily use, ensuring longevity and reliability.

Moreover, the Planar C3215 incorporates advanced anti-glare technology, reducing reflections and providing users with a clearer view of the content, even in brightly lit settings. This characteristic is essential for environments where lighting conditions can be unpredictable.

For those concerned about installation, the C3215 is designed with user convenience in mind. It supports multiple mounting options, including VESA mounting, which allows users to easily mount the display on walls or use it in conjunction with various stand solutions.

In summary, the Planar C3215 is a feature-rich display that combines superb image quality, durability, and flexible connectivity options, making it an ideal choice for a wide range of applications. Whether for professional use in a corporate environment or for creative displays in retail, the C3215 consistently delivers exceptional performance and reliability.