Runco VX-6000D Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Page 92

5.3

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-6000d.

If you encounter an issue not described here or in Section 3 (refer to Installation Considerations on page 20), or if the suggested solutions fail to resolve the problem, please contact your Runco dealer or Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

The projector does not turn

The VX-6000d is not

• Ensure that the VX-6000d

on after initial installation. The

 

plugged in or the AC outlet

 

is plugged in and that the

power LED on the front of the

 

is not active.

 

AC outlet is active.

DHD Controller lights red after

The serial connection from

• Ensure that the Display

you press the power button.

 

the DHD Controller to the

 

Control (RS-232) output

 

 

VX-6000d is incorrect.

 

from the DHD Controller is

 

 

 

 

properly connected to the

 

 

 

 

RS-232port on the

 

 

 

 

VX-6000d (see Figure

 

 

 

 

3-10).

 

The remote control

Replace the batteries.

 

 

batteries have run out.

 

 

 

 

 

 

The projector and DHD

Faulty or incorrect video

• Ensure that the HDMI

Controller are both on, but

 

connection between the

 

output from the DHD

there is no picture and

 

DHD Controller and the

 

Controller is properly

on-screen menus do not

 

VX-6000d.

 

connected to the HDMI

appear.

 

 

 

input on the VX-6000d

 

 

 

 

(see Figure 3-10).

 

 

 

 

The projector and

Incorrect source selection.

• Select the correct source.

DHD Controller are both on

Source component is not

• Turn on the source.

and menus appear

 

turned on.

 

 

on-screen, but there is no

Source component is

Check video connections

picture.

 

connected incorrectly or

 

to source component.

 

 

not at all.

 

 

 

 

 

 

 

A projected image from a DVD is split or otherwise scrambled.

Image is too bright and/or lacks definition in the bright areas of the image.

DVD player is connected to the Component input and set to progressive scan mode.

Contrast is set too high.

Turn off progressive scan on the DVD player. Or, connect the DVD player to the HD1 or HD2 input.

Lower the contrast setting.

Image appears “washed out”

• Brightness is set too high.

• Lower the brightness

and/or dark areas appear too

 

setting.

bright.

 

 

 

 

 

Colors in the image are

• The Red/Pr, Green/Y or

• Ensure that the source

swapped (for example, reds

Blue/Pb outputs from the

outputs are connected to

appear blue or vice versa) on

source are connected to

the correct DHD Controller

one or more sources.

the wrong inputs on the

input.

 

DHD Controller.

 

 

 

 

76

Runco VX-6000d Installation/Operation Manual

Image 92
Contents VX-6000d VX-6000d VX-6000d/CineWide VX-6000d/CineWide with AutoScopePage RuncoCare Standard Two Year Limited Warranty RuncoCare Standard FeaturesRuncoCare Claim Procedure Page Copyright and Trademarks Important Safety Instructions Compliance Information Declaration of ConformityFCC Part Page Table of Contents Ceiling Mounting Inverted Maintenance and Troubleshooting SpecificationsOperation External ControlTable of Contents Xiv List of Figures Xvi Introduction About This ManualUsing This Manual If you need Turn toDescription, Features and Benefits Format screenOptional Accessories Controls and Functions VX-6000d at a GlanceVertical Lens Shift RS-232C RJ-11 female connector VX-6000d Rear PanelDHD Controller Front Panel DHD Controller Front PanelDisplay Control DHD Controller RearPanel Inputs 4. USB VX-6000d Remote Control Units Standard DHD Remote ControlComp Component On / OFFCursor Buttons Memory Preset Buttons Aspect Ratio Selection Buttons169 Letbox LetterboxVX6K Setup Remote Control FunctionsControls and Functions Installation Remote ControlBattery Installation Setup Remote Standard DHD RemoteOperation Other surfacesStep Procedure For Details, Refer to Quick SetupInstallation Overview Installation Projector Installation OptionsInstallation Type ConsiderationsVX-6000d Lens Options and Throw Ratios Throw DistanceCeiling Installation Floor InstallationVertical and Horizontal PositionHorizontal Lens Shift Example Only Vertical and Horizontal Lens Shift Limits Synchronization Issues Possible Audio Latency for Various Input/Output TimingsFolded Optics Audio/VideoInstalling the Optional CineWide Lens Mount Other Considerations7shows the VX-6000d/CineWide with AutoScope motor assembly VX-6000d with Ceiling Mount Adapters/Projector Stands AutoScope Lens Motor Installation CineWide Base Plate VX-6000d/CineWideMounting the VX-6000d Connections to the VX-6000d and DHD Controller10. Connecting the VX-6000d to the DHD Controller Connecting Source Components to the DHDHdmi Source Connections See Figure Controller12. Component Video Source Connections DTV-Set-Top BoxComputer RGB Camcorder 13. Rgbhv Source ConnectionsGaming Console 14. Scart Rgbs Source ConnectionsComposite and S-Video Source Connections CamcorderRS-232 Controller ConnectionConnecting 12-volt Trigger Outputs to External Equipment AutoScope Lens Motor18 -volt Trigger Output Connection from Projector Connecting an External IR Receiver to the DHD Controller 19. External IR Receiver ConnectionTurning on the Power HdmiPrimary Lens Adjustments Focus Zoom Iris Vertical and Horizontal Lens ShiftAdjusting the Picture Orientation Vertical HorizontalInstalling and Adjusting the CineWide Anamorphic Lens It is extremely important that the primary lens is properly22. Attaching the Anamorphic Lens to the Lens Adapter Ring Select Triggers from the Service menu Adjusting the Horizontal X Lens PositionInstallation Adjusting the Geometry Anamorphic Lens Top ViewInstallation Using the On-Screen Menus OperationRunco Video ServiceMain Menu Input Source Aspect RatioInput Source Aspect RatioAspect Ratio Settings Remote Aspect Ratio Control Description Button 169Select 169 to view 169 DVDs Hdtv programs in theirRemote Aspect Ratio Control Description Button OverscanPicture PictureTypical Gray Bar Pattern for Adjusting Contrast Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Typical Test Pattern for Adjusting Sharpness Input Position Input PositionAdjust the Phase after adjusting Tracking see below Memory Presets Memory PresetsShould be used by ISF-certified technicians only InformationCalibration CIE 1931 Chromaticity Diagram Color Temperature Presets and Associated Color Points Color Temperature Preset Associated x/y ValuesCopied settings are not retained after a power cycle Copy/PasteInput Names ServiceService Exit Operation Operation 63 and ISF Day/Night Memory Presets Maintenance and Troubleshooting Lamp ReplacementLens Replacement Only trained, authorized Runco dealers should attempt toMaintenance and Troubleshooting Symptom Possible Causes Solution Troubleshooting TipsTroubleshooting Chart Troubleshooting Chart Maintenance and Troubleshooting Port Configuration Serial Command SyntaxExternal Control Serial CommunicationsSerial Commands Input Selection CommandsPicture Adjust Commands Input Position Commands Output Shift CommandsEnter key Exit Return keyWith Toggle Bit = Hex Binary Function Start Using Discrete IR CodesCommand Bits IR Command List Remote Control With Toggle Description Button Name Bit =RC5 Control Codes for the DHD Controller RC5 DataEnter VX-6000d Specifications SpecificationsVX-6000d Specifications Home Theater Calibration Specifications Industry-Standard SpecificationsPower Requirements DimensionsDHD Controller Specifications DHD Controller SpecificationsVX-6000d Dimensions VX-6000d/CineWide Dimensions with Optional Ceiling MountSupported Signal Timings by Input Format Resolution Frequency Rate Hz MHz KHzSupported Timings Supported? √ = Yes, = NoPAL-B/G/H/I PAL-M Specifications Page 020-0769-02 Rev. B May
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