Sharp DM-4500, DM-4551, DM-3551, DM-3501 Troubleshooting concerning the finisher, Not operate

Page 83

FINISHER

Troubleshooting (concerning the finisher)

Check the list below before contacting the SHARP Service Center.

Problem

Solution

Stapling position is

Stapling position not set properly in the

Check the stapling position setting. (See page xx.)

not correct.

stapling setting?

The finisher does

The finisher is open or the top cover, front

Close all covers. (See pages xx and xx.)

not operate.

cover or paper guide of the finisher open?

Message indicating need to remove paper

Remove all paper from the stapler compiler following

from the stapler compiler displayed?

the procedure described in step 1 on page xx.

Stapling cannot be

Message requesting check for the staple

Remove jammed staples. (See page xx.)

performed.

unit displayed?

Message requesting adding staples

Replace the staple cartridge. (See page xx.)

displayed?

Different size paper included?

Stapling cannot be performed onto different size

paper.

Paper heavily curled?

Paper may be curled heavily depending on the paper

type and quality. Remove paper from the paper tray

or the bypass tray, turn it upside down, and load it

again.

5

5-15

Image 83

Contents Laser Printer Page Installation Requirements Battery Disposal Safety Precautions Class Laser Product Laser Klasse Line connection Facsimile FeatureFax power switch Contents Chapter Troubleshooting Maintenance Page Chapter Before Using the ProductIntroduction Duplex module IntroductionScanner module/DSPF Punch module Main Features Exterior Part Names and FunctionsInterior Part Names and FunctionsPart names and functions of peripheral units Stand/MPD & 2000 sheet paper drawer Upper exit tray extensionFinisher Mail-bin stackerOther peripheral units Operation panel Job status screen To cancel the current print job and delete the print data Custom Settings key Mode select keys and indicatorsPrint key/READY indicator/DATA indicator Image Send key/LINE indicator/DATA indicator Copy keyJob status screen See next Print hold job list Print mode screenDisplay switching keys Touch panelPrint JOB key Mode switching keyJob list Paper Empty in the job status displayTone Example Using the touch panel How to use the touch panelCopier feature Facsimile feature ExampleChanging the paper size in paper tray Loading PaperLoading paper in paper tray Paper that can be used Loading PaperPaper available in paper trays Paper available in the bypass tray/multi purpose drawerMethod of setting paper size and type Touch the OK key to complete the setting Press the Custom Settings keyPress the Tray Settings key Select the paper tray for which setting is To be madeLoading paper in the multi purpose drawer SpecificationsHow to change the paper size Setting envelopes or postcardsMiddle and lower paper trays Loading paper in the stand/3 x 500 sheet paper drawerUpper paper tray Gently push the large capacity paper tray Into the printer Loading paper in the stand/MPD & 2000 sheet paper drawerUpper paper tray Pull out the large capacity trayProper storage Adding TonerStorage of Supplies Page Printing from a Computer Software for Windows Connecting to a ComputerUsing this machine as a local printer Using this machine as a network printerClick the Start button Uninstalling Printer UtilitiesComputer type Operating system Before installationOn the Start menu, select Settings Then Printers Click the Have Disk buttonSet each item Setting the Printer DriverRight-click the installed printer driver Select Properties Windows 95 / 98 / MeClose the help Environment required for accessing Web pagesAccessing Web pages and displaying help Click the Help button under the menu FrameItems and outline of menu frame of Web pages Remote Operation Through NetworkSet up Hold before print PasswordNormal print Press the Menu key Enter the fifth digit of the password Press the OK keyUse the same procedure as to enter Printing method of hold job listOperation is now complete Enter the passwordEnsure that the desired number of copies Is set Printer account control Printer Basic Settings Making Configuration Setting Touch the key of the desired item to display Making Configuration SettingTo finish the setting operation, touch Exit key PostScript settings Main program settingsPCL settings Press the Menu key to display Custom settings menu screen Custom SettingsIts setting screen Custom SettingsPress the Custom Settings key when Setting items Page Troubleshooting and Maintenance Press the Information key to close Misfeed removal guidance When using the operation panel on the main unitGeneral misfeed removal procedure Misfeed RemovalMisfeed removal guidance When using the operation panel with touch panelMisfeed in paper tray Misfeed in the paper feed areaMisfeed in the stand/3 x 500 sheet paper Drawer Misfeed in the multi purpose drawerMisfeed in the stand/MPD & 2000 sheet paper drawer Misfeed in the transport area, fusing area, and exit area Misfeed in the bypass tray Misfeed in the duplex moduleProblem Solution TroubleshootingTroubleshooting Troubleshooting Supplementary explanation for printing Cleaning the scanner module User MaintenancePeripheral Units Part names Duplex ModuleLoading paper in the bypass tray is now Complete Duplex ModuleOpen the bypass tray Set the type of the loaded paperSetting copy functions in accordance with your purpose Setting the printer driver in accordance with your purposeSee Troubleshooting concerning the duplex moduleMAIL-BIN Stacker Specifying a mail bin Setting in the printer driverUsing the mail-bin stacker MAIL-BIN StackerClose the paper guide Misfeed in the mail-bin stackerOpen the top cover Supplies FinisherFinisher Sort mode Group modeOffset mode Staple sort modeUsing the finisher functions in the copy mode Using the finisher functionsUsing the stapling function from the printer feature Remove the empty staple cartridge Staple cartridge replacement and staple jam removalOpen the front cover Turn the staple unit to face up BoxFinisher Close the finisher Remove the misfed paper Misfeed in the finisherRemove the misfed paper from the stapler Compiler Open the paper guide and remove Misfed paperNot operate Troubleshooting concerning the finisherStapling position quick reference list Part names SpecificationsSaddle Stitch Finisher Saddle Stitch Finisher Saddle stitch finisher functionsStaple sort mode Using the finisher functions in the copy mode Using the saddle stitch finisher functionsInsert a new staple cartridge into the staple 6box Staple cartridge replacement and staple jam removalStaple cartridge replacement 1Open the front cover 8Insert the staple box10Close the front cover 9Push back the stapler section12Insert the staple box Punch scrap disposal9Remove the staple box 11Return the lever to its original positionBelow Misfeed in the saddle stitch finisherPull the knob and slide the saddle stitch 5Remove the misfed paperTurn roller rotating knob D in the direction 13of the arrow 11Remove the misfed paperTurn roller rotating knob D in the direction 12of the arrow Troubleshooting concerning the saddle stitch finisher Binding Stapling position quick reference listRelation between print image and saddle stitch KEY Operator Programs Key operator proguram list KEY Operator ProgramsKEY Operator Programs Using the key operator programsBACK/C Restore Configuration 2Touch the KEY Operator Programs key Use the numeric keys to enter the five-digit 3password5Press the Custom Settings key 6Press the Custom Settings keyDescription of setting programs Toner save Toner save in printer mode Energy save Auto power shut-off timerAuto power shut-off Preheat modeDisabling of job priority operation Operation panel settings Auto clear settingBeep setting Language settingDisable paper desk drawers Device settingsDisable duplex unit Disable stapler unitPrint density level System settings default settingsDisable notice page printing Disable test page printingTimeout System settings Interface settingsHexadecimal dump mode PDL for network port Network port emulation switchingEnableTCP/IP System settings network settingsReset the NIC IP address settingRestore configuration System settings initialize/store settingsRestore factory defaults Store current configurationAppendix CPU Printer SpecificationsList of principal printer functions List of Combination of Peripheral Units Disabling notice page and separator sheet printing Case of portrait orientation in mm Print Area

DM-3551, AR-P450, DM-4500, DM-3501, AR-P350 specifications

The Sharp DM-4551, DM-4501, DM-3500, AR-P350, and DM-3501 are versatile multifunctional copiers that cater to the diverse needs of modern offices. Each model boasts a unique set of features and technologies aimed at enhancing productivity and efficiency in document management.

The Sharp DM-4551 stands out with its advanced printing capabilities, delivering high-quality output at speeds of up to 45 pages per minute. This model is equipped with a user-friendly touch screen interface, allowing for easy navigation and operation. Additionally, it supports duplex printing, reducing paper consumption and promoting sustainability in the workplace. The DM-4551 also features robust security options, such as data encryption and secure printing, ensuring that sensitive documents remain confidential.

The DM-4501, while slightly less advanced, still offers impressive features suited for busy environments. It has similar printing speeds and capabilities as its predecessor but focuses on streamlining workflows. The device's customizable workflows and automated features help users manage large volumes of documents efficiently. With network scanning options, the DM-4501 allows users to convert physical documents into digital formats quickly, facilitating easier information sharing and archiving.

For smaller offices, the Sharp DM-3500 provides a compact solution without sacrificing functionality. This model offers color printing, copying, and scanning. Its straightforward operations and compact design make it an ideal choice for teams looking for an all-in-one device that fits limited spaces. The DM-3500 also includes energy-saving modes and low power consumption, making it an environmentally friendly choice.

The AR-P350 is an impressive addition to the lineup, primarily focusing on high-performance printing. This model features advanced print technologies such as Sharp’s proprietary Microfine Toner, which ensures crisp and clear text and graphics. The AR-P350 is excellent for businesses that require large-volume printing, as it is designed for reliability and durability in demanding settings.

Lastly, the DM-3501 combines the features of its lower-tier counterparts with enhanced capabilities for larger workgroups. This model incorporates advanced connectivity, including mobile printing options, ensuring users can print from various devices seamlessly. The DM-3501 also focuses on providing comprehensive document management solutions, making it suitable for organizations that prioritize workflow optimization.

In summary, the Sharp DM-4551, DM-4501, DM-3500, AR-P350, and DM-3501 showcase the company's commitment to delivering multifunctional devices equipped with advanced technologies designed to enhance productivity, streamline processes, and maintain the security of important documents. Whether for large corporate settings or smaller offices, these models offer an array of features to accommodate various business needs.