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Troubleshooting
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve the problem, unplug the monitor and consult a
Problems | Points to be checked | Measures (Remedy) | Reference | |
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No power supply | Is the power plug loosened or | Firmly insert the power plug. | — | |
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| Is the main power turned OFF? | Turn the main power switch on. | 6 | |
No picture with the | Is the signal cable disconnected? | Connect the signal cable firmly. | ||
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Is the power of the connected | Turn on the power of the connected component |
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| component ON? | and set it correctly. | — | |
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| Is the signal output from the connected |
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| component? |
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| Is the input selected correctly? | Select the correct input with the INPUT SELECT | 5 | |
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| Is the input signal adapted to the | Check if the input signal format is acceptable to | ||
| monitor’s specification? | the monitor or the input card. | ||
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No sound | Is the audio cable disconnected? | Connect the audio cable firmly. | ||
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| Is the audio signal output from the | Set the connected component correctly. | — | |
| connected component? |
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| Is the volume output set to minimum? | Adjust the volume with the VOLUME/SELECT | 4 | |
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Wrong color | Has the picture adjustment been | Set each picture adjustment to the standard |
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| changed? | level (00). Or, set each item in “PICTURE SUB | 4, 11, 13 | |
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| ADJ.” in | ||
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| (Or initialize the settings of the monitor.) |
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| Has the WHITE BALANCE setting been | Set each item in “WHITE BALANCE” in |
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| changed? | MENU to the standard level (00). Or, initialize the | 11, 14 | |
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| settings of the monitor. |
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| Are any cables disconnected from the | Connect each signal cable firmly. | 7 | |
| component/RGB input card? |
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| Has the correct signal been input to the | Select INPUT C when the component signal is |
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| component/RGB input card? Has the | input. Select INPUT D when the RGB signal is | 5, 7 | |
| correct INPUT been selected on the | input. | ||
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| monitor? |
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| Has the correct color system been | Set “COLOR SYSTEM” in MENU to “AUTO.” | 12 | |
| selected? |
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| Has “BLUE CHECK” or “COLOR OFF” | Press the BLUE CHECK button or the COLOR | 4, 5 | |
| been activated? | OFF button to deactivate the functions. | ||
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Unnatural picture | Has “CONTRAST” or “BRIGHT” been | Adjust CONTRAST or BRIGHT by using the front |
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| changed? | panel buttons. Or, adjust “CONTRAST” or | 4, 13 | |
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| “BRIGHT” in “PICTURE SUB ADJ.” in | ||
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| MENU. |
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Shaking picture | Is the monitor close to a motor, | Move the monitor away from the device until the |
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| transformer or any other device | picture stops shaking. |
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| generating a strong magnetic field? | Connect the power plug to another AC outlet away | — | |
| (a fan, fluorescent light, laser printer, | from the former one. |
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| another monitor, etc.) |
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