Marantz PD6150D manual Troubleshooting, Symptom Checks Remedy

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Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

Mechanical sound is heard.

• Maybe the sound from the cooling fans used to prevent over heating.

The unit emits a crackling sound.

• Are the image and sound normal?

• If there are no abnormalities in the image and sound,

 

 

the noise is caused by the cabinet reacting to

 

 

changes in temperature. This will not affect

 

 

performance.

 

 

 

Picture is disturbed.

• Is a connected component set directly in front or at

• Leave some space between the display and the

Sound is noisy.

the side of the display?

connected components.

Remote control operates erroneously.

 

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

Monitor’s power does not turn on when the

• Is the monitor’s power cord plugged into a power

• Plug the monitor’s power cord into a power outlet.

remote control’s power button is pressed.

outlet?

 

 

 

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to turn on the

 

 

power.

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

Monitor does not operate when the remote

• Is the remote control pointed at the monitor, or is

• Point the remote control at the monitor’s remote

control’s buttons are pressed.

there an obstacle between the remote control and

control sensor when pressing buttons, or remove the

 

the monitor?

obstacle.

 

 

 

 

• Is direct sunlight or strong artificial light shining on

• Eliminate the light by closing curtains, pointing the

 

the monitor’s remote control sensor?

light in a different direction, etc.

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into a power

• Plug the monitor’s power cord into a power outlet.

 

outlet?

 

Picture appears but no sound is produced.

• Is the volume set at the minimum?

• Increase the volume.

 

 

 

 

• Is the mute mode set?

• Press the remote control’s MUTE button.

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the AUDIO menu correctly.

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

Local interference.

Try another location for the monitor.

 

Cable interconnections.

Be sure all connections are secure.

 

Input impedance is not correct level.

 

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

Incorrect 15 PIN connector pin connections.

Check pin assignments and connections.

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

 

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

• Is a source connected?

• Connect source to the monitor.

 

• Is the power management function in the standby

• Operate the computer (move the mouse, etc.).

 

or off mode?

 

 

 

 

Part of picture is cut off or picture is not

• Is the position adjustment appropriate?

• Adjust the IMAGE ADJUST properly.

centered.

 

 

Image is too large or too small.

• Is the screen size adjustment appropriate?

• Press the WIDE button on the remote control and

 

 

adjust properly.

 

 

 

Picture is unstable.

• Is the computer’s resolution setting appropriate?

• Set to the proper resolution.

POWER/STANDBY indicator is lighted in red.

• Horizontal and / or vertical sync signal is not

• Check the input signal.

 

present when the Intelligent Power Manager

 

 

control is on.

 

POWER/STANDBY indicator is blinking in

• The temperature inside the main unit has become

• Promptly switch off the power of the main unit and

red.

too high and has activated the protector.

wait until the internal temperature drops. See*1.

 

 

 

POWER/STANDBY indicator is blinking in

——————

• Prompty switch off the power of the main unit. See

green and red, or green.

*2.

 

 

 

 

*1 Overheat protector

If the monitor becomes too hot, the overheat protector will be activated and the monitor will be turned off. If this happens, turn off the power to the monitor and unplug the power cord. If the room where the monitor is installed is particularly hot, move the monitor to a cooler location and wait for the monitor to cool for 60 minutes. If the problem persists, contact your dealer.

*2 In the following case, power off the monitor immediately and contact your dealer or authorized Service Center.

The monitor turns off 5 seconds after powering on and then the POWER/STANDBY indicator blinks. It indicates that the power supply circuit, plasma display panel, temperature sensor, or one or more fans have been damaged.

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Contents Model PD6150D User Guide Important Safety Instructions Avertissment What is excluded? What is covered?Before requesting service To get warranty serviceImportant Information Recommandations importantes AvertissementDOC avis de conformation Plasma monitor cleaning procedure PrecautionsTo avoid damage and prolong operating life Recommendations to avoid or minimize phosphor burn-inMises en garde et précautions de sécurité PrécautionsMéthode de nettoyage du moniteur à plasma Contents Ventilation Requirements for enclosure mounting InstallationBattery Installation and Replacement How to use the remote controlHandling the remote control Cable ManagementReceives the signals from the remote control Turns the monitor’s power on and offPart Names and Function Front ViewRear View/ Terminal Board Remote Control Basic Operations Wide Operations When viewing videos or digital video discsWhen wide signals are input Wide Screen Operation with Computer Signals Supported resolution Normal size screen 43 or SxgaMenu Operations OSM On Screen Menu ControlsMain menu Sub menu Sub menu 3 Sub menu Menu Tree Restoring the factory default settings Only when Auto Picture is OFF RGB/PC onlyStoring picture settings Picture Settings MenuAdjusting the picture Reducing noise in the pictureAdjusting the color to the desired level Setting the color temperatureMaking the Low Tone adjustments Changing the Gamma CurveAdjusting the pedestal level black level Adjusting the colorsSetting the picture to suit the movie Image Adjust Settings Menu Audio Settings MenuSetting the allocation of the audio connectors Adjusting the Position, Size, Fine Picture, Picture ADJSET UP Settings Menu Setting the signal and black level for Hdmi signal Setting the video signal formatSetting the background color when no signal is being input Setting the position of the menu Setting the screen size for S1/S2 video inputResetting to the default values Turning on/off the menu displaySetting the power management for computer images Function Settings MenuPOWER/STANDBY indicator Setting the Input SkipOrbiter settings Peak Bright settingsINVERSE/WHITE Settings Soft Focus settingsSignal Information Menu Setting Closed CaptionReducing the brightness of Closed Caption Pin Assignments External ControlSymptom Checks Remedy TroubleshootingSignals Specifications PD6150DTable of Signals Supported  PD6150D Supported resolutionComputer input signals supported by this system Declaration of Conformity Is a registered trademark