Cisco Systems OL-8555-02 manual Cisco Unified CallManager Security Guide

Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone

		Status Menu
Table 6-2 Status Messages on the Cisco Unified IP Phone 7940G/7960G (continued)
Message	Description	Possible Explanation and Action
IP address released	The phone has been	The phone remains idle until it is power
	configured to release its IP	cycled or you reset the DHCP address. See the
	address.	“Network Configuration Menu Options”
		section on page 4-3section for details.
Load Auth Failed	The phone could not load a	The configuration file that the phone received
	configuration file.	from the server identified in this message is
		corrupt. Make sure that a good version of the
		configuration file exists on that server.
Load Auth Failed	A signed phone load file has	Make sure that the phone load file that the
	been modified or renamed.	phone is downloading has not been altered or
		renamed.
Load ID incorrect	Load ID of the software file is	Check the load ID assigned to the phone (from
	of the wrong type.	Cisco Unified CallManager, choose Device >
		Phone). Verify that the load ID is entered
		correctly.
Load rejected HC	The application that was	Occurs if you were attempting to install a
	downloaded is not compatible	version of software on this phone that did not
	with the phone’s hardware.	support hardware changes on this newer
		phone.
		Check the load ID assigned to the phone (from
		Cisco Unified CallManager, choose Device >
		Phone). Re-enter the load displayed on the
		phone. See the “Firmware Versions Screen”
		section on page 6-14to verify the phone
		setting.
No CTL installed	A certificate trust list (CTL)	Occurs if security is not configured or, if
	file is not installed in the	security is configured, because the CTL file
	phone.	does not exist on the TFTP server.
		For more information, refer to
		Cisco Unified CallManager Security Guide.

	Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3)
OL-8555-02		6-9