Onkyo PA-MC5500 instruction manual Troubleshooting, No power, Power turns on but no sound

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Troubleshooting

If the PA-MC5500 fails to function normally, first check the following points before contacting your Onkyo dealer. If the problem is not solved after going through the following list, unplug the power cord and contact your Onkyo dealer.

No power.

Power cord is not correctly plugged into AC outlet/ Inlet.

Plug the power cord into the AC outlet/Inlet prop- erly.

POWER switch is not set to ON position.

Set the POWER switch to ON.

Power turns on but no sound.

Incomplete connections.

Check speaker cable connections.

Insert all plugs firmly into jacks.

No input signal from control amplifier.

Check for input signal from control amplifier.

Incorrect INPUT SELECT switch setting.

Set INPUT SELECT switch to correct setting.

The STANDBY indicator flashes red.

The protection circuitry has been activated.

Remove the power cord from the wall outlet immediately. Set the POWER switch to OFF, discon- nect all speaker cables and input sources, and then leave the amplifier with its power cord disconnected for 1 hour. After that, reconnect the power cord, set the POWER switch to ON. If the amplifier stays on, disconnect the power cord, and reconnect your speakers and input sources. If the amplifier turns off, disconnect the power cord, and contact your Onkyo dealer.

The 12V trigger of the PA-MC5500 does not react to that of the PR-SC5507.

Connection between the 12V trigger terminals is incomplete.

Connect the cables to the terminals firmly.

Humming or other noise is heard.

Input cable connection is incomplete.

Insert the input cable to pin jack or connector completely.

Noise from power cord or power transformer affects the input cable.

Keep power cord or power transformer away from the input cable.

Power cord or speaker cables are bundled together with pin cords.

This may cause humming or noise. Do not bundle power cord or speaker cables with pin cables together.

Connection to the input terminals is not complete or not appropriate.

For each channel’s input terminals, connect cables or cords to either balanced input terminal or audio input terminal only and switch the INPUT SELECT switch accordingly.

Avoid connecting the cables or cords to the input ter- minals that will not be used.

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Contents Before using OperationsAppendix Important Safety Instructions AvisPreventing Hearing Loss Caution PrecautionsPower Batteries and Heat Exposure WarningFeatures PrecautionsContents Supplied AccessoriesAmplifier Precautions Slowly increase the control amplifier volume Press the Power switchPress the ON/STANDBY button. The on indicator lights blue Quick Operation GuideFront & Rear Panels Power switch Standby indicatorOn indicator Front PanelBalanced Input XLR terminal Front & Rear PanelsRear Panel Plugging the XLR cableAuto Power Down switch Input Select switchSpeaker Impedance switch Unbalanced Input single end RCA inputSpeaker Color Connecting the AmplifierConnecting Your Speakers North American modelsConnecting the Amplifier To 5/8 12 to 15 mmConnecting to an AV Controller with XLR output AmplifierAV controller Connecting to an AV Controller with RCA output Bi-amping the Front Speakers AV controller AmplifierZone Multiroom ConnectionsConnection AV controller ZoneZone Make either connection AV controller Power turns on but no sound TroubleshootingNo power Standby indicator flashes redSpeaker Outputs SpecificationsAudio Inputs Control TerminalOnkyo Europe Electronics GmbH Onkyo Europe Electronics GmbH UK Branch