Gateway GT115 manual Undetermined Problems,  Dimm

Page 71

Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 64. If you did not receive any messages, if the symptom is listed in “or “Error Symptoms List” on page 60. If you still cannot solve the problem, continue with this check:

1.Check the power supply voltages. If the voltages are correct continue with the following steps:

2.Power off the system unit.

3.Perform the following checks, one by one, until you have isolated the problem FRU.

4.Load default settings in setup.

5.Check all main board jumper positions and switch settings.

6.Check all adapter card jumper positions.

7.Check all device jumper positions.

8.Check all cables and connectors for proper installation.

9.If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time:

10.Non-Acer devices

External devices

Any adapter card (modem card, LAN card or video card, if installed)

CD/DVD-ROM drive

Diskette drive

Hard disk drive

DIMM

Processor

Main board

11.Power on the system unit.

12.Repeat steps 2 through 5 until you find the failing device or adapter.

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Contents Gateway GT115 Service GuideCopyright Date Chapter UpdatesPreface Revision HistoryScreen messages ConventionsServer warnings and cautions Safety, Care and Regulatory InformationPreventing electrostatic discharge Table of Contents Main Menu Advanced Menu Cable Routing imageSecurity Menu Error Symptoms ListBios Post error message list PEI Phase DXE Phase Description Mechanical ComponentsPage Photo Part number System FRU ListFront Bezel Assembly Power Supply Description System componentsSystem unit System SpecificationsHardware specification Memory Processor General processor specificationsEnvironmental specification Mechanical specification Power supply specification Page Item Component Appearance of SystemFront view Icon Component Description Rear viewInternal Component LED indicatorLAN Port LED Description Switch and LED Indicators IntroductionFront Panel LED Description Hard Disk Drive Sequence & LED DescriptionPage SIO System Block DiagramMotherboard Component Motherboard Placement and Jumper SettingCode Description Connector Icon DescriptionMotherboard Jumper Setting Installing/Removing system Hardware Removing the tower foot Chassis Cover Removal and InstallationRemoving the side cover CPU Installation / Removal Cooling Fan Installation / Removal Memory Suggest Population Table Memory Installation / RemovalInstallation step Install the expansion card PCI Expansion Card Installation / RemovalHard Disk Drive Installation / Removal Install a hot-swap power supply module Power supply installation / RemovalSuggest Cable Cable RoutingCable Routing image System Bios Bios SetupBios Setup Navigation Keys Entering Bios SetupBios Setup Primary Menus Parameter Description Main MenuAdvanced Menu Parameter Description Option Processor ConfigurationCpuid Memory Configuration Achi Sata Controller ConfigurationPCI Configuration USB Configuration Legacy Device Configuration VT-UTF8 Console RedirectionPage Power Configuration Hardware Monitor Security Menu Removing a System Password Setting a System PasswordChanging a System Password Server Menu System Information Event Log Configuration Boot Option Menu Page Boot Manager Menu Exit Menu Main board and Memory TroubleshootingError Symptoms List Error Symptom Action/FRU Processor / Processor FanVideo and Monitor CD/DVD-ROM DriveKeyboard Power SupplyOther Problems Parallel/Serial PortsPEI Beep Codes Bios Beep CodesBios Beep Codes Table Bios Recovery InstructionPage Recovery Stage PEI Phase Bios Post Error Messages ListBios Post error message list DXE Phase Page  Dimm Undetermined Problems