Troubleshooting

Problem: I can only record images/video from one camera!

Solution: The RedAlert can only record one camera at a time. While it is possible to monitor two cameras at once (one wired, one wireless) it is not possible to record both at once. If using PIP (Picture in Picture) MODE, the RedAlert will record images/video from the primary selected camera only.

Problem: The RedAlert will only pick up one of my wireless cameras.

Solution: Whilst the RedAlert can be tuned to four wireless channels, it can only

monitor one of them at a time. There is no automatic switching function: if you want to change the wireless channel that the RedAlert is monitoring, you need to do this manually by pressing the SET button. For this reason, we do not recommend using multiple wireless cameras with the RedAlert.

Problem: The picture quality is poor when I use a wireless camera, or so distorted as to not qualify as a picture.

Solution: Your camera’s signal is probably suffering from signal blockage or interference. Try realigning the antennas (sometimes an inch can make all the difference) or moving the RedAlert itself. You may need to try moving the camera, as well. If this does not help, you may need to shut down other wireless equipment operating nearby to the RedAlert. Check page 11 for more information on interference, and how it might be overcome.

Problem: There seems to be a red haze in picture.

Solution: This is most likely caused by a strong light source (such as the sun)

shining directly into the lens of the camera. This is simple to remedy: face your camera away from light sources, or use a lens hood for the camera to stop light entering the lens directly.

Problem: The foreground is too dark, whilst the background is too bright.

Solution: The RedAlert uses automatic exposure adjustment to keep the majority of the image correctly lit up, without you having to adjust anything. However, this means that if what you want to see is in shadow when there’s something else in full sun in frame, the shadowy areas might black-out altogether. The best solution is to make sure that the majority of the cameras view (particularly the centre) is taken up with the lighting conditions you want to see detail in. The automatic exposure will do the rest!

Problem: All I see at night is black!

Solution: Whilst both the cameras that optionally come with the RedAlert have

limited night vision, it is just that: limited. The cameras use infrared LEDs to “see” in the dark (infrared is a type of light that human eyes cannot see) the range is limited to approximately 16ft/5m. If there is nothing within that range, the cameras will see nothing! Also, darkly colored objects (such as a black car) may not reflect enough infrared light for the camera to see them clearly. The best solution is to simply move the camera closer to what you want to see.

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Swann SW244-WDW, SW244-WDS, SW242-WRA, SW242-WDV warranty Troubleshooting
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SW242-WDV, SW242-WRA, SW244-WDS, SW244-WDW specifications

The Swann SW242-WDV is a sophisticated security camera that exemplifies modern surveillance technology, designed to provide robust monitoring solutions for both residential and commercial environments. With an array of impressive features, the SW242-WDV stands out for its user-friendly design and reliability.

One of the main features of the SW242-WDV is its high-resolution video capture, offering 1080p Full HD recording quality. This clarity ensures that users can easily identify faces, license plates, and other critical details in the monitored areas. The camera is equipped with a wide-angle lens, typically offering a field of view around 90 degrees, enabling it to cover large areas without the need for multiple units.

The SW242-WDV also integrates night vision capabilities, thanks to its infrared technology. This allows the camera to maintain optimal visibility even in low-light conditions, ensuring 24/7 surveillance without compromising image quality. Users can rely on this feature to monitor their property effectively around the clock.

Another key characteristic is its weatherproof design, making the SW242-WDV suitable for both indoor and outdoor installations. With an IP66 rating, this camera is resistant to dust and capable of withstanding harsh weather conditions such as rain and snow, thereby ensuring its longevity and uninterrupted functionality.

For connectivity, the SW242-WDV supports Wi-Fi and can be easily integrated into existing home or office networks. This connectivity allows for seamless remote viewing through a compatible smartphone app, giving users the freedom to monitor their properties in real time from virtually anywhere in the world. The camera also supports motion detection, sending push notifications to users' devices upon detecting movement, which enhances its security features.

Additionally, the camera can be paired with various storage options, such as cloud storage or local storage through SD cards, ensuring that recorded footage is preserved and easily accessible when needed. The device’s compatibility with digital video recorders (DVRs) further enhances its utility, allowing users to set up comprehensive video surveillance systems.

In summary, the Swann SW242-WDV is a reliable and versatile security camera, offering high-definition video, night vision capabilities, rugged weatherproof design, and flexible connectivity options. These features make it an excellent choice for anyone looking to bolster their security measures efficiently and effectively.
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