Altinex Troubleshooting Common Issues with the Multitasker

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MULTITASKER

Cause 2: The card and its serial device are not communicating.

Solution: Turn the system off and then back on again. If there is still an error, call ALTINEX at (714) 990-2300.

8.3 NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no sound, see Cause 2.

Cause 2: The card output is not selected.

Solution: Select the card output. See RS-232 accessible commands in Section 7. If no sound is present, see Cause 3.

Cause 3: Cable connections are incorrect.

Solution: Make sure that the cables are properly connected and that the continuity and wiring are good. If there is still no sound, see Cause 4.

Cause 4: The receiving device has a problem.

Solution: Make sure the receiving device is powered and is turned on. If there is still no sound, please call ALTINEX at (714) 990-2300.

ALTINEX POLICIES

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9.1 LIMITED WARRANTY/RETURN POLICIES

Please see the ALTINEX website at www.altinex.com for details on warranty and return policies.

9.2CONTACT INFORMATION ALTINEX, Inc.

592 Apollo Street

Brea, CA 92821 USA

TEL: 714 990-2300

TOLL FREE: 1-800-ALTINEX

WEB: www.altinex.com

E-MAIL:solutions@altinex.com

400-0367-005

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Contents 64X64 Audio Matrix Switcher Card USER’S Guide Table of Contents Precautions / Safety Warnings InstallationCleaning GeneralTechnical Specifications About Your MT107-103Product Description Application Diagrams Diagram 1 Typical ConfigurationMT107-103, 64X64 Audio Matrix Engine Diagram 2 Internal View64X64 Matrix Installing Your MT107-103 OperationRS-232 Control 1 RS-232 InterfaceDescription of Commands Command OrganizationBasic Commands VEROUT CnSVisoff Saved…S Save SIOCLR TestFeedback Control FBD10. ? 11. ?COn 111100000 .. C08 OL 000000000 ...0 C08 AFB ACKC8ACK STA1Matrix Setup STA0Feedback MATDefault Configuration Input Cards Output CardsMjCn Recall Matrix on POWER-UPMode ONmm 21. onOFFmm OFFSW Switch OUTmmS28. …P Path SELVOL 31. +SDI SDO ID CommandsRSI SIDn SIDnCiSID+ RSN41. WR RMCRMG 44. RDVER SIOCLR TestMenu Mode Menu Command DefinitionsUsing Menu Mode 08 MT107-103Menu Mode Examples Menu Types4 MT107-103 Menus MT107-103 Main MenuLED is not LIT Troubleshooting GuideLED is Blinking RED Altinex Policies Limited WARRANTY/RETURN PoliciesNo Sound