Gateway GT115 manual CD/DVD-ROM Drive, Video and Monitor

Page 63

 

4.

Main board.

 

 

 

Hard disk drive has write error.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive.

 

 

 

Hard disk drive LED fails to light, but

1.

With the system power on, measure the voltage

system operates normally.

 

of hard disk LED connector.

 

2.

Hard drive LED cable.

 

 

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come

 

1.

CD/DVD-ROM drive

on but works normally.

 

 

 

 

 

 

 

CD/DVD-ROM drive LED flashes for

 

1.

CD/DVD-ROM may have dirt or foreign material

more than 30 seconds before LED

 

 

on it.

shutting off.

 

 

Check with a known good disc.

 

 

2.

CD/DVD-ROM is not inserted properly.

Software asks to reinstall disc.

 

3.

CD/DVD-ROM is damaged.

Software displays a reading CD/DVD

 

 

 

error.

 

 

 

 

 

 

 

CD/DVD-ROM drive cannot load or eject

 

1.

Disconnect all cables from CD/DVD-ROM drive

when the system is turned on and its

 

 

except power cable, then press eject button to

eject button is pressed and held.

 

 

try to unload the disk.

 

 

2.

CD/DVD-ROM drive power.

 

 

3.

CD/DVD-ROM drive

CD/DVD-ROM drive does not read and

 

1.

CD may have dirt or foreign material on it.

there are no messages are displayed.

 

 

Check with a known good disc.

 

 

2.

Ensure the CD/DVD-ROM driver is installed

 

 

 

properly.

 

 

3.

CD/DVD-ROM drive.

 

 

 

 

CD/DVD-ROM drive can play audio CD

 

1.

Ensure the headphone jack of the

but no sound output.

 

 

CD/DVD-ROM has an output.

 

 

2.

Turn up the sound volume.

 

 

3.

Speaker power/connection/cable.

 

 

4.

CD/DVD-ROM drive.

 

 

 

 

Video and Monitor

 

 

 

Video memory test failed.

 

1.

Remove all non-factory-installed cards.

Video adapter failed.

 

2.

Load default settings (if screen is readable).

 

 

3.

Main board.

 

 

 

 

Display problem:

 

1.

Monitor signal connection/cable.

- Incorrect colors

 

2.

Monitor

No high intensity

 

3.

Video adapter card

Missing, broken, or incorrect characters

 

4.

Main board

Blank monitor (dark)

 

 

 

Blank monitor (bright)

 

 

 

Distorted image

 

 

 

Unreadable monitor

 

 

 

Other monitor problems

 

 

 

 

 

 

 

Display changing colors.

 

1.

Monitor signal connection/cable

 

 

2.

Monitor

 

 

3.

Main board

 

 

 

 

Display problem not listed above

 

1.

Monitor"

59

Image 63
Contents Gateway GT115 Service GuideCopyright Date Chapter UpdatesPreface Revision HistoryScreen messages ConventionsSafety, Care and Regulatory Information Preventing electrostatic dischargeServer warnings and cautions Table of Contents Main Menu Advanced Menu Cable Routing imageError Symptoms List Bios Post error message list PEI Phase DXE PhaseSecurity Menu Description Mechanical ComponentsPage Photo Part number System FRU ListFront Bezel Assembly Power Supply Description System componentsSystem Specifications Hardware specificationSystem unit Memory Processor General processor specificationsEnvironmental specification Mechanical specification Power supply specification Page Appearance of System Front viewItem Component Icon Component Description Rear viewInternal Component LED indicatorLAN Port LED Description Switch and LED Indicators IntroductionFront Panel LED Description Hard Disk Drive Sequence & LED DescriptionPage SIO System Block DiagramMotherboard Component Motherboard Placement and Jumper SettingCode Description Connector Icon DescriptionMotherboard Jumper Setting Installing/Removing system Hardware Chassis Cover Removal and Installation Removing the side coverRemoving the tower foot CPU Installation / Removal Cooling Fan Installation / Removal Memory Installation / Removal Installation stepMemory Suggest Population Table Install the expansion card PCI Expansion Card Installation / RemovalHard Disk Drive Installation / Removal Install a hot-swap power supply module Power supply installation / RemovalCable Routing Cable Routing imageSuggest Cable System Bios Bios SetupEntering Bios Setup Bios Setup Primary MenusBios Setup Navigation Keys Parameter Description Main MenuAdvanced Menu Parameter Description Option Processor ConfigurationCpuid Memory Configuration Achi Sata Controller ConfigurationPCI Configuration USB Configuration Legacy Device Configuration VT-UTF8 Console RedirectionPage Power Configuration Hardware Monitor Security Menu Setting a System Password Changing a System PasswordRemoving a System Password Server Menu System Information Event Log Configuration Boot Option Menu Page Boot Manager Menu Exit Menu Main board and Memory TroubleshootingError Symptoms List Error Symptom Action/FRU Processor / Processor FanVideo and Monitor CD/DVD-ROM DriveKeyboard Power SupplyOther Problems Parallel/Serial PortsPEI Beep Codes Bios Beep CodesBios Beep Codes Table Bios Recovery InstructionPage Recovery Stage Bios Post Error Messages List Bios Post error message listPEI Phase DXE Phase Page  Dimm Undetermined Problems