Onkyo HT-RC270 instruction manual Troubleshooting, Power, Audio, Can’t turn on the AV receiver

Page 82
Troubleshooting

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section. If you can’t resolve the issue your- self, contact your Onkyo dealer.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/ STANDBY. “Clear” will appear on the display and the AV receiver will enter Standby mode.

Note that resetting the AV receiver will delete your radio presets and custom settings.

RECEIVER

HOME

To reset the remote controller to its factory defaults, while holding down RECEIVER, press and hold down HOME until RECEIVER button lights (about 3 sec- onds). Within 30 seconds, press RECEIVER again.

The on-screen setup menus appear only on a TV that is connected to the HDMI OUT. If your TV is con- nected to the MONITOR OUT V, MONITOR OUT S or the COMPONENT VIDEO MONITOR OUT, use the AV receiver’s display when changing settings.

Power

Can’t turn on the AV receiver

Make sure that the power cord is properly plugged — into the wall outlet.

Unplug the power cord from the wall outlet, wait five — seconds or more, then plug it in again.

The STANDBY indicator flashes red

The protection circuit has been activated. Remove

the power cord from the wall outlet immediately.

 

Disconnect all speaker cables and input sources, and

 

leave the AV receiver with its power cord discon-

 

nected for 1 hour. After that, reconnect the power

 

cord and set the volume to maximum. If the AV

 

receiver stays on, set the volume to minimum, dis-

 

connect the power cord, and reconnect your speakers

 

and input sources. If the AV receiver turns off when

 

you set the volume to maximum, disconnect the

 

power cord, and contact your Onkyo dealer.

 

Audio

There’s no sound, or it’s very quiet

Make sure that the digital input source is selected

43

properly.

 

 

 

Make sure that all audio connecting plugs are pushed

17

in all the way.

 

Make sure that the inputs and outputs of all compo-

18-20

nents are connected properly.

 

 

 

Make sure that the polarity of the speaker cables is

13

correct, and that the bare wires are in contact with

 

the metal part of each speaker terminal.

 

Make sure that the input source is properly selected.

25

 

 

Make sure that the speaker cables are not shorting.

13

Check the volume. The AV receiver is designed for

home theater enjoyment. It has a wide volume range,

 

allowing precise adjustment.

 

 

 

If the MUTING indicator is flashing on the display,

26

press the remote controller’s MUTING to unmute

 

the AV receiver.

 

While a pair of headphones is connected to the

27

PHONES jack, no sound is output by the speakers.

 

 

 

If there’s no sound from a DVD player connected to

an HDMI IN, check the DVD player’s output set-

 

tings, and be sure to select a supported audio format.

 

Check the digital audio output setting on the con-

nected device. On some game consoles, such as

 

those that support DVD, the default setting is off.

 

 

 

With some DVD-Video discs, you need to select an

audio output format from a menu.

 

If your turntable uses an MC cartridge, you must

connect an MC head amp, or an MC transformer.

 

 

 

Make sure that none of the connecting cables are

bent, twisted, or damaged.

 

Not all listening modes use all speakers.

36

 

 

Specify the speaker distances and adjust the individ-

45

ual speaker levels.

 

Make sure that the speaker setup microphone is not

still connected.

 

 

 

The input signal format is set to “PCM” or “DTS”.

58

Set it to “Auto”.

 

 

 

En

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Contents Instruction Manual ContentsHT-RC270 AV ReceiverAVIS Important Safety InstructionsFor Canadian Models PrecautionsFor U.S. models Modèle pour les CanadienInstalling the Batteries Supplied AccessoriesUsing the Remote Controller Aiming the Remote ControllerConnections ContentsIntroduction Turning On & Basic OperationsProcessing FeaturesAmplifier MiscellaneousTHX Select2 Plus ij klm n o p Front & Rear Panelsb cdefg u v w x yd e f Displaya b c k l mna bcd Remote Controller Controlling the AV Receiverij kl About Home TheaterEnjoying Home Theater de ghSpeaker Configuration Connecting the AV ReceiverConnecting Your Speakers Speaker Connection PrecautionsUsing Banana Plugs Connecting the Speaker Cableswires tightly, as shown Screw-typespeaker terminalsUsing Dipole Speakers Connecting a Powered SubwooferPower amplifier Connecting a Power AmplifierBi-ampingthe Front Speakers RightLeft speakerspeakerConnected image with AV components About AV ConnectionsAV Cables and Jacks Connecting Your Components with HDMI Audio return channel ARC functionConnecting Your Components display when changing settingsRemote Control Connecting Onkyo uComponentsHow to record the video Direct ChangeInsert the plug fully into the jack Connecting AntennaInsert wire PushVideo Connection Formats Which Connections Should I Use?Signal Selection Audio Connection Formats Turning On Turning On/Off the AV ReceiverTurning Off Playing the Connected Component Setting the Display BrightnessBasic Operations Displaying Source InformationMuting the AV Receiver Using the Home MenuUsing the Sleep Timer Selecting Speaker LayoutUsing Headphones Changing the Input DisplayTurning Off the Components Using Easy MacrosRestoring Default Changing Source ComponentFirst measurement position Audyssey MultEQ Room Correction and Speaker SetupUsing Audyssey MultEQ Second−Sixth measurement positions`Cancel 3 When you’ve finished making the settings, press7 When prompted, repeat step 9 Disconnect the speaker setup microphoneUsing a Powered Subwoofer Error MessagesChanging the Speaker Settings Manually `CancelListening to the Radio Using the TunerTuning into Radio Stations Listening to the RadioDeleting Presets Presetting FM/AM StationsSelecting Presets MODERecording Separate AV Sources Connecting a Recording ComponentRecording AV RecordingListening Mode Buttons Using the Listening ModesSelecting Listening Modes PURE AUDIO button and indicatorInput Source About Listening ModesExplanatory Notes Speaker Layout• Dolby PLIIx Music Listening ModesDolby PLIIx Movie • Dolby PLIIx Game• Neo:6 Cinema Listening Mode• Neo:6 Music • THX Games • THX Cinema• THX Music THX Select2 CinemaUse this mode when playing rock game discs Onkyo-OriginalDSP Listening ModesUse this mode when playing action game discs Use this mode when playing sports game discsCommon Procedures in Setup Menu Advanced SetupOn-screenSetup Menus c 3. Audio Adjust d 4. Source SetupHDMI Input Input/Output AssignMonitor Out ResolutionAnalog Audio Input Component Video InputDigital Audio Input BD/DVD, VCR/DVR, CBL/SAT, GAME, PC, AUXSpeaker Configuration Speaker SetupSpeaker Settings Powered Zone2Surr Back Ch Speaker DistanceLevel Calibration LPF of LFE Low-PassFilter for the LFE ChannelEqualizer Equalizer SettingsTHX Audio Setup Surr Back Speaker SpacingDolby Audio AdjustMultiplex/Mono Preserve THX SettingsAudyssey DSX Source SetupTheater-Dimensional LFE LevelAudyssey Dynamic EQ Reference Level Offset `0dB Dynamic VolumeReference Level `5dBName Edit IntelliVolumeA/V Sync IntelliVolumeWide Mode*1*2 Picture AdjustGame Mode Picture Mode*1*2Noise Reduction*2 Listening Mode PresetEdge Enhancement*2 Brightness*1*2OSD Setup Hardware SetupVolume Setup MiscellaneousLip Sync HDMIAudio TV Out HDMI Control RIHDNetwork Auto Power DownFirmware Update Power ControlTone Control Settings Lock SetupUsing the Audio Settings SetupMusic Optimizer Audyssey SettingsSpeaker Levels Late NightAudio Selector Setting the Incoming Digital Signal Fixed ModeAudio Selector About NET Connecting the AV ReceiverNET/USB Network RequirementsListening to Other Internet Radio Listening to Internet RadioListening to vTuner Internet Radio ENTERStation and Song Presets Registering Presets*1Playing Music Files on a Server Items on the Internet Radio Top MenuWindows Media Player 11 Setup Supported Audio File FormatsWMA Lossless Server RequirementsAbout DLNA FLACSupported Music File Formats Windows Media Player 12 SetupUsing Remote Playback Server RequirementsMac Address Network SettingsENTER DHCPPlaying Music Files on a USB Device About USBUSB Mass Storage Device Requirements Supported Audio File FormatsPress NET/USB repeatedly to select the “USB” Plug your USB mass storage device into the AVreceiver’s USB port inputConnecting Your Zone 2 Speakers to an Amp in Zone Connecting ZoneZone Controlling Zone 2 from the AV receiver Setting the Powered ZoneUsing Zone ENTERMuting Zone Controlling Zone 2 with the Remote ControllerAdjusting the Volume for Zone Operating with the remote controller3 Press DISPLAY to switch to Extended Mode*3 Playing Music Files on the iPod/iPhoneConnecting the iPod Directly to the USB Port ENTERConnecting an Onkyo Dock Using Your iPod models Alarm Clock Using the Onkyo DockUP-A1Dock Charging Your iPod models BatteryWithout the RI Control Controlling Your iPodRI Dock With the RI ControlExtended mode Music g h i bj c k d eStandard mode Extended mode VideoControlling Other Components Preprogrammed Remote Control CodesLooking up for Remote Control Code ENTERENTER Entering Remote Control CodesENTER REMOTE MODE • BD/DVD `31612Controlling Other Components Resetting REMOTE MODE ButtonsResetting the Remote Controller Controlling a TVai a j k b cl d em f g h n Using Normal Macros Learning CommandsDeleting Learning Commands Running Macros Making MacrosDeleting Macros Press MY MOVIE, MY TV, or MY MUSICAudio TroubleshootingPower The STANDBY indicator flashes redOnly the front speakers produce sound There’s no sound with a certain signal formatAbout DTS signals Only the center speaker produces soundTuner Remote ControllerVideo The remote controller doesn’t workMusic Server and Internet Radio RecordingZone USB Mass Storage Device Playback• Video Attenuation Video ATT:OFF: defaultThe ufunctions don’t work CBL/SAT, GAME, or AUX inputGeneral SpecificationsAmplifier Section Video SectionSupported Audio Formats About HDMIAbout Copyright Protection Using an RIHD-compatibleTV, Player, or Recorder About p-compatiblecomponents•Power Control: On •TV Control: On How to connect and setup1Confirm the connecting and setting 3 Confirm the settingsNTSC/PAL Video Resolution ChartOutput ONKYO EUROPE ELECTRONICS GmbH 2 9 4 0 0 3 5ONKYO U.S.A. CORPORATION ONKYO EUROPE ELECTRONICS GmbH UK BRANCH