Troubleshooting Guide

MATRIX SWITCHERS

Can I use contact closure to control the switcher?

Is the MAX Series capable of controlling various projectors?

How can I prevent an end user from tinkering with the controls?

port simultaneously.

Contact closure cannot control the MAX Switcher directly, but this can be done using the Altinex CP7317RS unit, which is capable of converting contact closure control into RS-232 commands. The number of relays available limits the number of functions available.

Yes, windows based control software is available to allow easy control of the MAX Series Switcher and other devices connected to the switcher. Please get it from the Altinex website at www.altinex.com in the Download Section.

Press and hold the STATUS/FRONT OFF key until it beeps and all LED’s on Front Panel are disabled except this key.

commands being sent. Also make sure that all commands have a square bracket ‘[‘ before and “]” after each command if the code is set to 1.

Please verify that a correct ID number is assigned to each unit. If a particular group of modules need to be controlled then the unit ID number must be the same for all the modules in that group. The unit ID number 0 will make the MAX unit not respond to any command, while unit ID number 1 in the command will have all units follow the command.

When any Input or Output LED is flashing, please do not use the SAVE, RECALL, or RESET function.

To use the SAVE function, first connect the desired INPUTS to OUTPUTS and then press any memory button from 1 through 8 and keep it pressed until all lights blink and confirmation is given through an audible beep.

To use the RECALL function, make sure no INPUT or OUTPUT LED is flashing and then press the RECALL button until all lights on memory 1 through 8 blink. Then press the desired memory location to recall from 1 through 8.

To verify the connection, press any OUTPUT LED, which will show all inputs, attached to that particular OUTPUT by flashing INPUT LED’s. To verify the

First, make sure that power is connected to the power-input connector and input power is within the range of 90-260 VAC.

Make sure that cables are connected properly and fit snugly. Please immediately replace any defective or damaged cables.

If RS-232 connection is used to control the MAX Series Switcher, then please make sure that the connections to each pin of the RS-232 port located on the back of the unit is as described in step 3 of section 6.

In the video module, please make sure that the input level of the video signal RGB is 1.2 V p-p. In the audio module, the input level of the audio signal is 5 V p-p.

If a control system is used to control the switcher through an RS-232 port, make sure that there is at least a 50 ms delay between two adjacent

connection of any particular output, please press the desired output. All attached inputs to that output will have an LED flashing.

If you are using RS-232 control for this unit, please follow the connection instructions as described in the manual and verify the operation with downloaded software for PC’s from the DOWNLOAD section of the Altinex website: www.altinex.com.