Sharp UP-820F instruction manual Customer record search by name

Page 94

■Customer record search by name

This function allows you to search the customer file by name for customer records. This function is available prior to/during a transaction.

Procedure

To cancel the operation

To cancel the operation

ˆ

*1

 

G

 

 

 

C

 

 

 

C

 

 

 

 

 

 

 

 

*2Name entry

 

eor c

 

 

Select a name by

 

Sales registration

 

 

 

 

 

 

 

(max. 16 characters)

 

 

 

cursor or touching.

 

The customer code

The name input box is displayed.

The search results

input box is displayed.

 

are listed in the alphabetical order.

*1:

*2:

NOTE

To search by code, enter a customer code.

You don’t need to enter the whole name. The POS terminal searches for the names that partially match the inputted character(s).

•When a wrong code is registered, take the following procedure to cancel it. If no item has been entered, press the ckey.

If the item entry has been made, perform the subtotal void operation.

Example

Key operation

 

Display

 

 

 

ˆ

G

Enter “N”. (Names beginning with “N” are listed on the screen.)

Select “NAME3”. 2500 1

Î

▼

▼

92

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Contents UP-820F Avertissement För att helt koppla från strömmen, dra ut stickproppenWarnung AdvertenciaIntroduction Contents Page Page Page Page Page Front view Part Names and FunctionsExternal View Rear viewPrint head release lever PrinterCutter open tab Keyboard RS232 Connector/SD Card SlotOpening the RS232 connector cover Opening the SD card slot coverStandard keyboard layout Optional keys RTN Credit customer advance order key Customer bill keyMask key Key Default text Default key text on the displayKeyDefault text MoreEXCH1 thru P1 thru P8CA2 thru CA5 ThruClerk code entry 1 through Clerk KeysContactless clerk keys optional Clerk entry keysDisplay Operator display touch panelReceipt ON/OFF status indicator R Stock alarm indicatorVAT shift status indicator VMP file full indicator 1, 2, orUp down keys Screen save modeRefer to the REG mode screen example Next/Previous record keyMode selection window Selecting an Operating ModeOperating Modes Returning to the mode selection window Mode SelectionSelecting a mode ProcedureReceipts Built-in Printer Sample ReceiptAddition receipt type Receipt for Remote Printers KP#1-KP#9Type of receipts Addition receiptSingle/double receipt type When you select this type Double receipt Single receiptDouble addition receipt type Addition + single receipt type When you select this typeDouble addition + single receipt type Sorted Receipt Function Example Key operationAddition + single receipt type Receipt and journal paper rolls Prior to EntriesPreparations for Entries Receipt ON/OFF functionCashier assignment Clerk + cashier system To sign on Error WarningWMF clerk key system option To sign off CashItem Selection from the Menu Keys on these menus are shown as examplesExample Select the Opxz mode and perform the following operation Starting Cash Memory Entry680 `5 à c EntriesItem Entries Single item entries1200 `16 s EAN entries ProcedureExample Key operation Display Example Key operationMultiplication entries Repeat entriesExample Key operation Print Normal method 165 250 ` 100 `5012345678900 s A1 .8 Select PLU code 25 from the menu Procedure FF method Split-pricing entriesX10 600Successive multiplication entries 5045678912304 s A3 x5 Select PLU code 50 from the menuSics entries 400 600 `Single item cash sale SICS/single item finalize SIF entries SIF entriesAuto scale entries Procedure FF method Scale entriesS 0 c Manual scale entries Procedure FF method0 c 200 Non-turnover sales2700 Non-turnover saleGlobal type Special Entries for PLU/EANPromotion function Sale Item-A Item-C Item-B Subtotal Discount TotalTotal 10.60 Individual typeDiscount is not allowed TwoPrinting leading link PLU/EAN and total sales amount PLU/EAN link entriesEAN learning function Example Case of link PLU Key operation Print750 c EAN/ITF-to-PLU conversionExample Key operation Print 5099887654302 s EAN-to-PLU conversion1234567890123456 1234567890000001 PLU/EAN information inquiry view functionITF-to-PLU conversion Select 1 YESEAN price change function Procedure Price change modeÀeor c Changing price during a transactionCombo meal PLU/EAN entries Example Price change mode Key operation Print600 Ê 5087654321106 s17 s W16 s 12 s With/without entriesPLU Menu entries Select PLU codeAutomatic return mode for PLU levels PLU level shift for direct PLUsLock shift mode for PLU levels Level 1 PLU code 1, PLU codeLock shift mode for price shifts Automatic return mode for price shiftsPrice level shift PLU price level 1 PLU code 1 @1.91, PLU code 2 @0.79 Condiment entries for PLUPLU price level 2 PLU code 1 @2.00, PLU code 2 @0.99 Touch Rare on the keyboard Touch MASHED.P on the keyboard Happy hour X1 2 cPint entries Between 900 AM and 1100 AMSingle entries Crate entriesExcepting the time range from 900 AM to 1100 AM Use this type of entry to sell a crate of one kind of drinkCombination entries AllowedDifference subtotal Differ ST Display of SubtotalsSubtotal Your POS terminal provides the following types of subtotalsExample Normal method Key operation Print Finalization of TransactionCash or check tendering Check tendering Key operation PrintCash or check sale that does not need any tender entry 500 cMixed tendering check + cash Credit sale950 c Mixed-tender sale cash or check tendering + credit tenderingVAT/tax system Computation of VAT Value Added Tax/TaxAutomatic VAT 1 through 3 and tax 4 through 6 system Z c VAT shift entriesOr a New guest ProcedureGuest Check GLU Guest look up GLU systemAdditional ordering Procedure Deposit entries1001 e 5000 \ Transferring guest checks out or in Transfer-in/out1001 g 5000 Transferring guest checks outBill printing Transferring guest checksBill totalizing Intermediate GLU readingBill totalizing/bill transfer Bill transferBill separating 1001 g 1002 gBill separating by item Example Key operation Display 1002 g Touch the item to be separatedBill separating by amount Example Key operation Display 1003 g 2000 eBill separating by person Example Key operation Display 1004 gRecall GLU √ ıTransaction migration 1005Ordering Systems New/additional ordering ProcedureCustomer advance ordering Select NEW Select MO 27/10/2008 1430 e 2300 Credit customer advance ordering New or additional ordering menu-based entriesSelect NEW Select WE 29/10/2008 1830 e 3500 Order masks Article order masksUniversal masks Percent calculations premium or discount Auxiliary Entries100 @ Discount entriesReturn entries 300 ` 250 `Refund entries Discount for item entries Example Key operation PrintPrinting of free text Printing of non-add code numbersExample Case of before item entry Key operation Print Tip-in entries Payment Treatment300 300 c 1500 hCurrency exchange Currency description textReceived-on-account entries Mixed tendering system Procedure800 c 12345 = 4800 a 4000 h12345 4800 a Cash only system ProcedurePaid-out entries 6789 = 3000 cTransferring cash Or QNo-sale exchange 6789 2500 qVIP sales Service chargeCashing a check 6789 = 3000 hCustomer Management Or cBasic operations Name5e Addr5eKey operationPrint Customer record search by name Name and address printing on receipt/bill 3800200 2 c Customer bill printingClerk sign-on Employee FunctionClerk/manager sign-on Manager sign-onEmployee’s working time recording Time-in/out and break-in/out operationsExample Key operation Display Time-edit operation Employee’s working time shift 100 Customer Relation ManagementDiscount groups Discount group shift101 C cBonus points Key operation Print Redemption of bonus pointsWaste Mode 1023 c Training Mode103 104 Supervisor Clerk1010 g 2 c Overlapped Clerk Entry105 600 328 CorrectionCorrection of the Last Entry Direct Void 106Indirect void by key sequence operation 107Indirect void by cursor/touching operation Indirect void by cursor operationSubtotal Void 108109 Special Printing FunctionCopy Receipt Printing Copy is printed on the copy receiptValidation Printing Function Guest Check Copy110 Barcode Printing 111Entertainment Bill Procedure E.BILL Print sample112 Override Entries Manager ModeEntering the Manager Mode 113Bill Recording/Bill Void Procedure ExampleTip Paid Entries 114Correction after Finalizing a Transaction Incorrect receipt Cancellation receipt115 Flash report Reading X and Resetting Z Sales TotalsHow to take an X1/Z1 or X2/Z2 report 116117 Report type Description Operating modes Data to be enteredEMP. Adjustment 118119 EAN-13Compulsory Cash/Check Declaration CCD 120Non-accessed customer deletion Non-accessed EAN and Customer DeletionNon-accessed EAN deletion 121Programming Keyboard Layout How to Use the Programming Keyboard Sheet122 Entering alphanumeric characters How to Program Alphanumeric CharactersUsing character keys on the keyboard Editing text124 Entering character codesCharacter code Programming screen ProgrammingBasic Instructions 125126 Programming exampleSelect 1 Article Article screen will appear 127 Character entryArticle Programming 128Department 129130 Sign Use the selective entry Entry Type Use the selective entry Mode parameterDEPT. Code Use the numeric entry Base QTY Use the numeric entryPLU/EAN 132TAXABLE1 through 6 Use the selective entry NON-ACCESS Use the selective entryDynamic EAN Pint Base QTY Use the numeric entryPLU range 134Thru 50 For the direct PLU menu key PLU menu key135 PLU or Menu Use the numeric entry136 Combo mealLink PLU/EAN table Combo Meal Use the numeric entryCondiment table PLU condiment table137 Next condiment Table numberEnter the next condiment table number max digits 138Next Link TBL# Use the numeric entry PLU#01 through #28Level 1 through Promotion table global/individual type139 Text Use the character entryTrip Level Use the numeric entry Promotion table140 Trip LEVEL1 through 25 Use the numeric entry141 Crate tableNumber of Bottle Use the numeric entry 142 EAN-to-PLU converting tableITF-to-PLU converting table Enter a PLU codeEAN Non-PLU code format 143Scale table Press code for EAN144 145 PLU/EAN stockEAN delete NEW Stock Use the numeric entry146 Direct Key ProgrammingDirect key Assigns the key as a direct PLU key147 Functional ProgrammingDiscount key !through Percent key148 Percent key ¡through ªGroup discount key L through a Entry Type Use the selective entryDeposit Halo High Amount Lockout Use the numeric entry Commission149 Text Use the character entry Description for the deposit150 Miscellaneous functionsText Use the character entry Description for the tip Bonus point table 151Bonus redemption 152 Media Key ProgrammingCash key Bill Print Use the selective entryCheck key h through Ò 153Credit key Ó through Œ Check key154 Charge key Credit keyCheck cashing 155156 157 Currency moneyAmount for the currency money max digits Text Programming Training Text/Clerk Programming158 159 Function textThis void is applied to opened GLU P Y 160PLU group text Department group text161 162 PLU hourly group textPLU information text Up to 20 characters can be enteredPersonnel Programming 163Clerk 164165 166 State Enables VAT shift entry Not Disables VAT shift entryCashier Name for the cashier. Up to 12 characters can be entered167 ManagerYou can program a secret code for each manager Employee Use the numeric entry Employee168 Daily Work Time Use the numeric entry169 Job location tableWorking time shift Salary Amount Use the numeric entry170 Entry of 0 disables the use of contactless clerk keysContactless key Clerk Name Use the character entryProhibition of the contactless key 171Terminal Programming 172Date/time Date/Time SettingOptional Feature Selection 173174 Function prohibitionOPX/Z Report Use the selective entry Receipt Drawer Use the selective entry 175Open GLU Display Use the selective entry Void After ST-KEY Use the selective entryFunction selection 176177 Printing selection 178179 Payment VP Use the selective entry 180With EX1 Displays both in domestic and EX1 currencies Charge Charge amount dataPrice Convert Use the selective entry 181Euro JOB Use the selective entry Zero skip Report Programming182 General report format 183Transaction report format 184RA2 185Clerk report format Select Skip or not Skip for the following items using186 Hourly report 187Stacked report 188189 Parameter Starting price/ending price 0 through NON Accessed EAN Non-accessed EAN report190 Charge account reportMessage Programming 191Validation printing text Receipt logoFree text 192Payee name Slip textSlip footer Entertainment bill messageScrolling message for pole display 194195 Function Key ProgrammingFunction key Function menu key Setting function menu key Procedure196 197 Setting menu title ProcedureMenu Title Use the character entry Text for the menu title 198 Function keyKEY Text Use the character entry Function menu key list 199Device Configuration Programming Journal printer Built-in printer201 202 Receipt printerSlip printer Auto Cutter Use the selective entry Auto cutter functionPrint Type Use the selective entry Remote printer KP#1 through KP#9203 Second KP Use the numeric entryPole display Scale/On-line204 Rate Sign Use the selective entry Minus rate Tax Programming205 TAX Rate Use the numeric entry206 Customer ProgrammingCustomer code Address Use the character entry207 Customer programmingLimit Charge Use the numeric entry Branch programming Procedure Branches Use the numeric entryOrder Mask Programming 208209 Procedure Mask NO. Use the numeric entryTransfer mask programming You can specify a mask no. to be used as stock transferBackup data send Backup Data Send ProgrammingBackup Data Receive Programming Backup data receiveAT Close Stor Use the characteristic entry On-line Configuration ProgrammingAT Open Store Use the characteristic entry 211212 Price Mode ProgrammingPint PRICE1 through 8 Use the numeric entry Auto menu programming Setting auto menu ProcedureAutomatic Sequencing Key Programming 213214 Select 2 Menu Title Enter a menu titleAuto key sequence programming 700 1 c215 Installing SD card SD Card Mode216 217 Save & ClearProgram reading sequence Description Available modeReading of Stored Programs 218219 Data clear Electronic Journal/Data ClearElectronic journal 220221 EAN or UPC codeReceipt/journal, non-PLU 222 EAN file Add-on code223 Euro status Euro Migration Function224 Items Type B Type C Type DAutomatic Euro modification operation 225Important note Case of Printer Error Operator MaintenanceCase of Power Failure Thermal Printing227 Installing the paper roll Installing and Removing the Paper RollRecording paper specifications 228229 Installing the journal paper rollRemoving the paper roll Removing the receipt paper roll230 Removing the journal paper roll231 How to pull the receipt paper after the printingPrevention of paper jams Keep the following points in mind to prevent paper jamsRemoving a paper jam 232Cleaning the Print Head 233Fault Checking Before Calling for Service234 List of Options Options235 Specifications 236Page Page Umweltschutz Geräuschpegel LpA 61,2 dB Gemessen nach EN ISOEnvironment Protection Protection de l’environnementUP820FVMIE10
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UP-820F specifications

The Sharp UP-820N and UP-820F are advanced electronic cash register systems designed to enhance the efficiency of retail and hospitality operations. Renowned for their reliability and comprehensive features, both models cater to the diverse needs of businesses while streamlining transaction processes.

One of the main features of the UP-820N and UP-820F is their user-friendly interface. With large, intuitive touchscreen displays, staff can quickly navigate through various functions, allowing for faster service during busy periods. The high-resolution screens ensure that all necessary information is clearly visible, reducing errors during transactions.

Both models come equipped with a robust memory capacity, enabling businesses to store a significant number of items and pricing information. This is particularly beneficial for retailers with extensive product ranges, allowing for easy access and management. Furthermore, the cash registers support multiple pricing levels and customer discounts, ensuring that businesses can cater to various marketing strategies and customer needs.

The UP-820N and UP-820F utilize advanced thermal printing technology, which enhances the speed and quality of receipt printing. This feature not only improves customer service but also reduces the likelihood of paper jams and other printer-related issues. Additionally, they offer customizable receipt options, allowing businesses to include branding elements, promotional messages, or product details.

Connectivity is another standout characteristic of these cash registers. Both models support peripheral devices, such as barcode scanners and cash drawers, enabling seamless integration into existing systems. The UP-820F version includes enhanced connectivity options, such as Ethernet and USB ports, for easy data transfer and system updates.

Security is paramount in the UP-820N and UP-820F models, with features such as user access control and secure cash management. Business owners can set individual access rights for staff, limiting access to sensitive information like sales reports and financial data.

In summary, the Sharp UP-820N and UP-820F are versatile electronic cash registers offering numerous features that improve operational efficiency. With their user-friendly interfaces, substantial memory capacity, advanced printing technology, robust connectivity, and security measures, these models are excellent choices for businesses looking to modernize their transaction processes and enhance customer satisfaction.
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