Troubleshooting Guide, LED is not LIT, No Sound

MULTITASKER™

4.Set Ramp Time

Starting from the Main Menu, set the ramp time to 10 seconds using the keystrokes below.

2 Select SETUP Menu

3 Select Set Ramp Time

4	Select Ramp Time = 10 seconds
ESC	Return to SETUP menu
ESC	Return to the MAIN Menu

5. Display Card Status

Starting from the Main Menu, follow the keystrokes below.

3	Display card status

NOTE: The status will be displayed, followed by the Main Menu being redisplayed.

TROUBLESHOOTING GUIDE

We have carefully tested and have found no problems in the supplied MT109-100; however, we would like to offer suggestions for the following:

8.1 LED IS NOT LIT

Cause 1: The card is not plugged in.

Solution: Plug the card in all the way. If the LED turns on, the problem is solved. If the LED is still not on, see Cause 2.

Cause 2: The card is not plugged in all the way.

Solution: Push the card in all the way. If the LED is still not on, see Cause 3.

Cause 3: The card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work and the LED turns on, the problem is the card cage slot. The card cage may require service. Please, call ALTINEX at

(714)990-2300. If the other slots do not work and the LED is still not lit, see Solution 2.

400-0095-005

Solution 2: Take any other known good card with an LED and verify that the slot used is good by seeing if the other card’s LED lights in that slot. If it lights, then the original card may be the source of the problem. Please, call ALTINEX at (714) 990-2300.

8.2 LED IS BLINKING RED

Cause 1: The CPU on the card is not working properly.

Solution 1: Look at the card and verify that there is no damage. If there is no damage, see Solution 2.

Solution 2: Verify that all ICs are seated in their sockets. If the LED is still blinking red, see Cause 2.

Cause 2: The card and its serial device are not communicating.

Solution: Turn the system off and then on again. If there is still an error, see Cause 3.

Cause 3: RS485 communication error.

Solution 1: Make sure that the card is pushed all the way into the slot. If there is still an error, see Solution 2.

Solution 2: Turn the system off and then on again. If there is still an error, see Solution 3.

Solution 3: Please,

call

ALTINEX

(714)990-2300.

8.3NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that it is working at an appropriate volume level and all source connections are correct. If the source is working and there is still no sound, see Cause 2.

MT109-100 specifications

The Altinex MT109-100 is a high-performance audio and video switcher designed for seamless integration in various environments, including corporate settings, educational institutions, and live events. Renowned for its reliability and advanced features, the MT109-100 is an essential tool for professionals seeking effortless management of multimedia sources.

One of the standout features of the MT109-100 is its ability to handle multiple input and output configurations. The device supports a variety of video formats, providing compatibility with both analog and digital sources. This versatility ensures that users can connect different devices, such as computers, projectors, and monitors, without the need for additional adapters or converters.

In terms of video processing, the MT109-100 uses advanced scaling technology that allows for optimal video quality. It can automatically adjust resolutions to match the output display, ensuring that images are presented in the best possible clarity. This feature is particularly beneficial in environments where multiple display types are in use, as it guarantees a consistent visual experience.

The MT109-100 also includes several audio management capabilities. It is designed to support various audio formats, enabling users to switch between different sound sources seamlessly. The integrated audio mixer further enhances user experience, allowing for adjustments to be made easily and efficiently during presentations or events.

Ease of use is another hallmark of the MT109-100. The device is equipped with a user-friendly interface, featuring an intuitive control panel that simplifies navigation and operation. Additionally, the switcher supports remote control functionality, providing flexibility for users who prefer to manage their system from a distance.

Robust build quality and reliability are critical aspects of the MT109-100. Built to withstand the rigors of heavy use in demanding environments, its durable construction ensures that it remains dependable even under high workloads.

In summary, the Altinex MT109-100 is a versatile and high-quality audio/video switcher that stands out for its extensive features, including multi-format support, advanced scaling for video quality, comprehensive audio management, user-friendly operation, and robust durability. It is an ideal choice for professionals who require a reliable solution for multimedia management.