Sharp XE-A21S instruction manual Before Calling for Service, Error code table

Page 77

10Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

 

Fault

Checking

 

 

 

(1)

The display shows symbols that do not make sense.

• Has the machine been initialized properly as shown

 

 

“GETTING STARTED”?

 

 

(Note that initialization clears all the data and programmed

 

 

settings stored in memory.)

 

 

 

(2)

The display won’t be illuminated even when

• Is power supplied to the electrical outlet?

 

the mode switch is turned to any other

• Is the power cord plug out or loosely connected to the

 

position than “OFF”.

electrical outlet?

(3)

The display is illuminated, but the whole machine

• Is a clerk code assigned to the register?

 

refuses registrations.

• Is the mode switch set properly at the “REG” position?

 

 

 

(4)

No receipt is issued.

• Is the paper roll properly installed?

 

 

• Is there a paper jam?

 

 

• Is the receipt function in the “OFF” status?

 

 

• Is the print roller arm securely locked?

 

 

 

(5)

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly?

 

 

• Is there a paper jam?

 

 

• Is the journal printing selected in the printing style

 

 

programming? (If the receipt printing is selected, the paper

 

 

is not wound around the take-up spool.)

 

 

 

(6)

Printing is unusual.

• Is the print roller arm securely locked?

 

 

• Is the paper roll properly installed?

 

 

• Are the print head/sensor/roller clean?

 

 

 

Error code table

When the following error codes are displayed, press the lkey and take a proper action according to the table below.

Error

Error status

Action

code

 

 

 

 

 

 

 

 

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E03

Undefined code is entered.

Enter a correct code

E07

Memory is full (in the akey programming).

Program the akey within 25 steps.

E11

Compulsory depression of the skey for

Press the skey and continue the operation.

 

direct finalization

 

 

 

 

E12

Compulsory tendering

Make a tendering operation.

E32

No entry of a clerk code

Make a clerk code entry.

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong entries in the

 

 

void mode.

 

 

 

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Contents Electronic Cash Register Caja Registradora Electronica For Your Records U T I O N IntroductionFor Easy Set-up, see Getting StartedContents Auxiliary Function Programming Correction After Finalizing a Transaction Void modePrinter Parts and Their FunctionsExternal View Front view Keyboard layout Mode Switch and Mode KeysKey names 11 MDisplays Machine state symbolsDrawer Lock Key Operator display Customer display Pop-up typeBe careful with the paper cutter, so as not to cut yourself Getting StartedInstalling a paper roll Date Time Tax When not using the take-up spool using as receipt paperWhen using the take-up spool using as journal paper Starting sales entries Printing the help menu Help FunctionPrinting guidance messages Key operation PrintMemo Things to do after you close your store Things to do before you start sales entriesThings you can do for sales entries Basic Sales Entry Example Basic Sales Entry1500 5000Power Save Mode Error WarningError escape function Clerk assignmentPLU/sub-department entries Item Entries Single item entriesDepartment entries Multiplication entries Repeat entriesSplit pricing entries Finalization of Transaction Cash or check tendering Single item cash sale Sics entryDisplaying Subtotals Cash or check sale that does not require entry 300 +Charge credit sale Mixed-tender sale725 515 Ts t Us t 800 50 tTax Calculation Automatic tax Manual taxTax status shift 25 TUp 400 U1345 T 1050 TUDiscount and premium entries using the discount key Optional Features140 570 10 % 800 + P5 %100 575 +675 250 f+Applying manual conversion rate Applying preset conversion rateAuxiliary Payment Treatment Currency conversion No sale exchange Received-on Account and Paid-out EntriesAutomatic Sequence Key akey Entries 12345 s 4800 rCorrection of the Last Entry direct void Correction600 328 1310 1755 + Subtotal VoidPrior to Programming Procedure for programmingBasic Function Programming Date and Time ProgrammingTime Tax programming using a tax rateTax Programming for Automatic Tax Calculation Function 1430 sSample tax table 12 sTax table applicable to the add-on tax 111 100 @ 11 @First figure Limitations to the entry of minimum breakpointsExample 8% Quantity for doughnut tax exempt for Canadian tax system19 @ Modification of the left tax tableDepartment status Department ProgrammingPLU Price Look-Up and Sub-department Programming Preset unit price00011173 @ 1000125 # Unit price and associated department assignmentPLU/sub-department selection 10 P 25 % 7674 Miscellaneous Key ProgrammingRate for %, &and Amount for 200Percent rate limitation for %and Function parameters for %, &and00011006 @ Function parameters for00 @ +/- signCor c Function parameters for C, cand Awhen using as CA keyEntry digit limit for r, Rand t 018 @Hijk N01 Using character keys on the keyboardText Programming Entering character codes with numeric keys on the keyboardAlphanumeric character code table 231Department text S2 PPLU text item label Function text46 @ Card s List of function textsLogo messages Clerk namesDavid s Logo print format 6 typesS1 @ Advanced ProgrammingSSS sA S2 @ 90 @ *A aConsecutive numbers Electronic Journal EJ ProgrammingAction when EJ memory area is full PGM mode operation records typeFunction parameters for EJ S68 @ 00100002 sAVarious Function Selection Programming S5 @Function selection for miscellaneous keys 00000100 sAReceipt print format Print formatFunction selection for tax Printing styleCompression printing Other programmingGST Tax calculation system10 @ *ABCD s a Power save mode11 @ Logo message print format50 @ Online time out settingThermal printer density 35 @ 30 sA88 @ Training clerk specification for training mode86 @ Language selectionReading Stored Programs Auto key programming Automatic sequence keyKey sequence for reading stored program Auto 2 p100 +Programming report Sample printouts1000 Training ModeProgramming report Printer density programming report Auto key programming reportSummary of Reading X and Resetting Z Reports Reading X and Resetting Z of Sales TotalsSample report Daily Sales Totals Full sales reportPLU sales report Clerk reportsHourly report Periodic Consolidation Full sales report710 @ a @ aPrinting journal data on the way of a transaction Sample printOverride Entries Incorrect receipt Cancellation receipt250 1500 #List of functions HOW to USE AN SD Memory CardWhat You Can Do with an SD Memory Card Recommended SD memory cards Case of SD ErrorSD error code table Inserting and Removing an SD Memory Card 140 @ sFormatting an SD Memory Card Inserting an SD memory card148 @ s 144 @ s145 @ s Saving and Restoring All the Data147 @ s 141 @ s650 P @ s Writing and reading all the programming dataPrinting of electronic journal 750 P @ s740 @ s Case of Printer Error Operator MaintenanceCase of a Power Failure How to set the paper roll Paper specificationReplacing the Batteries Replacing the Paper RollRemoving the paper roll Installing the paper rollInstalling the receipt paper roll Installing the journal paper roll Removing a Paper Jam Cleaning the Printer Print Head / Sensor / RollerRemoving the Drawer Opening the Drawer by HandError code table Before Calling for ServiceXE-A21S SpecificationsIntroduccion Para realizar la configuraciónImportante Con facilidad, vea el apartadoProgramacion DE LAS Funciones Basicas Para el inicio rápido IndiceSelector de modo y llaves de modo Partes Y SUS FuncionesVisualizadores Símbolos del estado de la máquinaPara Empezar Impresión del menú de ayuda Funcion DE AyudaImpresión de mensajes de guía Operación de teclas ImpresiónEjemplo de operación de teclas Registro Basico DE VentasEjemplo de registro básico de ventas Registros de sección Aviso de errorRegistros de artículos Registros de un solo artículo Registros de multiplicación Registros repetidosRegistros de precios divididos Registros de PLU/subsecciones~ s 950 a c 800 50 t a Caracteristicas Opcionales675 *-A ~ m10 % a800 +7 P5 %A Correccion Hora Programacion DE LASProgramación de la fecha y de la hora Fecha Tabla de impuestos de muestra Tabla de impuestos aplicable al impuesto añadido@2 @4 @12 sA Estado de sección Programación de seccionesPrimer número 1 ó Segundo número 1 a Limitaciones para el registro de puntos de división mínimosAsignación de precios unitarios y de secciones asociadas Precio unitario preajustadoProgramación de PLU codificación de precios y subsección Programación de teclas misceláneas Tasa para %, &y Selección de PLU/subsecciónImporte para Límite de tasa porcentual para %yLímite de dígitos de entrada para r, Ry t Parámetros de función para %, &yParámetros de función para Programación de texto Co cEmpleo de las teclas de caracteres del teclado 1Elemento Selección RegistroP!FRUTA sA Texto de secciónTexto de PLU etiqueta de artículo Lista de textos de función Texto de funciónSímbolo de divisas Nombres de dependienteMensajes de membrete Programacion Avanzada Impresión temporal de EJ durante una transacción Programación 1 de selección de diversas funcionesTipo de registros de operación en el modo PGM Acción cuando el área de memoria de EJ está llenaFormato de impresión Selección de función para teclas misceláneasFormato de impresión de recibos Código de tarea Elemento Selección RegistroOtras programaciones Selección de función para impuestosSistema de cálculo de impuestos Impresión comprimidaFormato de impresión del mensaje del membrete 11 @ *A s aAjuste de fin de intervalo en línea Densidad de impresora térmicaLectura de programas almacenados Modo DE InstruccionProgramación de la tecla Auto Tecla de secuencia automática Resumen de informes de lectura X y reposición Z Lectura X Y Reposicion Z DE LOS Totales DE Ventas@ a 7 P @ a Lectura Y Reposicion DE Informes EJComo Emplear UNA Tarjeta DE Memoria SD Registros DE AnulacionInserción y extracción de una tarjeta de memoria SD Inserción de una tarjeta de memoria SD145 @ s 1 a 140144 148 147 141750 P @ s 1 a 740 @ s 1 aEn caso de corte de la alimentación En el caso de error de impresoraPrecauciones al manejar la impresora Reemplazo de las pilasExtracción del rollo de papel Reemplazo del rollo de papelInstalación del rollo de papel Forma de colocar el rollo de papelManera Extracción del papel atascadoAntes de solicitar el servicio de un técnico Extracción del cajónAbertura manual del cajón Tabla de códigos de error Limited Warranty Sharp Plaza, Mahwah, New Jersey BE-SHARP Sharp Electronics Corporation
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