Cisco Systems OL-8555-02 manual Troubleshooting the Cisco Unified IP Phone

C H A P T E R 6

Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

This chapter describes how to use the following menus and screens on the Cisco Unified IP Phone to view security information, model information, status messages, network statistics, firmware information, and call statistics for the phone:

•Model Information screen—Displays hardware and software information about the phone.

•Status menu—Provides access to screens that display the status messages, network statistics, and firmware versions.

•Call Statistics screen—Displays counters, packet statistics, and voice quality metrics for the current call.

•Security Configuration screen—Displays information about security on the phone.

You can use the information on these screens to monitor the operation of a phone and to assist with troubleshooting.

You can also obtain much of this information, and obtain other related information, remotely through the phone’s web page. For more information, see Chapter 7, “Monitoring the Cisco Unified IP Phone Remotely.”

For more information about troubleshooting the Cisco Unified IP Phone, see

Chapter 8, “Troubleshooting the Cisco Unified IP Phone.”

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 4.2(3), Cisco Unified IP Phones

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