Gateway GT115 manual Parallel/Serial Ports, Keyboard, Power Supply, Other Problems

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(including blank or illegible monitor).

2.

Load default settings (if screen is readable).

 

3.

Main board

 

 

 

Parallel/Serial Ports

Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.

Serial or parallel port loop-back test failed.

1.

Make sure that the LPT# or COM# you test is

 

 

the same as the setting in BIOS Setup.

 

2.

Loop-back.

 

3.

Main board.

 

 

 

Printing failed.

1.

Ensure the printer driver is properly installed.

 

 

Refer to the printer service manual.

 

2.

Printer.

 

3.

Printer cable.

 

4.

Main board.

 

 

 

Printer problems.

1.

Refer to the service manual for the printer.

 

 

 

Keyboard

 

 

 

 

Some or all keys on keyboard do not work.

1.

Keyboard

 

 

Power Supply

 

 

 

Pressing power switch does not turn off system.

1.

Ensure the AC-LINK in BIOS Setup of Boot

(Only unplugging the power cord from electrical

 

Configuration is not set to Stay-off.

outlet can turn off the system.)

2.

Power switch cable assembly

Pressing power switch does not turn on the system.

1.

Ensure the power override switch (situated at

 

 

the back of the machine, just above the

 

 

connector for the power cable) is not set to

 

 

OFF.

 

2.

Power switch cable assembly.

Executing software shutdown from

1.

Load default settings.

Windows98 Start menu does not turn off

2.

Reload software from Recovery CD.

the system. (Only pressing power switch can turn off

 

 

the system).

 

 

No system power, or power supply fan is not

1.

Power Supply

running.

2.

Main board

 

 

Other Problems

 

 

 

Any other problems.

1.

Undetermined Problems

 

 

 

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Contents Service Guide Gateway GT115Date Chapter Updates PrefaceRevision History CopyrightConventions Screen messagesPreventing electrostatic discharge Safety, Care and Regulatory InformationServer warnings and cautions Table of Contents Cable Routing image Main Menu Advanced MenuBios Post error message list PEI Phase DXE Phase Error Symptoms ListSecurity Menu Mechanical Components DescriptionPage System FRU List Photo Part numberFront Bezel Assembly Power Supply System components DescriptionHardware specification System SpecificationsSystem unit Processor General processor specifications MemoryEnvironmental specification Mechanical specification Power supply specification Page Front view Appearance of SystemItem Component Rear view Icon Component DescriptionLED indicator Internal ComponentSwitch and LED Indicators Introduction Front Panel LED DescriptionHard Disk Drive Sequence & LED Description LAN Port LED DescriptionPage System Block Diagram SIOMotherboard Placement and Jumper Setting Motherboard ComponentConnector Icon Description Code DescriptionMotherboard Jumper Setting Installing/Removing system Hardware Removing the side cover Chassis Cover Removal and InstallationRemoving the tower foot CPU Installation / Removal Cooling Fan Installation / Removal Installation step Memory Installation / RemovalMemory Suggest Population Table PCI Expansion Card Installation / Removal Install the expansion cardHard Disk Drive Installation / Removal Power supply installation / Removal Install a hot-swap power supply moduleCable Routing image Cable RoutingSuggest Cable Bios Setup System BiosBios Setup Primary Menus Entering Bios SetupBios Setup Navigation Keys Main Menu Parameter DescriptionAdvanced Menu Processor Configuration Parameter Description OptionCpuid Memory Configuration Sata Controller Configuration AchiPCI Configuration USB Configuration Legacy Device Configuration Console Redirection VT-UTF8Page Power Configuration Hardware Monitor Security Menu Changing a System Password Setting a System PasswordRemoving a System Password Server Menu System Information Event Log Configuration Boot Option Menu Page Boot Manager Menu Exit Menu Troubleshooting Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Main board and MemoryCD/DVD-ROM Drive Video and MonitorPower Supply Other ProblemsParallel/Serial Ports KeyboardBios Beep Codes Bios Beep Codes TableBios Recovery Instruction PEI Beep CodesPage Recovery Stage Bios Post error message list Bios Post Error Messages ListPEI Phase DXE Phase Page Undetermined Problems  Dimm