Sharp AL2041, AL2021 manual Problems During Setup of the Software, Problem Possible cause Solution

Page 80

PROBLEMS DURING SETUP OF THE SOFTWARE

If the software does not install correctly, check the following items on your computer. To remove the software, see "Removing the software" (p.81).

Problem

Possible cause

 

 

Solution

Page

 

 

The software

Is there sufficient free

Check remaining drive space.

 

 

 

cannot be

space on your hard drive?

Delete any unneeded files and

–

 

 

installed.

 

applications to increase free space

 

 

 

 

 

 

 

 

on your hard drive.

 

 

 

 

 

 

 

 

 

 

 

 

 

The plug and play

Can your computer use a

Check your computer whether or not

 

 

 

screen does not

USB connection?

a USB interface can be used on the

 

 

 

appear (USB

 

Device Manager in your computer.

 

 

 

connection in

 

(For information on "Device

 

 

 

Windows).

 

Manager", see Help in Windows.)

 

 

 

 

 

If USB can be used, your controller

 

 

 

 

 

chipset type and root hub will appear

 

 

 

 

 

in "Universal Serial Bus controllers" in

 

 

 

 

 

"Device Manager". (The items that

 

 

 

 

 

appear will vary depending on your

 

 

 

 

 

computer.)

 

 

 

 

 

 

 

 

 

 

–

 

 

 

 

If these two items appear, USB

 

 

 

 

 

should be useable. If a yellow

 

 

 

 

 

exclamation point appears next to

 

 

 

 

 

"Universal Serial Bus controllers" or

 

 

 

 

 

the two items do not appear, refer to

 

 

 

 

 

your computer manual or check with

 

 

 

 

 

the manufacturer of your computer to

 

 

 

 

 

enable USB and then reinstall the

 

 

 

 

 

printer driver.

 

 

 

 

 

 

 

 

 

 

 

 

 

The MFP driver

Did you connect the

Check the details below and reinstall

 

 

 

cannot be

machine to your computer

the MFP driver correctly.

 

 

 

correctly installed

before installing the MFP

If the machine was connected to your

 

 

 

by Plug and Play.

driver?

computer with a USB cable when the

 

 

 

 

 

MFP driver was installed, check if

 

 

 

 

 

information on the unsuccessful

 

 

 

 

 

installation remains in "Device

 

 

 

 

 

Manager". (For information on "Device

 

 

 

 

 

Manager", see Help in Windows.)

–

 

 

 

 

If the model name of the machine

 

 

 

 

 

appears in "Other devices" in "Device

 

 

 

 

 

Manager", delete it, restart your

 

 

 

 

 

computer, and install the MFP driver

 

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other devices

 

 

 

9

 

 

 

 

 

 

 

 

 

 

 

 

SHARP AL-xxxx

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

80

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Contents AL-2021 AL-2041 Contents Introduction Conventions Used in this ManualOriginal cover AL-2021 Drum cartridge TD cartridge Part NamesSPF AL-2041 Interface Operation Panel Indicators on the Operation Panel Start indicatorPower save indicator Scan indicatorPower on About the scan headPower off methods Initial settings of operation panelType of paper Type of media Size Weight Feeding PaperLoading the Paper Tray Gently push the paper tray back into the unit Multi-bypass tray Open the multi-bypass tray and extend the trayPress the tray select key to select the multi-bypass tray Paper must be fed narrow side into the feed slotInstalling the Software SoftwareMFP driver SharpdeskHardware and Software Requirements Installing the Software Double-click the Setup iconComputer and click the Next button Click the MFP Driver buttonSelect Connected to this When installing is finished, click the Close button Connect the machine to your computer with a USB cableThis completes the installation of the software Using the machine as a shared printer Select Connected via the network and click the Next buttonClick the Next button Select the printer name configured as a shared printerYou will return to the window of . Click the Close button Configuring the Printer Driver Open the printer properties windowClick the OK button Setting UP Button ManagerClick the Sharp AL-xxxx icon and select Properties Page Copier Functions Copy FlowOriginal Placement About interrupt copyingDocument feeder tray Setting a large original AL-2021Using the SPF AL-2041 SET the Copy Quantity Exposure ADJUSTMENT/PHOTO CopyingExposure adjustment Automatic exposure adjustment To select a preset copy ratio REDUCTION/ENLARGEMENT/ZOOMSelecting the Tray Press the tray select keyTWO Sided Copying AL-2041 only Using the SPF AL-2041 When copying in a one-sided to two-sided modeUsing the document glass Press the start key Sort Copy Using the SPF AL-2041 Place the originals. p.27 Press the Two-sided copy/Sort key to select the sort modeIf the memory becomes full ID Card Copy Press the ID Card keyPrinter Functions Basic PrintingClick the Print button Pausing a print jobMake sure that Sharp AL-xxxx is selected as the printer Opening the printer driver from the Start button Click the Sharp AL-xxxx printer driver iconSelect Properties from the Organize menu Click the Printing Preferences button in the General tabPrinter Driver Setting Screen Setting Advanced Print Functions Printing multiple pages on one page N-Up PrintingPrint results Left To Right Right To LeftFitting the printed image to the paper Fit To Paper Size Select the order of the pagesCheck the Rotate 180 degrees box Click the Main tab in the printer driver setup screenRotating the print image 180 degrees Rotate 180 degrees Enlarging/reducing the print image Zoom Select the zoom ratioBox Click the Advanced tab in the printer driver setup screenCheck the Text To Black box and/or the Vector To Black Page Adding a watermark to printed pages Watermark Two-sided printing AL-2041 only Printing resultSaving Frequently Used Print Settings Saving settings at the time of printing User SettingsClick the OK button Using saved settings Deleting saved settingsOutline of the Print Status Window Printer Driver Features Application Place the original in the scanning position Scanner FunctionsScanning Overview Scanning Using the Keys on the Machine Application Application launched NumberPress the start Key Button Manager settings Button Manager scan menu factory defaultScan Setup area Set the scan conditions Outline of Button ManagerSelect Sharp MFP Twain Y, and click the Select button Scanning from Your ComputerScanning from a TWAIN-compliant application Scanning Source menu, select the location where you Placed the original in StepClick the Preview button Specify the scanning area and set the scan preferencesScanner driver settings Image Size button Preview screenRotate button Scanning from a WIA-compliant application Windows XP/Vista/7 Click the Scan buttonScanning from the Scanner and Camera Wizard Windows XP When scanning ends, the following Screen will appear. Select the next taskThat you wish to perform, and then click Next buttonSpecial Functions Description of Special FunctionsToner Save Mode Setting the user programs User ProgramsPress the light key to return to the normal copy mode Displaying Total Number of CopiesChecking the Toner Level Press the light Key to return to the normal displayMaintenance TD Cartridge ReplacementGently pull the TD cartridge out While pressing the lock release ButtonDrum cartridge handle Drum Cartridge ReplacementGently pull the cartridge out. Dispose Document glass and the rear side of the original cover/SPF Cleaning the UnitCabinet Transfer charger Moving and Storing the Unit Moving instructionsProper storage Store the supplies in a location that isProblem Possible cause Solution Troubleshooting the UnitMACHINE/COPYING Problems Problem Possible cause Solution Printing and Scanning Problems Problem Cause and solution Weight rangePrinting is slow Programs Printed image Rear side of the paper Is lightYou have not specified a suitable resolution Cover/SPF is dirtyOriginal smudged or blotchy Poor scanningMachines power cord. Next, start your computer Scanner transfer For the USB 2.0 interface Hi-Speed modeUnable to scan Speed is slowProblems During Setup of the Software MFP driver cannot be installed Windows 2000/XP Removing the softwareStatus Indicators Indication Cause and remedyMisfeed Removal Misfeed in the paper feed area Misfeed in the fusing area Lower the fusing unit releaseFusing unit release lever LeverLower the fusing unit release lever Misfeed in the transport areaOpen the front cover Rotate the roller rotating Knob in the directionMisfeed in the SPF AL-2041 Press the copy ratio display % key Other Countries outside the EU Sharp Electronics Europe GmbH EN1X
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