Technicolor - Thomson 570i manual Problem Solution

3Troubleshooting and Specifications

Troubleshooting table Following table may help you in determining the kind of problem and provides some

plausible solutions:

Problem	Solution
SpeedTouch™570 does not work.	Make sure the SpeedTouch™570 is
(none of the LEDs lights up)	plugged into an electrical outlet.
	Make sure the power switch on the
	SpeedTouch™570 is turned on.
	Make sure that you are using the correct
	power supply for your SpeedTouch™570
	device.
Wireless client can not join the Speed-	Make sure that the WLAN client is
Touch™570 WLAN environment.	configured for the correct wireless
	settings (DSSS, radio channel, WEP).
	The SpeedTouch™570 uses 128-bits
	WEP encryption, but the WLAN client
	only supports 64-bits encryption.
	In case registration is enabled, you must
	press the 'Registration' button to register
	the WLAN client.
	Make sure that the SpeedTouch™570
	Association Control List is not locked, i.e.
	allows new WLAN client registrations.
No wireless LAN connectivity.	Make sure that the WLAN client adapter
	is correctly installed on your PC.
	Make sure that the WLAN client adapter
	is configured for the correct wireless
	settings.
	Make sure that the WLAN client adapter
	and SpeedTouch™570 share the same IP
	subnet.
Poor wireless connectivity or reach.	Choose automatic channel selection or
	be careful to select a DSSS channel that
	doesn't interfere with other radio chan-
	nels.
	Check the location of the Speed-
	Touch™570 in the building.
No wired LAN connectivity.	Make sure that the cable is securely
Ethernet port link integrity/Activity LED	connected to the 10/100Base-T port.
does not light up.
	Make sure that you are using the correct
	cable type for your Ethernet equipment.

44 3EC 17766 BAAA TCZZA Ed. 01