Advantech RMD-1150 user manual TechNote

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Subject: Automatic serial mouse and PS/2 mouse conversion

Symptom: PS/2 mouse does not work at all.

Cause: As per IMB PC spec, there are two pins (# 2 and # 6) in PS/2 mouse connector left unconnected. These two pins are used for serial mouse identification and communication. However, very few motherboard designers ignore the spec and ground these pins. Therefore, when that computer boots up, the NovaView mistakenly identifies the mouse to be serial mouse.

Solution:

1.If you are using the 3-in-1 cables, just swap the keyboard cable with mouse cable. Why? There are 4 wires in the keyboard cable and 6 wires in the mouse cable. By swapping the cables, the two unused pins become not connected.

2.If you are not using the 3-in-1 cables, just use a 4-wire PS/2 cable to connect from the PC to the KVM switch. You may check if the cable has only 4 wires with a multimeter.

3.If that cable has 6 wires in it, you need some violence to solve this problem by pulling out those two EXTRA pins from the PS/2 mouse connector from that computer. Please refer to the diagram below, it is seen into the connector on the cable. You shall find 6 pins in it.

Note: I prefer solving such problem with some violence than any kind of design change. Much like kicking your car to get the

engine starts.

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Contents Page Copyright notice Acknowledgements Technical support Advantech customer servicesMessage to the Customer Safety Instructions, disclaimer, and warranty Page Page Introduction Automatic Mouse Conversion Two-Console 15.0 TFT LCD display SwitchOn-Screen Display OSD Menu High Video QualityFeatures Extra Features for On screen display for KVM switchMore features for multi-access Configurations Single RMD Switch ConfigurationThroughout this manual, RMD-1150F-8 is Installation External Device ConnectionPC with PS/2 mouse Initial Power-Up Operation OSD On-Screen-Display Operation For KVM Switch IntroductionFunction key F1 Function key F2 Function key F3Manual Scan Function key F4Auto Scan Audio StickKeyboard Speed Scan TypeScan Rate Hotkey MenuPosition Hot-key commands6 ESC Left Ctrl + left Ctrl + F3 OSD On-Screen-Display Operation For LCD Monitor Key DefinitionLCD Power MenuBrightness OSD Exit for maintenance use XIICascaded Configuration GeneralFor system check by OSD Change Configuration while RunningOperation Cleaning the Monitor DisclaimerTroubleshooting Symtoms Possible causes Solutions Symtoms Possible causes Solutions Condition Checkpoint Resolution Compatible modesResolution Modes Mode Resolution Freq.KHz Freq.HzLimited Warranty Page TechNote