Trouble Shooting Guide | Telex PW24N specification

5) Trouble Shooting Guide

Problem	Possible Causes	Solutions
No audio and no In-Use LED	Receiver is not powered	Make sure that the power
light on the receiver when		supply is properly connected
transmitter is on and In-Use

	Transmitter and receiver not	Turn on transmitter and place
	synchronized	in recharge cradle. Press the
		In-Use button until the In-Use
		LEDs flash 3 and the pair will
		be synched
No (or low) Audio with all In-	Lapel Microphone not connected	Check the mic connection and
Use LEDs solid green	or positioned properly	placement of the microphone

	Receiver audio output cable is	Connect, repair or replace
	damaged or disconnected	cable

Interference	Another 2.4GHz device in the	Push the In-Use button twice
	area causing interference.	and the PW24N will
		automatically select a clearer
		channel. If the interference is
		too strong, this may not
		completely eliminate it.

Short range or drop-outs	RF reflective metal obstacles
	between the transmitter and
	receiver

In-Use LED on beltpack flashes Transmitter is out of range red and two tone beep sounds

Variable synch times or failure	Synch process run more than
to synch	one time with same pair

Move the obstacles, or reposition the receiver if possible

Move closer to the receiver.

Power cycle the base station and Synch one time.

Revision B

Page 7 of 9

12/11/08