Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone
Status Menu
Table
Message | Description | Possible Explanation and Action | |
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Error update locale | One or more localization files | Check that the following files are located | |
| could not be found in the | within subdirectories in the TFTPPath | |
| TFTPPath directory or were | directory: | |
| not valid. The locale was not | • Located in subdirectory with same name | |
| changed. | ||
| as network locale: | ||
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| ||
|
| – | tones.xml |
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| • Located in subdirectory with same name | |
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| as user locale: | |
|
| – | glyphs.xml |
|
| – | dictionary.xml |
|
| – | kate.xml |
|
| – | dictionary.xml |
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| |
File auth error | An error occurred when the | • The file is corrupted. If the file is a phone | |
| phone tried to validate the | configuration file, delete the phone from | |
| signature of a signed file. This | the Cisco Unified CallManager database | |
| message includes the name of | using Cisco Unified CallManager | |
| the file that failed. | Administration. Then add the phone back | |
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| to the Cisco Unified CallManager | |
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| database using Cisco Unified | |
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| CallManager Administration. | |
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| • There is a problem with the CTL file and | |
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| the key for the server from which files are | |
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| obtained is bad. In this case, run the CTL | |
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| client and update the CTL file, making | |
|
| sure that the proper TFTP servers are | |
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| included in this file. | |
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| |
File not found | The phone cannot locate on the | Make sure that the phone load file is on the | |
| TFTP server the phone load | TFTP server and that the entry in the | |
| file that is specified in the | configuration file is correct. | |
| phone configuration file. |
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| Cisco Unified IP Phone 7940G/7960G Administration Guide for Cisco Unified CallManager 4.2(3) |